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The Well House

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Outdoor pool, pool umbrellas, pool loungers
Beach nearby, free beach shuttle, beach umbrellas, beach towels
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers

Overview of The Well House

The Well House

3.0 star property
Family-friendly resort in Mushroom Bay with outdoor pool and restaurant

8.2/10 Very good

90 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Laundry facilities
Map
Mushroom Beach, Nusa Lembongan, Lembongan Island, Bali, 80771

Room options

About this area

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 19 miles/30.5 km
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free beach shuttle

Restaurants

  • Black Wood Coffee Shop - 5 min walk
  • Cookies Coffee shop - 15 min walk
  • Dhipa Warung - 15 min walk
  • Pa*Pa Tarros Bar & Resto - 16 min walk
  • Sandy Bay - 19 min walk

About this property

The Well House

A great choice for a stay in Lembongan Island, The Well House features an airport shuttle (available on request) and a free kids' club. Guests indulge in beachside massages, then grab a bite to eat at the coffee shop/cafe. An outdoor pool, a poolside bar, and a children's pool are other highlights. The pool and helpful staff get good marks from fellow travelers.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 4 units

Arriving/Leaving

  • Check-in time from 2 PM - 6 PM
  • Minimum check-in age - 15
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Free babysitting
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle (available on request)*

Offsite

  • Free area shuttle
  • Free beach shuttle

Other information

  • No alcohol allowed onsite

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Free local shuttle
  • Playground
  • Free supervised childcare/activities

What to do

  • Free beach shuttle
  • Scooter/moped rentals
  • Beach nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Umbrellas
  • Free beach shuttle
  • Free bicycle rentals
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool

Languages

  • English
  • Indonesian

Room amenities

Home comfort

  • Air conditioning
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Dial-up Internet access is available in guestrooms for an extra charge
  • Airport shuttle service is offered for an extra charge

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property accepts credit cards.

Also known as

Well House Hotel
Well House Hotel Lembongan Island
Well House Lembongan Island
Well House Resort Lembongan Island
Well House Resort
The Well House Resort
The Well House Lembongan Island
The Well House Resort Lembongan Island

Frequently asked questions

Does The Well House offer free cancellation for a full refund?
Yes, The Well House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Well House?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Well House?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at The Well House?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Well House?
Yes, there's free self parking.
Is airport shuttle service offered by The Well House?
Yes, an airport shuttle is available.
What are the check-in and check-out times at The Well House?
You can check in from 2 PM - 6 PM. Check-out time is noon.
What is there to do at The Well House and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include a picnic area and a garden.
Are there restaurants at or near The Well House?
Yes, there's an onsite restaurant. Nearby restaurants include Black Wood Coffee Shop (5-min walk), Cookies Coffee shop (15-min walk), and B'Fresh Juicebar & Coffee Corner (2 mi).
What's the area around The Well House like?
The Well House is located near Mushroom Bay Beach in Mushroom Bay, a short 18-minute walk from Gala-Gala Underground House and 20 minutes' walk from Dream Beach. Travelers say this resort is in a good location.

Overall score and ratings

8.2

Very good

8.5/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

10/10 Exceptional

Comfortable, great location lovely breakfast. Outdoor bathroom was good but needed attention.
Judy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was comfortable. The only thing is that the phone number provided it’s not working. It is a little hard to organize the trip there without guidance
Maria, 5-night trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Expedia guest review

8/10 Very good

Very quiet place, close to beach and restaurants. However no fridge, glasses or kettle etc in the rooms. Outside shower n toilet.
2-night family trip
Verified Wotif guest review

6/10 Good

Ok stay
Pros - The manager was very helpful, he even provided us with his personal number to keep us updated on trip information. - Great location, just beside the beach. Cons - Very dirty - Very noisy (lots of animal noises) - Very little amenities - Toilet didn’t flush - Shower didn’t have hot water
Ellen, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable, clean, friendly
Very friendly and helpful staff, clean and comfortable rooms, nice greenery and pool area. A great choice for the price.
Michael, 3-night trip
Verified Hotels.com guest review

6/10 Good

The property was nice, clean, and in a great location but there was never any staff around. The free breakfast is very light with two scrambled eggs & a piece of toast.
2-night family trip
Verified Orbitz guest review

10/10 Exceptional

Simple accommodations that was affordably priced. The location was phenomenal-only a minute walk to the beach, restaurants, and a port you can hop on a boat back to the mainland. The hut was great, had a lovely pool! Would stay again!
1-night trip
Verified Expedia guest review

6/10 Good

Not sure where the problem originated (hotel or Expedia), but the hotel was fully booked when we arrived, hence we had to accept an alternative arrangement by the manager in another hotel, which is below the condition and amount that I am willing to pay for to stay for 1 night, before moving into the room 1 booked the next day. I was denied a compensation/refund for the troubles not due to my causing, which left a sour taste. However, with regards to the actual hotel, the room was clean and beds very comfortable. I'll stay there again if I were to travel to NL. It is right beside the beach where ferries come and go daily to Sanur, so there isn't a need to arrange pickup or whatever when you are arriving or leaving.
YuHeng, 2-night trip
Verified Expedia guest review

8/10 Very good

Good location, pleasant hotel.
Good location just a short walk from Mushroom Beach with a nice pool. The accommodation is quite basic but the open air bathrooms are a nice touch. We found the air conditioning did not get the room very cool but otherwise it was a nice stay. The staff were helpful and welcoming.
Laura, 1-night trip
Verified Expedia guest review