Skip to main content.
All properties in La Cruz de Huanacaxtle, Nayarit, Mexico
1 room, 2 adults
All inclusive

Grand Matlali Hills Resort & Spa Natural Experiences

4.5-star4.5 stars
Great for families

Good to know

  • Children's pool
  • Beach nearby
  • Beach property
  • Beach towels
Carretera Punta Mita km 0.2, La Cruz de Huanacaxtle, NAY, 63734, Mexico

Upscale beach property with free beach shuttle, near Playa Bucerias
  • Free WiFi in lobby and free parking
  • Great for families

    Good to know

    • Children's pool
    • Beach nearby
    • Beach property
    • Beach towels
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • The resort was beautiful, staff were accommodating. The downside is having to take a…Dec 26, 2020
  • The hotel check-in staff were more interested in trying to sale time shares than anything…Nov 21, 2020

Grand Matlali Hills Resort & Spa Natural Experiences

from NZ$290
  • Tropical View Junior Suite - All Inclusive
  • Ocean View Junior Suite - All Inclusive
  • Tropical View All Inclusive - Kids Free
  • Tropical View Junior Suite - European Plan
  • Master Suite con Piscina Vista al Mar

What’s around Grand Matlali Hills Resort & Spa Natural Experiences

Landmarks

  • Playa Bucerias - 32 min walk
  • La Cruz Sunday Market - 28 min walk
  • Marina Riviera Nayarit at La Cruz - 33 min walk
  • La Cruz Square - 33 min walk
  • Nuevo Vallarta Beach - 6.8 mi / 11 km
  • Destiladeras Beach - 6.8 mi / 10.9 km
  • Flamingos Golf Club - 5.4 mi / 8.7 km
  • Punta de Mita Sea Pool - 6.5 mi / 10.5 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 28 min drive
  • Airport shuttle (surcharge)
  • Free beach shuttle

At a glance

Key facts

Size

  • 90 rooms
  • Arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transport

Transfers

  • Airport shuttle*

Parking

  • Free secured, uncovered onsite self parking

  • Free secured, uncovered onsite valet parking

  • Wheelchair-accessible parking on site

  • Onsite parking limited

Offsite

  • Free beach shuttle

Payment types at the property

  • Cash
* See small print for additional details or extra charges

At the property

Food and drink
  • 3 restaurants
  • 3 bars/lounges
  • Snack bar/deli
  • Beach bar
  • Barbecue grills
Things to do
  • Free beach shuttle
  • Beach sun loungers
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Spa tub
  • Golf lessons available nearby
  • Golfing nearby
  • Beach umbrellas
  • Beach towels
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2012
  • Elevator
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet meals, snacks, and beverages included

Not included
  • Airport transfers

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Restaruant Rodizzio - Onsite restaurant.

Restaurant Raixes - This restaurant serves breakfast, lunch, and dinner. Reservations are required. Open select days.

Beach Club Eva Mandarina - This beachfront family restaurant serves lunch only. Open daily.

Grand Matlali Hills Resort & Spa Natural Experiences’s small print

Also known as

  • Grand Matlali Hills Spa All Inclusive
  • Grand Matlali Hills Resort Spa Natural Experiences
  • Grand Matlali Hills Spa

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

This property accepts credit cards, debit cards, and cash.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Grand Matlali Hills Resort & Spa Natural Experiences

  • Does Grand Matlali Hills Resort & Spa Natural Experiences offer free cancellation for a full refund?
    Yes, Grand Matlali Hills Resort & Spa Natural Experiences does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Grand Matlali Hills Resort & Spa Natural Experiences?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Grand Matlali Hills Resort & Spa Natural Experiences?
    Yes, there's free self and valet parking. Parking spots may be limited.
  • Is there a pool at Grand Matlali Hills Resort & Spa Natural Experiences?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Grand Matlali Hills Resort & Spa Natural Experiences?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Grand Matlali Hills Resort & Spa Natural Experiences?
    You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
  • Are there restaurants at or near Grand Matlali Hills Resort & Spa Natural Experiences?
    Yes, there are 3 onsite restaurants, featuring beachfront dining. Nearby restaurants include Frascati (2.2 mi), MEZZOGIORNO (2.7 mi), and Toscana Mia (2.7 mi).
  • Is airport shuttle service offered by Grand Matlali Hills Resort & Spa Natural Experiences?
    Yes, an airport shuttle is available.
  • What is there to do at Grand Matlali Hills Resort & Spa Natural Experiences and nearby?
    Grand Matlali Hills Resort & Spa Natural Experiences has 3 bars, an outdoor pool, and a spa tub, as well as a fitness center, a picnic area, and a garden.

