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1 room, 2 adults

ibis Styles London Excel, London, United Kingdom

3-star3 stars
272 Victoria Dock RoadLondonEnglandE16 3BYUnited Kingdom

Family hotel with restaurant, near Excel Exhibition Centre
  • Free continental breakfast and free WiFi
  • Collect nightsFor every 10 nights, get 1 free*!
Good internet service
Great location
Fantastic service
548See all 548 reviews
From 1,682 reviewsTripAdvisor Traveller Rating

ibis Styles London Excel, London, United Kingdom

from NZ$106
  • Room (The Mansion from Home)
  • Room (The Interconnecting Queen)
  • Room (The Queen)
  • Room (The Duet)
  • Room (The Home from Home)

At a glance

Key facts

Hotel size

  • This hotel has 305 rooms
  • This hotel is arranged over 5 floors


  • Check-in time starts at 2 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Children's club *


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service
  • Coffee/tea in a common area
Working away
  • Conference space size (feet) - 0
  • Conference space size (meters) - 0
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Number of buildings/towers - 1
  • Year Built 2000
  • Safe-deposit box at front desk
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features


Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Open select days.

Cafe - This café serves breakfast, lunch, and light fare. Open select days.

Pub - This pub serves dinner and light fare. Happy hour is offered. Open daily.

ibis Styles London Excel, London, United Kingdom’s small print

Also known as

  • ibis Styles Excel
  • Custom House Hotel London
  • Ibis Styles London Excel England
  • ibis Styles Excel Hotel
  • ibis Styles Excel Hotel London
  • ibis Styles Excel London
  • ibis Styles London
  • ibis Styles London Excel
  • London Excel ibis Styles
  • London ibis Styles Excel
  • Custom Hotel London


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs GBP 15.00 per day

Rollaway beds are available for an additional charge

Children's club access is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around ibis Styles London Excel, London, United Kingdom


  • In Docklands
  • Excel Exhibition Centre - 6 min walk
  • O2 Arena - 4.2 mi / 6.8 km
  • Olympic Stadium - 4.5 mi / 7.2 km
  • Cutty Sark - 5.2 mi / 8.4 km
  • Tower Bridge - 5.6 mi / 8.9 km
  • The Gherkin - 6 mi / 9.6 km
  • Royal Exchange - 6.1 mi / 9.9 km

Getting around

  • London (LCY-London City) - 6 min drive
  • London (LGW-Gatwick) - 66 min drive
  • London (LHR-Heathrow) - 67 min drive
  • London West Ham Station - 8 min drive
  • London Limehouse Station - 11 min drive
  • Shadwell Station - 12 min drive
  • Custom House for ExCel Station - 2 min walk
  • Prince Regent Station - 6 min walk
  • Royal Victoria Station - 10 min walk
  • Self parking (surcharge)

Recent reviews

Good 7.0 From 548 reviews

ibis Styles London Excel, London, United Kingdom
Very Good8.0
Clean and comfortable.
Julie, gb1 night trip
ibis Styles London Excel, London, United Kingdom
Shabby old hotel, NOT an ibis styles
Not up to the standard of an ibis styles hotel, this is an old ibis budget that’s had a bit of paint on the interior doors and a fancy carpet laid down. Wasn’t impressed at all when we walked into the bedroom : Hotel advertises ‘Queen’ rooms - these are not queen rooms, these are ibis budget rooms without the bunk bed. Bathroom was tiny and very old fashioned Wood chip on the wall Tiny tv with terrible signal problems Stains all over the carpet Hotel is currently being renovated but it should have been downgraded and its prices adjusted accordingly. Very annoyed about being lured in by the corporate pictures on this site
Simon, gb1 night trip
ibis Styles London Excel, London, United Kingdom
Very Good8.0
Disappointed return customer
I normally stay here when I attended mcm comicon as it's very convenient for the excel centre. I was very disappointed to be put in a room surrounded by rooms that were being improved which meant I had construction noise going on from quite early in the morning both within the hotel as well as over night from the station improvements. I would have liked to be told about the room works on arrival. Overall I managed to get some sleep though.
TRACEY, gb4 night trip
ibis Styles London Excel, London, United Kingdom
Great Stay!
Was staying for an event at the Excel and booked the 'Mansion from Home' style room. It was much more than what the pictures suggested. We got a huge bedroom with a king size and single bed, a spacious kitchenette and lounge area and a nice sized shower room. We had a quiet, comfortable stay with easy access to the Excel across the footbridge. The breakfast wasn't all that great, but with having a microwave and a fridge, we just provided for ourselves most mornings. Definitely would stay again in this larger style of room.
A Traveller, gb4 night trip
ibis Styles London Excel, London, United Kingdom
In desperate need of updating
Good location, easy access to public transport. However, very used, worn rooms in desperate need of refurbishing. Not even close to the standard of other Ibis Styles hotels in many other European countries I have stayed in. Rooms are very small, particularly the bathroom, which was very claustrophobic, mouldy in places and the shower holder did not work.
A Traveller, gb1 night trip

See all reviews

ibis Styles London Excel, London, United Kingdom

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