Hotel Serra da Estrela

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Overview of Hotel Serra da Estrela

Hotel Serra da Estrela

3.5 star property
3.5-star hotel in Capivari with restaurant and bar/lounge

9.2/10 Superb

344 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
The price is NZ$166
Price available on 01/09/2022
Map
Rua Mario Otoni Rezende, 160, Vila Capivari, Campos do Jordão, SP, 12460-000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Room service
  • Business center
  • Terrace
  • 24-hour front desk
  • Library
  • Computer station
For families
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Private bathroom
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

Getting around

  • São Paulo/Guarulhos Intl. Airport - 120 min drive
  • Campos do Jordao Emilio Ribas Station - 5 min walk
  • Santo Antonio do Pinhal Eugene Lefevre Station - 47 min drive
  • Pindamonhangaba Railway Station - 47 min drive

About this property

Hotel Serra da Estrela

Enjoy your visit to Campos do Jordão with a stay at Hotel Serra da Estrela. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include a bar/lounge, a fitness center, and a sauna. The helpful staff and restaurant get great marks from fellow travelers.

Languages

English, Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 78 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Minimum check-in age - 20
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets allowed (dogs only, 1 per room, up to 22 lbs)*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Children's pool
  • Playground

What to do

  • Pool table

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2004
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Low-height counter/sink
  • Grab bar near toilet

Languages

  • English
  • Portuguese

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Portable fan
  • Minibar
  • Bathrobes

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Children & extra beds

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Pets

  • Pets are allowed for an extra charge of BRL 100.00 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Serra da Estrela Campos do Jordao
Serra da Estrela Campos do Jordao
Hotel Serra da Estrela Hotel
Hotel Serra da Estrela Campos do Jordão
Hotel Serra da Estrela Hotel Campos do Jordão

Frequently asked questions

Overall score and ratings

9.2

Superb

9.5/10

Cleanliness

9.3/10

Staff & service

9.4/10

Amenities

9.1/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

Amazing location and nice staff. Great breakfast. Our first room smelled of sewer so they gave us a new one which smelled much better. The kids play area was ok, needs to be refreshed.
Jennifer, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Silvio, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente
Hotel muito bom, Servico excelente, cafe manha ate as 11h no domingo e maravilhoso
Jeanne, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

All fine but the restaurant
Everything was amazing but the restaurant was just vegan, making us getting around for eating
Marcelo, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

HECTOR, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

1-night trip
Verified Travelocity guest review

10/10 Exceptional

Lovely hotel, staff were great. Great location. Really good facilities for families with young kids. We would have liked more options for breakfast.
Geoff, 2-night trip
Verified Expedia guest review

8/10 Very good

Encantador
Laurindo Aelsom Teixeira, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente. Hotel muito confortável, funcionarios atenciosos e ótimo café da manhã
Ariane, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Atenção ao cardápio do hotel.
Foi uma boa experiência no hotel. Boa estrutura e boa conservação. Funcionários muito educados e solícitos. Localização excelente. Próxima do centro sem as desvantagens do barulho ou agito excessivo. O ponto negativo fica para a alimentação. Apesar de o hotel informar que é sabido de todos que ele é um estabelecimento praticamente 100% vegano, essa informação não fica ressaltada nas informações mais importantes do estabelecimento. O hotel se define como "vegan friendly". Contudo o termo não se aplica ao hotel. O termo seria mais aplicável a um hotel que oferecesse a alimentação tradicional, mas também algumas opções veganas. A realidade é que o hotel é 99.9% vegano. As opções não veganas são muitíssimo limitadas.
Telmo, 3-night family trip
Verified Hotels.com guest review