Hotel Paradis

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Overview of Hotel Paradis

Hotel Paradis

4.0 star property
4-star hotel with bar/lounge, near Chateau Fort Pyreneen Museum

8.0/10 Very good

381 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Bathtub
  • Meeting Facilities
Map
15, avenue du Paradis, Lourdes, Hautes-Pyrenees, 65100
Main amenities
  • Daily housekeeping
  • Rooftop terrace
  • Breakfast available
  • Self parking
  • Bar/lounge
  • Conference center
  • 2 meeting rooms
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Computer station
  • Front desk safe
For families
  • Free cribs/infant beds
  • Playground on site
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Lourdes
  • Basilica of Our Lady of the Rosary - 10 min walk
  • Massabielle Grotto - 12 min walk
  • Abri Saint Michel - 3 min drive
  • Lourdes Covered Market - 2 min drive
  • Basilica of St. Pius X - 4 min drive
  • Basilica of the Immaculate Conception - 4 min drive
  • Lac de Lourdes - 15 min drive
  • Pic du Jer - 17 min drive
  • Pyrénées National Park - 39 min drive

Getting around

  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 15 min drive
  • Pau (PUF-Pau - Pyrenees) - 44 min drive
  • St-Pe De Bigorre Station - 15 min drive
  • Lourdes Station - 17 min walk
  • Ossun Station - 20 min drive
  • Area shuttle (surcharge)

About this property

Hotel Paradis

Hotel Paradis features a rooftop terrace and puts you within a 15-minute walk of Basilica of Our Lady of the Rosary and Massabielle Grotto. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. Other highlights at this upscale hotel include a terrace and a bike shuttle. Fellow travelers like the helpful staff and bar.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
This information is provided by our partners.

At a glance

Hotel size

  • 298 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM - 11:00 PM
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 15
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Pets

  • Pets allowed (dogs and cats only, up to 55 lbs)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 11 per day)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Bar/lounge

Taking the kids

  • Playground
  • Children's games

What to do

  • Bike shuttle
  • Shopping
  • Bicycle tour information
  • Winery tours nearby

Working away

  • 2 meeting rooms
  • Computer station
  • Conference center (2691 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bike shuttle
  • Bike storage

Facilities

  • Built in 1992
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Bicycle parking

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Television

Home comfort

  • Climate-controlled air conditioning and heating

Sleep well

  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Soap and shampoo
  • Hair dryer

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.10 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 12 for adults and EUR 6 for children (approximately)
  • Area shuttle service is offered for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for EUR 15 per night

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per day

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs EUR 11 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

Hotel Paradis Lourdes
Paradis Lourdes
Paradis Hotel Lourdes
Paradis Lourdes
Hotel Paradis Hotel
Hotel Paradis Lourdes
Hotel Paradis Hotel Lourdes

Frequently asked questions

Overall score and ratings

8.0

Very good

8.0/10

Cleanliness

8.3/10

Staff & service

7.9/10

Amenities

7.7/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

Excellent
Stayed 3 nights, room clean and comfortable included a brilliant breakfast. 10 minute walk to Grotto - staff friendly and helpful- recommend this hotel highly
Aileen, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gracious
Wonderful friendly gracious clean fun
james, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Malheureusement nous étions hors saison lors de notre séjour mais nous avons eu un service hors pair de la part de l’équipe. Ils nous ont immédiatement suggéré et référé un autre hôtel similaire, l’expérience fut formidable.
Audrey, 1-night family trip
Verified Expedia guest review

8/10 Very good

A little dated Hotel rooms and no Tea/Coffee facility otherwise comfortable.
Pravin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was an enjoyable trip. A couple of days away from home in new surroundings. Unfortunately for COVID I was only able to stay for 2 days.
2-night trip
Verified Hotels.com guest review

8/10 Very good

It said the room was sound proofed but we heard neighbours using the toilet and the wall paper was all falling away from the wall
Astra, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Have visited before and like the location and the views
3-night family trip
Verified Expedia guest review

10/10 Exceptional

IThe hotel is close to the basilica and the buffet breakfast is very good . The staff are helpful and courteous . The woman in the desk tries hard to speak in English to help except one male in the reception .
4-night family trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

It was clean comfortable and friendly what more can I say I enjoyed the experience
4-night trip with friends
Verified Expedia guest review