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3-star beachfront hotel with outdoor pool, near Puerto Morelos Town Square
Nothing like in pictures!! Were put in suites area where next door they are building a…
Dec 1, 2020
Room was nice enough customer service was good but no hot water and TV didn’t work
Oct 29, 2020
Remember, collect 10 stamps, get 1 reward* night
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
This property accepts credit cards.
Cash deposit: USD 200.00 per stay
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
The staff was not super friendly or helpful. The property only had a few rooms occupied but put us in a room that had issues with running water. The tv didn’t work, there were dark markings all over the walls, the pool was operating and then not intermittently. Overall a terrible stay. When we inquired about the water at the front desk, the response was as if they knew we would be asking. They said they would “take a look” at it. Later, they informed us that it was working but only a trickle ever came out of the shower. They would not move us.
Amber, 1 night trip with friends, Oct 21, 2020
Verified Hotels.com guest review
Great stay from checkin to out. Very friendly staff. They did everything possible to meet our needs. Perfect beach site and very comfortable rooms. Everyone was masked and special distancing care while checking in. The shower pressure was a little lacking. Otherwise the room had it all. Actually better than the pictures. We'll certainly stay again. Gracias!
Marjorie, 4 night trip, Jul 12, 2020
Verified Hotels.com guest review
Happy with my stay except for the lack of hot water in the shower. Rm 209. It’s funny because the sink 2 feet away had super hot water.
1 night trip, Mar 17, 2020
Verified Orbitz guest review
We loved it! The stuff was so great! The location was perfect! Sinthia and Himee made it very speciall! Thank you!
14 night romance trip, Mar 3, 2020
Verified Expedia guest review
Room was small but nice. Only negative... internet did not work 2 of the 5 days we were there. Which meant no TV at night since there is only Netflix, no TV
Ed, 5 night trip, Mar 2, 2020
Verified Hotels.com guest review
The place was fine. Not luxurious. We had a junior room. It was small but it had sufficient closet space and microwave, dishes and a fridge. No view. It was fine for our purpose. We didn’t spend time in our room. We liked the use of lounge chairs and towels by the beach. WiFi was weak.
3 night romance trip, Mar 2, 2020
Verified Expedia guest review
Fabulous property, location & vibe !
7 night trip, Feb 25, 2020
Verified Hotels.com guest review
Private ocean front deck is great. Walking out the door and onto the beach
4 night family trip, Feb 18, 2020
Verified Expedia guest review
Hotel Arrecifes was a great place to stay in Puerto Morelos. Right on the beach, a short walk to restaurants and shops, friendly, and quiet at night. I enjoyed a spacious suite with a nice kitchen, good WiFi, comfortable bed and furnishings, and good AC that I only used a couple times, since there was an ocean breeze most nights that kept the place comfortable.
David, 5 night trip, Feb 16, 2020
Verified Orbitz guest review
After just completing our 10 days here we would definatly be back. The staff is very friendly and if you ask for something (respectfully)they will bring. I asked for extra pillow and it was there right away. The place is very clean and the daily service is excellent. The beach area is private with palapas chairs and tables for their guests... we were greeted and shown to our room with easy checkin and some info for restaurants and services within a 10 minute walk. The small town is so nice and certainly quiet, tons of restaurants and beach bars right there... thx for a great stay ... cheers from canada
Rose, 10 night trip, Feb 14, 2020
Verified Hotels.com guest review