Recent reviews

Good 6.8 From 162 reviews

Exceptional 10.0
The hospitality was amazing ... the workers were really nice and professional. Food was good, drinks good, overall excellent. Definitely this is my go to spot! Gracias por todo ❤️
Raisanseedjang, us4 night family trip
Exceptional 10.0
naz place
Villas are great , sraff are friendly
Theresa R, us2 night trip with friends
Good 6.0
I loved the relaxing vibe and the views were gorgeous.The staff was very kind and the room was beautiful. Unfortunately we had no hot water the few days we stayed there. At breakfast when we ate there were a bunch of ants crawling all over One section of the food which ruins the appetite. Also the transportation at times would take up to 30 minutes and I realize that’s not the drivers faults and they’re busy but maybe adding a couple more busses in the future might help? Or more golf carts? We ended up switching hotels unfortunately but thank you to the staff who was so kind during our stay!
Ashley, us6 night romance trip
Good 6.0
Nice and quiet tucked away from the city over the hills.
Eddie, us1 night family trip
Good 6.0
The place is nice, they forget to add us at list for dinner next day and we have to wait until they have available because it is by reservation also please do not lie to customers about a breakfast for 90 minutes with someone that will explain better about packaged for next vacaciones tell the thru you use our time and money than we already pay trying to sell us a contract for according to your agents membership but is not working like that and when you tell them it is time to go they get mad because you're not buying the house even when you put clear at the beginning that you want only informacion besides that they make spent 3 hrs some people 5hrs
Irma, us2 night family trip
Fair 4.0
Wish we experienced it
We were not able to locate the hotel which was disappointing I’m sure it is a great experience for some.
Darlene, us1 night trip
Exceptional 10.0
Fun in Mexico
It was amazing
Robert, us2 night trip
Exceptional 10.0
The resort is beautiful. Our room was gorgeous. The view was amazing. We saw lots of birds. The pools were amazing. The staff was amazing. Lots of staff to mention- Roberto, Gustavo, both of the Jesus’! The shuttle to the beach resort was timely and easy to catch! The things I wish they had- a schedule for sinners so that you can plan your meals. Not all restaurants were open every night. We ate Italian 2x because that’s all they had. I also wish they had a lobby bar- would be nice to have a drink while waiting for a shuttle or a cab. I’d also like to see a gift shop- for some snacks or Tanning supplies, or Tylenol. Overall, I think this resort is beautiful with beautiful pools, friendly staff, and amazing views.
Melissa, us6 night trip with friends
Good 6.0
They need to work on the service
Marcos, us1 night business trip
Exceptional 10.0
I love the jungle property, it is so relaxing. When we stayed the resort was almost empty, so we felt like very special guests. I love waking up to the sound of the birds every morning. The dinners were excellent, and we had top notch service from the staff. Front desk, shuttle drivers, and the regular bartender at the Sky Bar were all excellent. Renee was especially gracious and made sure we were having a good time. Our room was cleaned and restocked every day. We spent our days on the beach where the food is exceptional and the service outstanding. Margarito made sure we were never without food and drink. The beach a La Cruz is the most beautiful in the area. Its not crowded and the water warm and clear- perfect for swimming. The property could use some fixing up and I was dissapointed that the mineral pool was not as warm as years past. However under new ownership it sounds like good things are in the works. This was my third visit and am looking forward to returning next year.
Christina, us5 night trip with friends

Grand Matlali Hills Resort & Spa Natural Experiences