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All properties in Cancun, Quintana Roo, Mexico

Aloft Cancun

Hotel with outdoor pool, connected to the convention center, near Cancun Convention Center

  • Free WiFi and free parking
From
NZ$112

Property renovations and closures

  • This property is closed from April 2 2020 to November 14 2020 (dates subject to change).

Image gallery

  • Pool
  • Pool
  • Bathroom
  • Bathroom
  • Pool
Pool. Image 1 of 59.
1 / 59Pool
8.4.Very good.
  • Walking distance from he night life

    Apr 17, 2021

  • Advertise the free drinks

    Apr 8, 2021

See all 634 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Safe
Shopping
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 177 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • 2 bars/lounges
  • Outdoor pool
  • Rooftop terrace

For families

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

What’s around

  • In Zona Hotelera
  • Cancun Convention Center - 1 min walk
  • La Isla Shopping Mall - 42 min walk
  • Cancun Interactive Aquarium - 43 min walk
  • Caracol Beach - 3 min walk
  • Aquaworld - 4.1 mi / 6.7 km
This property is closed from April 2 2020 to November 14 2020 (dates subject to change).

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • aloft, Room, 2 Queen Beds, Non Smoking, Lagoon View
  • aloft, Room, 1 King Bed, Non Smoking, Ocean View
  • aloft, Room, 1 King Bed, Non Smoking, Lagoon View
  • aloft, Room, 2 Queen Beds, Non Smoking, Ocean View
  • aloft, Room, 2 Queen Beds, Non Smoking, Lagoon View
  • Junior Suite, 1 King Bed, Non Smoking, Lagoon View
  • Junior Suite, 1 King Bed, Non Smoking, Ocean View

Location

  • In Zona Hotelera
  • Cancun Convention Center - 1 min walk
  • La Isla Shopping Mall - 42 min walk

What’s around

Landmarks

  • In Zona Hotelera
  • Cancun Convention Center - 1 min walk
  • La Isla Shopping Mall - 42 min walk
  • Cancun Interactive Aquarium - 43 min walk
  • Caracol Beach - 3 min walk
  • Aquaworld - 4.1 mi / 6.7 km
  • Delfines Beach - 6.8 mi / 10.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

At a glance

Hotel size

  • This hotel has 177 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
  • Onsite carport

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar

Things to do

  • Outdoor pool
  • Free pool cabanas
  • 24-hour fitness facilities
  • Free bicycles on site
  • Swim-up bar
  • Pool sun loungers
  • Pool umbrellas
  • Billiards or pool table

Working away

  • Conference space
  • Conference space size (feet) - 366
  • Conference space size (meters) - 34
  • One meeting room

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2013
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Terrace
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Braille signage
  • Lowered peephole/view port in door
  • Low-height counters/sink
  • Visual fire alarm
  • Lever door handles
  • Wheelchair-width doorways
  • Telephone accessibility kit

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

WXYZ bar - This restaurant specializes in Mexican cuisine and serves light fare only. Open daily.

Splash - This beach restaurant specializes in international cuisine and serves light fare only. Open daily.

Refuel - This coffee shop serves light fare only. Open daily.

Small print

Also known as

  • Aloft Cancun
  • Aloft Cancun Hotel Cancun
  • Aloft Hotel Cancun
  • Cancun Aloft
  • Aloft Cancun Hotel
  • Aloft Cancun Hotel
  • Aloft Cancun Cancun

Optional extras

Early check-in can be arranged for an extra charge of MXN 1140 (subject to availability)

Late check-out can be arranged for an extra charge of MXN 1140 (subject to availability)

Continental breakfast is offered for an extra charge of MXN 249 for adults and MXN 149 for children (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Pool access available from 6:30 AM to 10:00 PM.

Guests under 18 years old are not allowed in the health club or fitness facility.

Parking height restrictions apply.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Aloft Cancun does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from April 2 2020 to November 14 2020 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there's an outdoor pool. Guests have pool access from 6:30 AM to 10:00 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - midnight. There's a charge of MXN 1140 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MXN 1140 (subject to availability). Express check-in and check-out and contactless check-out are available.
  • Yes. Nearby restaurants include Mextreme (4-min walk), Chuchito Perez (5-min walk), and The Surfin Burrito (9-min walk).
  • No, this hotel doesn't have a casino, but PlayCity Casino (9-min drive) and Royal Yak Casino and Sports Book (10-min drive) are both nearby.
  • Have fun during the warmer months with activities such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a 24-hour fitness center.
8.4.Very good.
  • 10.0.Exceptional

    Awesome

    Ronald, 1 night trip, Mar 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Central

    A beautiful hotel. It was hard to locate it when you have your own car. More signage is needed on the streets. Garage was a bit hard to get to it, you have to be a good driver to climb the tiny driveway. I recommend the hotel.

    MIKE, 3 night trip, Feb 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent

    Great room service clean room excellent service staff was friendly and very helpful welcoming hotel

    Saman, 7 night trip, Feb 9, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great hotel with nice staff and awesome location. My favorite place to stay in Cancun

    6 night trip, Jan 24, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great place next to the night clubs

    Jacson, 2 night family trip, Jan 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very nice friendly staff and walking distance to the heart of the night life

    2 night family trip, Jan 15, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Very clean facilities and convenient location in the heart of the action in Cancun

    1 night trip, Jan 14, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Upon arrival, bell hop was insistent and had difficulty respecting my Covid-19 saftey requests. All other staff was warm, welcoming and helpful. Upon arrival at the room, the toilet was clogged. Maintenence promptly arrived to resolve the matter. Comfortable beds in a clean and nice room.

    1 night family trip, Jan 8, 2021

    Verified Expedia guest review

  • 6.0.Good

    Comfortable but needs updates

    This hotel is in a great location but it’s not nearly as nice as the aLoft hotels that I’ve stayed in previously. It is quite old and dated, even the rooftop pool could use some renovations. Overall staff is friendly and beds are comfortable.

    Andria, 2 night trip, Jan 1, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    It was okay

    We received complimentary drinks but they gave us the wrong room. I would have liked the room that we booked but they told us they had already gave it away which makes no sense. It's similar to reserving a Dodge Charger and then they give you a Chrysler Neon. Not very reliable. However, the room was clean and the bed was comfortable.

    1 night trip with friends, Dec 31, 2020

    Verified Hotels.com guest review

See all 634 reviews