Destination
Guests
All properties in Zihuatanejo, Guerrero, Mexico

Villas Mercedes

3-star hotel with outdoor pool, near La Ropa Beach

  • Free WiFi
From
NZ$49

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
Outdoor Pool. Image 1 of 35.
1 / 35Outdoor Pool
8.8.Fabulous.
  • Nice little hotel. Clean.bright. tv and a.c.worked well. Staff is good. Near madera beach

    Mar 7, 2021

  • Great location. I had a suite with a kitchenette which is what I needed. Price was…

    Jan 14, 2021

See all 108 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Convenient
Quiet
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 9 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Terrace
  • Air conditioning

For families

  • Full-sized refrigerator/freezer
  • Private bathroom
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping

What’s around

  • In Playa la Madera
  • La Ropa Beach - 10 min walk
  • Zihuatanejo Bay - 1 min walk
  • La Madera Beach - 1 min walk
  • Las Gatas Beach - 41 min walk
  • Kioto Plaza - 2 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Suite, Kitchenette
  • Suite (No Kitchenette)

Location

  • In Playa la Madera
  • La Ropa Beach - 10 min walk
  • Zihuatanejo Bay - 1 min walk

What’s around

Landmarks

  • In Playa la Madera
  • La Ropa Beach - 10 min walk
  • Zihuatanejo Bay - 1 min walk
  • La Madera Beach - 1 min walk
  • Las Gatas Beach - 41 min walk
  • Kioto Plaza - 2 min walk
  • Principal Beach - 6 min walk
  • Municipal Market - 8 min walk
  • Fisherman's Walk - 9 min walk
  • Archaeological Museum of the Great Coast - 11 min walk
  • Playa Contramar - 14 min walk

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 11 min drive

At a glance

Hotel size

  • This hotel has 9 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:30 PM. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free offsite parking nearby

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Barbecue grills

Things to do

  • Outdoor pool
  • Pool sun loungers
  • Pool umbrellas

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Picnic area
  • Terrace

Accessibility

  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker

Sleep well

  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Be entertained

  • TV
  • Cable TV channels

Stay connected

  • Free WiFi

Food and drink

  • Full-sized refrigerator/freezer
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Mercedes Villas
  • Villas Mercedes Zihuatanejo
  • Villas Mercedes Hotel Zihuatanejo
  • Villas Mercedes
  • Villas Mercedes Hotel
  • Villas Mercedes Hotel Zihuatanejo
  • Villas Mercedes Zihuatanejo
  • Villas Mercedes Hotel

Policies

Pool access available from 9:00 AM to 9:00 PM.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted. 

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Villas Mercedes does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's free parking nearby.
  • Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Express check-out is available.
  • Yes. Nearby restaurants include La Terracita (4-min walk), Carmelitas Cafe (7-min walk), and Il Mare (7-min walk).
  • Villas Mercedes has an outdoor pool and a picnic area.
8.8.Fabulous.
  • 10.0.Exceptional

    Great Place!

    Awesome place, very clean, nice staff, close to tons of great restaurants, Madera Beach and Centro. Third time staying at Villa Mercedes. Love it.

    Traci, 7 night trip with friends, Nov 20, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    I have always come to Villas Mercedes for over 3 years now. It has been my 5th time in this hotel. The price is right and it’s strategically located near beaches and central. It’s not a 5 star hotel but for the location, cleanliness and good staff management it’s worth more the price. Unfortunately after my 3 years of loyalty they have raised there prices enough to move me to another hotel much closer to the beach. From USA $21 to $32 in a few years it tempted me to move to Hotel Sotelo and Villas La Medera for a few dollars more. The catch for less than $8 more I at least gained a view of the surf and the city. Never the less I still recommend Villas Mercedes. But for a few $ more why not splurge a little if it’s within your striking distance.

    Joey, 5 night trip, Oct 6, 2020

    Verified Expedia guest review

  • 8.0.Very good

    GOOD LOCATION TO CENTRO AND TAXIS. KITCHEN IN ROOM-GREAT HELP. THE RECEIVING MALE RECEPTIONIST WAS ALMOST RUDE----QUESTIONED IF I HAD A RESERVATION...FINALLY FOUND IT.....BUT THE HOTEL WAS A VERY USEFUL STAY AND HELPED ME. SHORT WALK TO BAY. QUITE GOOD VALUE...BALCONY OVERLOOKING POOL.

    TIM, 1 night trip, Mar 26, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    This is a small, intimate hotel with great facilities for what we needed. Staff are awesome and very helpful and friendly.

    9 night romance trip, Mar 23, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Staff are attentive to all our needs, and the property is so nice an intimate.

    4 night romance trip, Mar 19, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great!

    Julie, 1 night trip, Mar 14, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice Local Hotel

    Nice local hotel! Have stayed here before

    Paul, 1 night trip, Jan 2, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    I’m not sure if it’s Expedia or Mexico but they can never find my reservation. It was booked under my middle name, so check in was a long process

    1 night trip, Jan 2, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Clean place

    Elliot, 4 night trip, Dec 16, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It convenient next to City center and taxi if you wanted it needed one

    Marvin, 4 night family trip, Nov 21, 2019

    Verified Expedia guest review

See all 108 reviews