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All properties in Yuchi, Nantou County, Taiwan
1 room, 2 adults

The Wen Wan Resort Sun Moon Lake, Yuchi, Taiwan

5-star5 stars
Great for families

Good to know

  • Children's pool
  • Free WiFi
  • Refrigerator
  • Dry cleaning/laundry service
No.139, Jhongsing Rd., Shueishe Village, Yuchi, Nantou County, 555, Taiwan

Mountain hotel with spa, near Sun Moon Lake
  • Free WiFi
  • Great for families

    Good to know

    • Children's pool
    • Free WiFi
    • Refrigerator
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Staffs greeted us at the curbside warmly. Very helpful with introducing the special…Jan 24, 2020
  • This place is understaffed. One same server is working at the dinner restaurant in the…Jan 22, 2020

The Wen Wan Resort Sun Moon Lake, Yuchi, Taiwan

from NZ$585
  • Executive Double Room, 1 King Bed, Lake View, Lakeside
  • Luxury Double Room, 1 King Bed, Lake View, Lakeside
  • Executive Quadruple Room, Partial Lake View, Corner
  • Executive Quadruple Room, Partial Lake View, Corner (High Floor)
  • Deluxe Double Room, 1 King Bed, Lake View, Lakeside
  • Deluxe Twin Room, 2 Twin Beds, Lake View, Lakeside
  • Luxury Twin Room, 2 Twin Beds, Lake View, Lakeside
  • Executive Twin Room, 2 Twin Beds, Lake View, Lakeside
  • Standard Suite
  • Executive Quadruple Room, Partial Lake View

What’s around The Wen Wan Resort Sun Moon Lake, Yuchi, Taiwan

Landmarks

  • Sun Moon Lake - 8 min walk
  • Shueishe Pier - 8 min walk
  • Meihe Garden - 6 min walk
  • Shueishe Visitors Center - 10 min walk
  • Wen Wu Chao - 17 min walk
  • Longfeng Gong Temple - 17 min walk
  • Sun Fog Port - 18 min walk
  • Shuishebayandi Park - 21 min walk

Getting around

  • Taichung (RMQ) - 65 min drive
  • Shuili Checheng Station - 23 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 92 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No parking

Offsite

  • Free area shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
Working away
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2010
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

MOON SPA has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with hot springs/mineral springs, a mud bath, and a sauna. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The Wen Wan Resort Sun Moon Lake, Yuchi, Taiwan’s small print

Also known as

  • The Wen Wan Sun Moon Yuchi
  • Wen Wan Resort
  • Wen Wan Resort Sun Moon Lake
  • Wen Wan Sun Moon Lake
  • The Wen Wan Resort Sun Moon Lake Taiwan/Nantou
  • The Wen Wan Resort Sun Moon Lake Hotel
  • The Wen Wan Resort Sun Moon Lake Yuchi
  • The Wen Wan Resort Sun Moon Lake Hotel Yuchi

Policies

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Rollaway beds are available for TWD 3850.0 per night

Buffet breakfast is offered for an extra charge of TWD 825 for adults and TWD 528 for children (approximately)

Airport shuttle service is offered for an extra charge of TWD 5500 per person (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Wen Wan Resort Sun Moon Lake, Yuchi, Taiwan

  • Does The Wen Wan Resort Sun Moon Lake offer free cancellation for a full refund?
    Yes, The Wen Wan Resort Sun Moon Lake does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at The Wen Wan Resort Sun Moon Lake?
    Sorry, there's no parking at The Wen Wan Resort Sun Moon Lake.
  • Is there a pool at The Wen Wan Resort Sun Moon Lake?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at The Wen Wan Resort Sun Moon Lake?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at The Wen Wan Resort Sun Moon Lake?
    You can check in from 3 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near The Wen Wan Resort Sun Moon Lake?
    Yes, there are 2 onsite restaurants. Nearby restaurants include 85C Cafe (7-min walk), 水上明月湖畔庭園咖啡館 (7-min walk), and 日光湖畔風味飲食 (8-min walk).
  • Is airport shuttle service offered by The Wen Wan Resort Sun Moon Lake?
    Yes, an airport shuttle is available. The charge is TWD 5500 per person one way.

