Guests
All properties in Sapporo, Hokkaido, Japan

Royton Sapporo

4-star hotel in Chuo-ku with 3 restaurants and bar/lounge

  • Free WiFi
From
NZ$73

Image gallery

  • Indoor Pool
  • Indoor Pool
  • Indoor Spa Tub
  • Suite, Smoking - Balcony View
  • Indoor Pool
Indoor Pool. Image 1 of 58.
1 / 58Indoor Pool
11 - 1 Nishi, Kita 1-jo, Chuo-Ku, Sapporo, 060-0001, Hokkaido, Japan
8.6.Fabulous.
  • The hotel was close to the station and easy access to public transportation.

    Feb 11, 2021

  • My room was spacious and our breakfast were very good with seating in a sky high cafe.…

    Feb 13, 2020

See all 890 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Individually-wrapped food options are available

Guests rated location

Quiet
Safe
Walkable
Convenient
Transport options
  • Free WiFi
  • Parking available
  • Airport transfer
  • Bathtub
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 294 guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Hair dryer
  • Blackout drapes/curtains

What’s around

  • In Chuo-ku
  • Nitori Culture Hall - 2 min walk
  • Odori Park - 2 min walk
  • Odori Bisse - 3 min walk
  • Sapporo City Museum - 4 min walk
  • Hokkaido University Botanic Garden - 5 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Two Single Beds Non-Smoking
  • Standard Two Single Beds Smoking
  • Standard Double Room, Smoking
  • Standard Double Room, Non Smoking
  • Superior Twin Room, Smoking
  • Superior Twin Room, Non Smoking
  • Large Double Room, Smoking
  • Large Double Room, Non Smoking
  • Suite, Non Smoking
  • Triple Room, Non Smoking (2 Single Bed + 1 Extra Bed)
  • Triple Room, Smoking (2 Single Bed + 1 Extra Bed)
  • Suite, Smoking
  • Twin Room 4~6 people, 2 Bedrooms, Smoking, Connecting Rooms
  • Run of House (Smoking. Nonsmoking Unrequestable)

What’s around

Landmarks

  • In Chuo-ku
  • Nitori Culture Hall - 2 min walk
  • Odori Park - 2 min walk
  • Odori Bisse - 3 min walk
  • Sapporo City Museum - 4 min walk
  • Hokkaido University Botanic Garden - 5 min walk
  • Black Slide Mantra - 6 min walk
  • Hokkaido Governor's Official Residence - 8 min walk
  • Sankichi Shrine - 8 min walk
  • Hokkaido Ainu Centre - 8 min walk
  • Migishi Kotaro Museum of Art - 10 min walk

Getting around

  • New Chitose Airport (CTS) - 36 min drive
  • Okadama Airport (OKD) - 9 min drive
  • Soen Station - 21 min walk
  • Sapporo Station - 29 min walk
  • Naebo Station - 3 min drive
  • Nishi-juitchome Station - 3 min walk
  • Chuo-Kuyakusho-Mae Stop - 5 min walk
  • Nishi-Hatchome Stop - 9 min walk
  • Airport shuttle (surcharge)
map
See on map
11 - 1 Nishi, Kita 1-jo, Chuo-Ku, Sapporo, 060-0001, Hokkaido, Japan

At a glance

Hotel size

  • This hotel has 294 rooms
  • This hotel is arranged over 20 floors

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle*

Parking

  • Onsite self parking (JPY 1000 per day)
  • Onsite parking limited
  • Height restrictions apply for onsite parking
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café

Things to do

  • Fitness facilities
  • Golfing nearby
  • Snowboarding nearby

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas

Languages Spoken

  • English
  • Japanese

In the room

Home comforts

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LED TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of JPY 1936 for adults and JPY 1019 for children (approximately)
  • Airport shuttle service is offered for an extra charge

Children & extra bedsPay at property

  • Cribs/infant beds are available for JPY 1100 per night

PetsPay at property

  • Service animals exempt from fees

ParkingPay at property

  • Self parking costs JPY 1000 per day
  • Parking height restrictions apply

Pool, spa & gym (if applicable)Pay at property

  • The fitness facility is accessible for JPY 3300 per person, per day
  • Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and staff at the property wear personal protective equipment.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted.

