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View all photos for Mobility Accessible Poolside Standard Room, w/ADA tub

In-room safe, blackout curtains, iron/ironing board

Mobility Accessible Poolside Standard Room, w/ADA tub

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Poolside Family Suite - Exterior Entry

In-room safe, blackout curtains, iron/ironing board

Poolside Family Suite - Exterior Entry

  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Hearing Accessible Family Suite - Exterior Entry

In-room safe, blackout curtains, iron/ironing board

Hearing Accessible Family Suite - Exterior Entry

  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Hearing Accessible Poolside Standard Room

In-room safe, blackout curtains, iron/ironing board

Hearing Accessible Poolside Standard Room

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mobility Accessible Family Suite, w / ADA tub - Exterior Entry

In-room safe, blackout curtains, iron/ironing board

Mobility Accessible Family Suite, w / ADA tub - Exterior Entry

  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Mobility Accessible Poolside Family Suite, w/ADA tub - Exterior Entry

In-room safe, blackout curtains, iron/ironing board

Mobility Accessible Poolside Family Suite, w/ADA tub - Exterior Entry

  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Hearing Accessible Poolside Family Suite - Exterior Entry

In-room safe, blackout curtains, iron/ironing board

Hearing Accessible Poolside Family Suite - Exterior Entry

  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Mobility Accessible Standard Room, w/roll-in shower

In-room safe, blackout curtains, iron/ironing board

Mobility Accessible Standard Room, w/roll-in shower

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite - Exterior Entry

In-room safe, blackout curtains, iron/ironing board

Family Suite - Exterior Entry

  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Hearing Accessible Family Suite - Interior Entry

In-room safe, blackout curtains, iron/ironing board

Hearing Accessible Family Suite - Interior Entry

  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Poolside Standard Room

In-room safe, blackout curtains, iron/ironing board

Poolside Standard Room

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Volcano Bay View 2-Bedroom Suite

Volcano Bay View 2-Bedroom Suite | Living area

Volcano Bay View 2-Bedroom Suite

  • 72 sq m
  • Bay view
  • Sleeps 8
  • 1 Queen Bed and 2 Single Beds

View all photos for Mobility Accessible Family Suite, w/ADA tub - Interior Entry

In-room safe, blackout curtains, iron/ironing board

Mobility Accessible Family Suite, w/ADA tub - Interior Entry

  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Mobility Accessible Poolside Family Suite, w/roll-in shower - Exterior Entry

In-room safe, blackout curtains, iron/ironing board

Mobility Accessible Poolside Family Suite, w/roll-in shower - Exterior Entry

  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Mobility Accessible Volcano Bay View Standard Room, w/ADA tub

In-room safe, blackout curtains, iron/ironing board

Mobility Accessible Volcano Bay View Standard Room, w/ADA tub

  • 28 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Volcano Bay View Standard Room

In-room safe, blackout curtains, iron/ironing board

Volcano Bay View Standard Room

  • 28 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mobility Accessible Standard Room, w/ADA tub

In-room safe, blackout curtains, iron/ironing board

Mobility Accessible Standard Room, w/ADA tub

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Hearing Accessible Poolside Family Suite - Interior Entry

In-room safe, blackout curtains, iron/ironing board

Hearing Accessible Poolside Family Suite - Interior Entry

  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Suite - Interior Entry

In-room safe, blackout curtains, iron/ironing board

Family Suite - Interior Entry

  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

In-room safe, blackout curtains, iron/ironing board

Standard Room

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Hearing Accessible Standard Room

In-room safe, blackout curtains, iron/ironing board

Hearing Accessible Standard Room

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Poolside Family Suite - Interior Entry

In-room safe, blackout curtains, iron/ironing board

Poolside Family Suite - Interior Entry

  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

At a glance

Hotel size

  • 2200 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM until anytime
  • Express check-out available
  • Minimum check-in age – 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s23) * Requires theme park admission. Early Park Admission begins one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando, and Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (USD 18 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • On-site parking includes off-street options

Off-site

  • Free theme park shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Water slide
  • Lazy river
  • Bowling alley
  • Free theme park shuttle
  • Children's menu

What to do

  • Bowling alley
  • Shopping
  • Golfing nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Fitness centre
  • 2 outdoor pools
  • Heated pool
  • Arcade/games room
  • Lazy river
  • 2 hot tubs
  • Water slide

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Closed-captioned TV
  • Visual fire alarm

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Andrew, 10-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best Family Trip!
Our stay was absolutely fantastic! While depending which room you're placed in, you may have a long trek to the lobby - we were in one of the towers and it was such a long walk to and from the Bayliner Diner, the on-site dining offering. The long walk didnt bother us as the view from our room of Volcano Bay couldn't be beat. It was gorgeous! Check in and check out was a breeze. Next time Im in Orlando, i will most definitely be staying here again!
Cynthia, 6-night family trip
Verified Hotels.com guest review

4/10 Fair

Terrible!
We came from Loews Sapphire Falls resort after 5 days, which was wonderful. They did not have availability our 6th night of vacation, so we thought we’d try Cabana Bay, which was across the street. Absolutely terrible! Can’t decide what was the worst part, being woken up twice in the middle of the night for 30 minutes while the emergency alarm went off with the speakers in our room blaring this is an emergency and we are investigating, while bright lights flashed in our eyes while in bed, the couple screaming, yelling and fighting with one another for almost an hour in the room next to us late into the night, the baby screaming in the room below us or the loud jack hammer/construction noise for hours while we were poolside, last but not least-our room had not been completely cleaned before we checked in. Nothing like a mirror with tooth paste spit, pubic hair in the tub and a bar of soap and dirty hand towel in the bathroom. Avoid this hotel if possible.
Heather, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional