Hotel Exe Moncloa, Madrid

Location was perfect with the metro and buses right across the street. Lots of shops, cafes, little market shops within walking distance, plus within hotel building. Friendly reception spoke good English. Room was spacious and clean with a weird big pole in the middle. Bathroom was big and clean. Shower was a bit lacking in pressure. Good little mini bar. Comfy bed with 4 pillows. Secure car park was expensive but necessary. Air con didn't work but after second request, they finally fixed it.

3 day stay, Triple room. room was fine but lacked tea/coffee making facilities. Roof ´pool´ was deceptively small and shallow. Not possible to swim, but great for cooling down if sunbathing. No shade in the afternoon and no parasols available. Roof bar in the evening was really relaxing but way too expensive- G&T 15 Euros! Ouch! Overall though, very pleasant and would return again

great hotel for sightseeing also metro station opposite friendly and helpful staff room adequate tea and coffee would have been nice but for value excellent

Hotel was fine and not expensive. Friendly and helpful staff, especially in reception and dining room. Nice buffet breakfast. Parking available which was very useful and reasonably priced. Free wi-fi. Good location with metro stop directly across the road. Easy to access centre of Madrid for sightsee and shopping. Would use again.

We used this hotel as a base for a long weekend as a friend of ours was getting married in Madrid, the staff were friendly and efficient on the check in desk, as it was late when we arrived I didn't really take much notice of the room as we pretty much went straight to bed, the next day I noticed the fridge wasn't working neither was the a/c and there was no television remote and also there was blood on the outside of the sheets in a place neither my partner or I had touched, I reported these things to reception and they addressed most of the issues, there was a roof top pool but this was closed most of our stay as someone had put to much chlorine in it, and on the day of the wedding we had to go and buy a iron as there was only a couple for the whole hotel and were being used, all in all I think a 4 star rated hotel should be trying a lot harder and I wouldn't stay here again