Also known as

  • Royton Sapporo Hotel
  • Royton Hotel
  • Royton Hotel Sapporo
  • Royton Sapporo
  • Sapporo Royton
  • Royton Sapporo Hotel Sapporo
  • Royton Sapporo Hotel
  • Royton Sapporo Sapporo
  • Royton Sapporo Hotel Sapporo

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Royton Sapporo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs JPY 1000 per day. Parking spots may be limited.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - 11 PM. Check-out time is 11 AM.
  • Yes, there are 3 onsite restaurants. Nearby restaurants include YOSHINOYA (4-min walk), Ramen Senju (5-min walk), and Atelier Morihiko (5-min walk).
  • Yes, an airport shuttle is available.
  • During the winter, enjoy fun activities nearby like snowboarding and skiing, and return when the snow melts for a round of golf at the nearby golf course. Royton Sapporo also has a fitness center.
8.6.Fabulous.
  • 4.0.Fair

    They put us in a smoking floor and smoking room and offered us a non smoking room but smaller than what we paid for without any compensation... instead of a check-in upgrade Royton welcomes us with a downgrade..

    Ladina, 1 night trip, Feb 10, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Property is very good. Hotel staff also are kind and friendly. But I am disappointed because Expedia is not professional when make room booking. Our payment for hotel room is for 2 adults and 3 children (9 years old, 6 years old, and infant 1 years old) and all with breakfast. But expedia sent information to the hotel with details 2 adult and 3 infant, that's way the hotel only give me 3 breakfast coupons. After I discussed with hotel staff, I got 1 more coupon. Thank you Royton Hotel. And for expedia is very bad.

    1 night family trip, Feb 10, 2020

    Verified Expedia guest review

  • 8.0.Very good

    A basic hotel without frills

    This was a two night stay. Although the picture of the lobby makes it appear modern, it is a very old hotel. The rooms were very basic and outdated even though it was a deluxe room with a view. The bed was very hard and basic as well. The breakfast with the room was mediocre, with no highlights. We chose to stay here because the other hotels we preferred were sold out. Taxi service at this hotel also required at least a 15 minute wait for the bell to call for a taxi.

    Joy, 2 night trip with friends, Feb 9, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Overall, it wad nice staying but the staff in front gave me breakfast vouchers without explain. We could not use free meal

    jae, 2 night family trip, Feb 6, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Staff are nice. Close to Odori park. A little bit far from Susukino and Sapporo station.

    2 night trip, Feb 2, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Service was great. But the room temperature was too warm.

    3 night trip, Jan 30, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Everything is great! Room, breakfast, amenities. However, the hotel is little far from the train station.

    Ton, 1 night trip with friends, Jan 25, 2020

    Verified Expedia guest review

  • 4.0.Fair

    False advertising

    It looks like a Westin on the outside but a motel 6 on the inside. We were given a room that included a pull out couch as a bed. The service to help correct the problem was great but we still had to buy another room. Wouldn’t recommend if you’re looking for a great night sleep.

    Jean, 1 night trip with friends, Jan 18, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Terrible WiFi

    Breakfast buffet has deteriorated and is now just average compared to other nearby hotels. WiFi is absolutely terrible, very slow, and unreliable. Hotel is nice and staff are friendly, but it needs to work on the basics.

    4 night family trip, Jan 4, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    Absolutely terrible hotel. Room had no AC, and was set to 85F, smelled like cigarette smoke, and staff didn't offer us extra bedding despite having three people. Staff was incredibly rude, and we ended up leaving the same night we came. I don't know what this place's issue is, but don't bother booking here.

    Jared, 2 night trip with friends, Jan 1, 2020

    Verified Expedia guest review

See all 890 reviews