All properties in Rotorua (and vicinity), Bay of Plenty Region, New Zealand

Red Rock Thermal Motel

3.5-star motel with outdoor pool, near Polynesian Spa

  • Free WiFi and free parking

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
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1 / 93Outdoor Pool
8.4.Very good.
  • Lovely people. Clean amenities. Quiet and comfortable.

    Aug 29, 2018

  • Staff is friendly and helpful. It was an average stay but bonua ia the spa and the pool…

    Dec 26, 2020

See all 20 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking

Property highlights

Main amenities

  • 19 smoke-free guestrooms
  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • Room service
  • Terrace

For families

  • Cribs/infant beds (surcharge)
  • Microwave
  • Private bathroom
  • Television
  • Free toiletries
  • Garden

What’s around

  • Polynesian Spa - 29 min walk
  • Lake Rotorua - 39 min walk
  • Skyline Rotorua - 44 min walk
  • Rotorua Hospital - 9 min walk
  • St. Faith's Anglican Church - 10 min walk
  • Kuirau Park - 11 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Studio
  • Deluxe Studio
  • Standard Apartment, 1 Bedroom
  • Deluxe Apartment, 1 Bedroom
  • Family Apartment
  • Family Apartment (Deluxe)
  • Superior Studio
  • Cottage


  • Polynesian Spa - 29 min walk
  • Lake Rotorua - 39 min walk
  • Skyline Rotorua - 44 min walk

What’s around


  • Polynesian Spa - 29 min walk
  • Lake Rotorua - 39 min walk
  • Skyline Rotorua - 44 min walk
  • Rotorua Hospital - 9 min walk
  • St. Faith's Anglican Church - 10 min walk
  • Kuirau Park - 11 min walk
  • Tama-te-Kapua Meeting House - 11 min walk
  • Matariki Hangi & Maori Cultural Performance - 15 min walk
  • Eat Street - 16 min walk
  • Rotorua Night Market - 21 min walk
  • Rotorua i-SITE Visitor Centre - 1.1 mi / 1.8 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 15 min drive

At a glance


  • 19 rooms
  • Arranged over 1 floor


  • Check-in time 2 PM-9 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open daily from 9 AM - 8 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Onsite parking limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

At the motel

Food and drink

  • Continental breakfast daily (surcharge)
  • Room service (during limited hours)
  • Barbecue grills

Things to do

  • Outdoor pool
  • Spa tub
  • Hiking/biking trails nearby
  • Mountain biking nearby


  • Front desk (limited hours)
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage


  • Number of buildings/towers - 3
  • Year Built - 1970
  • Garden
  • Picnic area
  • Terrace


  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • Afrikaans
  • Chinese
  • English
  • Japanese

In the room

Home comforts

  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Satellite TV channels

Stay connected

  • Free WiFi

Food and drink

  • Microwave


  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Red Rock Thermal
  • Red Rock Thermal Motel Rotorua
  • Red Rock Thermal Motel Motel Rotorua
  • Red Rock Thermal Motel
  • Red Rock Thermal Motel Rotorua
  • Red Rock Thermal Rotorua
  • Red Rock Thermal Motel Motel

Optional extras

Credit card charges are subject to an extra charge

Continental breakfast is offered for an extra charge of NZD 12 for adults and NZD 12 for children (approximately)

Cribs/Infant beds are available for NZD 10.0 per night


This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Red Rock Thermal Motel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 2 PM - 9 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Third Place Cafe (8-min walk) and Terrace kitchen (14-min walk).
  • Have fun with nearby activities like hiking and mountain biking. Additional recreation nearby includes hot springs. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Red Rock Thermal Motel also has a picnic area and a garden.
8.4.Very good.
  • 6.0.Good

    Property was ok Cottage is becoming vwry dated and needing maintenance done on it

    Craig, 2 night family trip, Jul 9, 2020

    Verified Wotif guest review

  • 8.0.Very good

    The thermal poll was well kept and relaxing. The property is a bit dated, but well maintained, and the staff were helpful. A good value.

    1 night romance trip, Mar 21, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff were lovely. They remembered me from a year ago. Also, the facilities had a full sized oven which suited me.

    2 night romance trip, Mar 20, 2020

    Verified Wotif guest review

  • 6.0.Good

    No Air Conditioning. Not much privacy. Other than that, place 2as okay for one night.

    1 night romance trip, Feb 27, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Better Options for the Price

    Stayed in 'The Cottage' and it was quite ordinary. Everything looking worn. Hole in lounge suite. Settee on porch repaired with sticky tape. Sheets appeared clean enough, but the rest of the bedding - duvets & blankets - visible that all needed a good wash and smelt less than fresh. If I was paying a budget price I would expect budget accom, but expected better than this for the price we paid (around A$250 per night). It also appeared that some rooms at the motel are being long-term let to WINZ benefit recipients, which certainly didn't add to the ambience of the place.

    3 night family trip, Sep 24, 2019

    Verified guest review

  • 10.0.Exceptional

    Great having one queen bed in the room and one in the lounge, loads of space, nicely renovated, spa was awesome.

    1 night family trip, Jul 19, 2019

    Verified Wotif guest review

  • 8.0.Very good

    Very clean ,quiet and comfortable beds . Friendly staff. Easy check-in . Great spa.

    3 night trip, Feb 18, 2019

    Verified Wotif guest review

  • 10.0.Exceptional

    This motel is small but the room was a very good size with kitchenette and private bathroom. Plenty of hot water in the shower. The room was very clean and the young lady in the office is SUPER friendly and helpful. We would definitely stay again nice place, good price. Only suggestion is if you stay during the colder months inquire on how to turn on the heater in the room. It took us a little while to figure out how to turn on the panel heater.

    Maria, 1 night trip, Nov 4, 2018

    Verified Expedia guest review

  • 6.0.Good

    This motel is comfortable though requires a little bit of attention. For example the curtains are a bit worn at the base and the settee, due for replacement according to the owner, was looking very shabby. The bathroom was large and modern. The managers were very pleasant and helpful. It's a short drive to a supermarket and also to the city centre in the opposite direction.

    Stephen, 3 night trip, Oct 30, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Staff was excellent. Check in was easy. We used the laundry facilities while there and that was nice. Spacious room-the shower was super nice.

    Mary, 1 night trip, Oct 23, 2018

    Verified Expedia guest review

See all 20 reviews