Recent reviews

Good 7.6 From 161 reviews

Fair 4.0
Good view, hot tub in room, Cannot turn off lights
First the good. The location is beautiful, it's on top of a hill over looking Sun Moon Lake. It has very nice view from the room, free water in the room, and a great Taiwanese breakfast. You also get to visit the observatory for free. There is also a hot tub in the room with hot springs. Here's the bad. The room has a main power switch by the door. In order to turn off the entry lights and lights under the night stand you would have to shut off the main power. Which means the toilet stops working (yes, you cannot even flush), there is no power to the outlets (You want to charge your phone? forget it). Also, they only have feather bedding and pillows. There are no foam pillow or even a blanket without feather. If you're allergic to feather, and like a dark room. This place is not for you.
Tony, us1 night family trip
Fair 4.0
Good breakfast, good view, over priced.
Unable to turn off light to entry way and night stand without turning off the main power which cuts off power to the toilet for flushing and for charging phones. Good breakfast, good view, over priced.
us1 night family trip
Exceptional 10.0
The service is excellent. A good place to relax and enjoy the hotspring
SOO NANG, us2 night family trip
Exceptional 10.0
Amazing experience, excellent service, unbelievable room with a view, hot spring bathtub and outstanding restaurant.
Winnie, us2 night family trip
Good 6.0
Not up to expectation
It's not up to expectation for this level of hotel. No choice for dinning, only buffet. Swimming pool and gym is very basic. Despite this hotel isn't opened for many years, signs of wearing out appears.
Paul, hk2 night family trip
Exceptional 10.0
Lovely
Room, bathroom, service and check in was amazing. There’s a beautiful 11th floor observatory with glass flooring to overlook sun moon lake for hotel guest. The hotel is on top of a little hill, so it’s just a little walk away from the main busy street!
au1 night romance trip
Very good 8.0
Wen Wan Resort
Wen Wan is one of the more expensive properties in the Sun Moon Lake area, and rightfully so as it sits on top of a hill overlooking the lake. Most of the rooms have a direct view of the lake. Only the triple and family quads seem to be located on the western corner where the lake view is slightly limited. This is a very old property, and one of the more expensive—for the average Taiwanese—property. As a result, the occupancy seems pretty low for most of the year. This means that while the rooms are not in use, mold growth and insect manifestation is inevitable. If you are planning a hot spring spa trip, please make sure you rinse the in-room tub area before you fill it. You will notice the tub has a lot of growth and death being washed away. Also, be careful when you go in the shower/bath area, because the watermakes it very slippery. Despite this danger, our room did not have a non-slip rubber pad. I nearly slipped and fell, but my leg hit the side of the tub, and took the brunt of the fall. The rooms are very spacious, have great amenities, and the beds are very comfortable. However, there is no way to turn off absolutely every light at night. If you cannot sleep unless it is absolutely pitch black, make sure you bring an eye mask. Breakfast is entirely geared toward the Taiwanese tastebud. If you want an American breakfast, go somewhere else. There is a Starbucks just down the hill. The nearest MacDonald’s is about ten miles away in Puli township.
tw1 night family trip
Exceptional 10.0
Awesome hotel, lovely view
Beautiful hotel with big spacious rooms, love the view of the beautiful sun moon lake and it also had a balcony. Our kids loved the connecting toilet as it was an area of hide and seek for them. Surrounding area was peaceful private and had great view as well. Only pity is the lobby was under renovation at the time of our visit, so there were drilling noise in the morning. Otherwise everything was great
Glady, sg2 night family trip

The Wen Wan Resort Sun Moon Lake, Yuchi, Taiwan

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