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The Reef Resort

Photo gallery for The Reef Resort

Outdoor pool, open 7:30 AM to 9:30 AM, pool umbrellas, pool loungers
Outdoor pool, open 7:30 AM to 9:30 AM, pool umbrellas, pool loungers
Studio, 1 King Bed, Poolside | Desk, laptop workspace, iron/ironing board, free WiFi
Luxury Apartment, 3 Bedrooms, Lake View, Lakeside | Desk, laptop workspace, iron/ironing board, free WiFi
Luxury Apartment, 2 Bedrooms, Lake View, Lakeside | View from room

Overview of The Reef Resort

The Reef Resort

4.0 star property
Upmarket beach motel in Waipahihi with outdoor pool
9.4 out of 10 Exceptional
9.4/10 Exceptional

800 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Air conditioning
  • Laundry facilities
Map
219 Lake Terrace, Taupo, 3330
Main amenities
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Breakfast available
  • Free airport shuttle
  • Spa tub
  • Terrace
  • Air conditioning
  • Garden
  • Library
  • Front desk safe
  • Self-serve laundry
For families
  • Cookware, dishware and utensils
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Waipahihi
  • Taupo Hot Springs - 2 min drive
  • Lake Taupo - 2 min drive
  • Huka Falls - 11 min drive
  • Wairakei Terraces & Thermal Health Spa - 10 min drive

Getting around

  • Taupo (TUO) - 6 min drive
  • Free airport shuttle

Restaurants

  • McDonald's - 4 min drive
  • Taste Cafe - 4 min drive
  • Two Mile Bay Sailing Club - 17 min walk
  • Dixie Brown's - 3 min drive
  • The Fish Box - 2 min drive
Map

About this property

The Reef Resort

Located only 3.2 mi (5.1 km) from the airport, The Reef Resort offers a free shuttle (available on request). Guests can take a morning swim in at the outdoor pool, and the hot tub makes for a relaxing end to the day. A terrace and a garden are offered, and in-room conveniences at this upmarket motel include fridges and microwaves. Fellow travellers love the comfortable beds and helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 21 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2 PM until 8:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 8:00 AM - 8:00 PM
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited (max. 1 space per unit)
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Transfers

  • Free airport shuttle from 8 AM to 8 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–9 AM
  • BBQs

What to do

  • Beach access
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Skiing lessons nearby
  • Waterskiing nearby
  • Skydiving nearby
  • Snowboarding nearby
  • Hot springs nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • An outdoor pool
  • Hot tub

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Electric kettle
  • Dressing gowns
  • Iron/ironing board
  • Laundry detergent

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge
  • Microwave
  • Stovetop
  • Toaster
  • Cookware, dishes and utensils
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately NZD 5.50 to 24.00 for adults and NZD 5.50 to 24 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:30 AM to 9:30 AM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Reef Resort Taupo
Reef Taupo
Reef Hotel Taupo
The Reef Hotel Taupo
Reef Resort Heritage Collection Taupo
Reef Resort Heritage Collection
Reef Heritage Collection Taupo
Reef Heritage Collection
The Reef Resort
The Reef Resort Heritage Collection
The Reef Resort Motel
The Reef Resort Taupo
The Reef Resort Motel Taupo
The Reef Resort Heritage Collection

Frequently asked questions

Does The Reef Resort offer free cancellation for a full refund?
Yes, The Reef Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Reef Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Reef Resort?
Yes, there's an outdoor pool. Guests have pool access from 7:30 AM to 9:30 AM.
Are pets allowed at The Reef Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Reef Resort?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by The Reef Resort?
Yes, a free airport shuttle is available from 8 AM to 8 PM on request.
What are the check-in and check-out times at The Reef Resort?
You can check in from 2 PM - 8:00 PM. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at The Reef Resort and nearby?
Have fun with nearby winter activities such as downhill skiing, snowboarding and sledging, and in warmer months, enjoy a round of golf at the nearby golf course. Additional recreation nearby includes hot springs. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. The Reef Resort also has a picnic area and a garden.
What's the area around The Reef Resort like?
The Reef Resort is in Waipahihi, a short 6-minute drive from Taupo (TUO) and 16 minutes' walk from Taupo Hot Springs. Travellers love the motel's prime location.

Reviews

9.4

Exceptional

9.7/10

Cleanliness

9.5/10

Staff & service

9.5/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Good

Gone down a couple of stars
Have stayed multiple times before and loved it. Prob won't stay again. Felt like I was a problem from arrival to departure. Front desk is never manned, when it is the woman is abrupt to the point of rudeness. Something has changed here. Room & pool area felt tired and the sofa grubby/ dusty. There are so many other options in Taupo for less $, so will try somewhere else for my next stay.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location
Rohit, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Friendly hosts.
Reenal, 2-night romance trip
Verified Wotif guest review

10/10 Exceptional

Neill, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Excellent staff . Room was well stocked and clean. Pool and spa were literally outside door (thermal heated). AC had leak but staff advised of this and were very helpful. We chose to still use room and it was easy to limit to no leak or very small while keeping room cooled.
Jonathon, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Thermal Spa was incredible
Verified Expedia guest review

10/10 Exceptional

Sarah, 1-night trip
Verified Expedia guest review

8/10 Very good

It is clean well located room had plenty of space albeit no opening window - only down side is the parking - if don’t get one out the front there is not much room in the other parks very very tight
Verified Wotif guest review

10/10 Exceptional

We had the most amazing stay! The room was clean and fresh and staff were wonderful. We had to make a last minute change to our booking and the team at The Reef Resort were accommodating, understanding and made things happen without any fuss! It is getting harder and harder to find good service in NZ, but the staff were super friendly and awesome to talk to! We usually stay at another provider when we go to Taupo - but not anymore! We will definitely be changing to the Reef Resort from now on!
Verified Lastminute guest review

10/10 Exceptional

Todd, 2-night trip
Verified Expedia guest review