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Hanoi Crystal Hotel

Family-friendly hotel with restaurant, connected to the convention center, near Thang Long Water Puppet Theatre

  • Free WiFi
From
NZ$79

Image gallery

  • Hanoi Crystal Hotel
  • Hanoi Crystal Hotel
  • Superior Room (With Window) - Bathroom
  • Family Room, View - Bathroom
  • Hanoi Crystal Hotel
Hanoi Crystal Hotel. Image 1 of 36.
1 / 36Hanoi Crystal Hotel
  • Free WiFi
  • Free parking
  • Airport transfer
  • Bathtub
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 35 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Airport shuttle
  • In-room childcare
  • Terrace

For families

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower

What’s around

  • In Hoan Kiem
  • Thang Long Water Puppet Theatre - 4 min walk
  • Hoan Kiem Lake - 4 min walk
  • Hanoi Old City Gate - 9 min walk
  • Hanoi Opera House - 12 min walk
  • Ho Chi Minh Mausoleum - 34 min walk

Enter dates for 2 guests

  • Superior Room (With Window)
  • Deluxe Room, View (Late Check Out till 2:00pm)
  • Family Room, View
  • Triple Room (With Large Window)

Location

  • In Hoan Kiem
  • Thang Long Water Puppet Theatre - 4 min walk
  • Hoan Kiem Lake - 4 min walk

What’s around

Landmarks

  • In Hoan Kiem
  • Thang Long Water Puppet Theatre - 4 min walk
  • Hoan Kiem Lake - 4 min walk
  • Hanoi Old City Gate - 9 min walk
  • Hanoi Opera House - 12 min walk
  • Ho Chi Minh Mausoleum - 34 min walk
  • Ngoc Son Temple - 5 min walk
  • St. Joseph's Cathedral - 13 min walk
  • Dong Xuan Market - 14 min walk
  • Hoa Lo Prison Museum - 21 min walk
  • Imperial Citadel of Thang Long - 28 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 22 min drive
  • Hanoi Long Bien Station - 15 min walk
  • Hanoi Railway Station - 26 min walk
  • Hanoi Gia Lam Station - 4 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

At a glance

Hotel size

  • This hotel has 35 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 12:30 PM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting/childcare*

Pets

  • Pets stay free

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available on request)*
  • Train station pick-up*

Parking

  • Wheelchair-accessible parking on site
  • Free offsite parking nearby

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Bicycle rentals on site

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2011
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Vietnamese

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers

Sleep well

  • Soundproofed rooms

Things to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave (on request)
  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

Onsite venue - This restaurant specializes in international cuisine.

Small print

Also known as

  • Hanoi New Star Hotel
  • New Star Hanoi
  • New Star Hotel Hanoi
  • Hanoi Crystal Hotel
  • Hanoi Crystal
  • Hanoi Crystal Hotel Hotel
  • Hanoi Crystal Hotel Hanoi
  • Hanoi Crystal Hotel Hotel Hanoi

Optional extras

Credit card charges are subject to an extra charge

Early check-in can be arranged for an extra charge of VND 225000 (subject to availability)

Late check-out can be arranged for an extra charge of VND 225000 (subject to availability)

Rollaway beds are available for an additional charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of VND 720000 per vehicle (roundtrip)

Train station pick-up service is offered for an extra charge

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hanoi Crystal Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • No, unfortunately, but there's free parking nearby.
  • Yes, pets are welcome.
  • You can check in from 2 PM - midnight. There's a charge of VND 225000 for early check-in (subject to availability). Check-out time is 12:30 PM. Late check-out is available for a charge of VND 225000 (subject to availability). Express check-in and check-out are available.
  • Yes, there's an onsite restaurant that offers international cuisine. Nearby restaurants include Mum's (3-min walk), Bun Cha Ta (3-min walk), and Aubergine Cafe (4-min walk).
  • Yes, an airport shuttle is available. The charge is VND 720000 per vehicle roundtrip.