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Albatros Spa & Resort Hotel

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Outdoor pool
Outdoor pool
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Overview of Albatros Spa & Resort Hotel

Albatros Spa & Resort Hotel

5.0 star property
5-star beach hotel with spa, near Star Beach Water Park

8.0/10 Very good

75 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Internet access
  • Free WiFi
  • Gym
The price is $171
Price available on 07/07/2022
Map
Deadalou 1, Hersonissos, Crete Island, 70014
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Health club
  • Sauna
  • Steam room
  • Beach towels
  • Children's pool
  • Spa tub
  • Pool bar
For families
  • Children stay free
  • Children's pool
  • Refrigerator
  • Private bathroom
  • Cable/satellite TV service
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • Star Beach Water Park - 30 min walk
  • Port of Hersonissos - 1 min drive
  • Aquaworld Aquarium - 1 min drive
  • Sarandaris Beach - 14 min drive
  • Stalis Beach - 15 min drive
  • Labyrinth Park - 7 min drive
  • Crete Golf Club - 17 min drive
  • Malia Beach - 24 min drive
  • Dinosauria Park - 16 min drive
  • Palace of Malia - 21 min drive
  • Watercity Waterpark - 27 min drive

Getting around

  • Nikos Kazantzakis Airport (HER) - 26 min drive
Map

About this property

Albatros Spa & Resort Hotel

Albatros Spa & Resort Hotel is a great choice for your beach stay in Hersonissos, putting you near activities like scuba diving, snorkeling, and water skiing. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Mediterraneo, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. This luxurious hotel also features a poolside bar, a health club, and a fitness center. Fellow travelers say good things about the helpful staff and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Health First (Greece)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
On-site PCR COVID-19 testing is available for a EUR 60 fee, and antigen/rapid COVID-19 testing is available for a EUR 20 fee; reservations required for on-site testing
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up
This information is provided by our partners.

At a glance

Hotel size

  • 207 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 10:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 18 and up

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Free onsite self parking
  • Free offsite parking within 164 ft
  • Street parking available

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Shared microwave
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Children's pool
  • Grocery/convenience store

What to do

  • Fitness classes
  • Evening entertainment
  • Shopping
  • Pool table
  • Private beach access
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Beach towels
  • Golf cart on site
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 1982
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Health club
  • 18 holes of golf
  • 2 outdoor pools
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Languages spoken

  • English
  • French
  • German
  • Greek
  • Italian
  • Latvian
  • Polish
  • Romanian
  • Russian
  • Spanish

Room amenities

Be entertained

  • LED television
  • Cable/satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • WiFi and wired internet for a surcharge
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Recycling
  • LED light bulbs

Special features

Spa

Euphoria Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open select days.

Dining

Mediterraneo - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Dafni - This restaurant specializes in international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
Seaside Pool Snack Bar - This poolside lobby lounge serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Tourism fee: EUR 4 per accommodation, per night

Optional extras

  • WiFi is available in guestrooms for EUR 3 per 24-hour period (rates may vary)
  • Wired Internet access is available in guestrooms for EUR 3 per 24-hour period (rates may vary)
  • Late check-out can be arranged for an extra charge of EUR 30 (subject to availability)

Renovations and closures

The property is closed between October 17 and April 28.

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

On-site PCR COVID-19 testing is available for a EUR 60 fee, and antigen/rapid COVID-19 testing is available for a EUR 20 fee; reservations are required for on-site testing.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 18 and up.

This property affirms that it follows the cleaning and disinfection practices of Health First (Greece).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

This property does not have elevators.

This property uses solar energy, plus eco-friendly cleaning products.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts major credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

State tax ID - EL094103351

Also known as

Albatros Spa & Resort Hotel Chersonissos
Albatros Spa Chersonissos
Albatros Spa Resort Hotel Hersonissos
Albatros Spa Resort Hotel
Albatros Spa Hersonissos
Albatros Spa
Albatros Spa And Resort Hotel
Albatros Hotel Chersonisos
Albatros Hotel Hersonissos
Albatros Spa & Resort Hotel Crete, Greece
Albatros & Hotel Hersonissos
Albatros Spa & Resort Hotel Hotel
Albatros Spa & Resort Hotel Hersonissos
Albatros Spa & Resort Hotel Hotel Hersonissos

Frequently asked questions

Overall score and ratings

8.0

Very good

8.8/10

Cleanliness

8.9/10

Staff & service

9.0/10

Amenities

7.9/10

Property conditions & facilities

8.0/10

Eco-friendliness
Write a review

8/10 Very good

Didn't like the nickle and dime aspect of resort eg $5 deposit for towels, no bottled water etc.... . Also buffet was not great but in fairbess it was only 10 Euros so perhaps not a bad value
3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Fantastic!
Lovely hotel , friendly efficient staff, great location, spotlessly clean , awesome holiday !
stephen, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

👍👍
I booked a last minute stay at Albatros to extend my stay in Crete. It was the best decision! This property has everything you need. Amazing and helpful staff, plentiful buffets, 2 swimming pools, pool bar and ice cream shop (gourmet gelato for only 2€), evening activities and AMAZING spa with great deals! I built my own 90 minute spa package for 60€ (hydrotherapy, back massage & facial). The resort is very close to the beach and boardwalk as well. I loved every minute of my time at Albatros. No problems at all.
Rachel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay, but do NOT book a standard room!
Whatever you do, do NOT book a standard room or you will be very disappointed. The hotel is split into a few buildings and their standard rooms are in the old part of the hotel. We were there for the 1st night and got very upset with the overall standard of the room. It was clean, but think 1980s style of dark furniture, yellow AC unit which barely worked, crappy fridge, etc. Based on the pictures, this is not what I was expecting when I booked the room. Luckily, the lovely staff at reception were able to give us an upgrade for the 2nd night so we got moved to the nice part of the hotel: it felt like a different world! I finally understood why the hotel was rated 4-5* because the standard rooms barely scraped a 2*. Breakfast and dinner were included which was great seeing the variety of food on offer. What I definitely cannot fault is the staff working there. Every single person we came in contact with was very professional, friendly and willing to help. We will come back here but we will book a superior room from the get-go.
SABINA, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

10/10 Exceptional

Free upgrade but rest with additional charge.
Free upgrade. Friendly staff. Good location. No free wifi in the room. Spa is with additional charge.
Yosi, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great holiday here
The hotel staff could not have been any more friendly and helpful. Location is great we could hear the waves from our lovely big balcony, the buffet breakfast was full of choice. There was a better beach heading right 8 minutes away, ours was rather rocky near the waters edge. Entertainment great. Only niggle was the bed mattresses were too hard for us but then again we didn’t report it so perhaps something would have been done. Rooms were very clean
PY, 11-night family trip
Verified Hotels.com guest review

4/10 Fair

2-night family trip
Verified Hotels.com guest review

6/10 Good

Hotel with tired main building but with nice staff
Hotel has 3 building - 1 old and 2 new. Old one is very very tired. I stayed there and wasn't happy even my standart room was upgraded to juniour suite. But staff in the gotel was nice as well as the food in main restaurant. The whole area of Hersonnisos is touristic hell - thoudans hotels and touristic shops, no beach, no pleasant landscape. Never come back there!
Ru, 3-night trip
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review