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Room options

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

  • Sleeps 3
  • 1 Single Bed

View all photos for Junior Suite, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, City View

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

  • 23 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, City View (Walk in Shower)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, City View (Walk in Shower)

  • 23 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • Sleeps 3
  • 2 Single Beds

At a glance

Hotel size

  • 506 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Couples wishing to share a room must provide proof of marriage

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (fees apply)
  • On-site valet parking (SAR 100 per day)
  • On-site extended parking (SAR 100 per day)
  • Wheelchair-accessible parking on site
  • Street parking available

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas
  • No alcohol allowed on site

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Local/corner shop

What to do

  • Shopping

Working away

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Handrails in stairwells
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Jetted bath
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Reviews

8.2

Very good

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

Rami, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Md A, 3-night trip
Verified Expedia guest review

6/10 Good

The hotel is certainly located quite well, but staff was not prompt in responding and requests were not attended
Amine, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great location, incredible beautiful view of the Green Dome few 100 meters from the hotel, very busy and popular hotel, great amenities, staff was responsive and accommodating. For women staying at the hotel, know that women’s entrance to the Mosque is a bit of a walk (gate 30-28) take the hotel shuttle saves you the hassle. Fast food restaurants are on the other side of the hotel. So plan accordingly. And oh, don’t get conned like I did when taking a taxi from the Medinah train station to the hotel ( paid 150 SAR) when it should be 40-60 SAR. And to the Airport is more from 50-75SAR.
Summiaya, 3-night family trip
Verified Expedia guest review

2/10 Poor

ZUNEE, 1-night trip
Verified Travelocity guest review

6/10 Good

غرفة متوسط الحجم و مستهلكة
MOHAMED, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Ot needs upgrade;bathroom fixtures are old and nob-functional. Shower has no door, floods the floor. I requested non-smoking room but filthy smoking smell was evident in the room. Breakfast area is somewhat poorly managed.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel and great service
Excellent experience and will book again
Naseem Ebrahim, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

M, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Majed, 2-night trip
Verified Expedia guest review