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1 room, 2 adults

The Fontaine, Kansas City, United States of America

4.5-star4.5 stars
901 W. 48th Place, Kansas City, MO, 64112, United States of America

Luxury hotel with restaurant, near Country Club Plaza
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Vibe
Awesome vibe
Location
Great location
Bar
Bar is awesome
Wellness
Wellness & sports facilities could be improved

The Fontaine, Kansas City, United States of America

from NZ$201
  • Traditional Room, 2 Double Beds (Traditional)
  • Deluxe Room, 2 Double Beds, Accessible
  • Deluxe Room, 2 Double Beds
  • Traditional Room, 2 Double Beds (Hearing Impaired)
  • Junior Suite, Accessible
  • Junior Suite, Accessible (Hearing Impaired Accessible)
  • Traditional Room, 1 King Bed (Traditional)
  • Traditional Room, 1 King Bed, Accessible (Traditional)
  • Room, 1 King Bed, Accessible, Balcony
  • Deluxe Room, 1 King Bed
  • Junior Suite, 1 King Bed
  • Room, 1 King Bed, Balcony
  • Traditional Room, 1 King Bed (Hearing Impaired)
  • Presidential Suite

What’s around The Fontaine, Kansas City, United States of America

Landmarks

  • In Country Club Plaza Area
  • Country Club Plaza - 1 min walk
  • Kemper Museum of Contemporary Art - 20 min walk
  • Nelson-Atkins Museum of Art - 22 min walk
  • University of Missouri-Kansas City - 31 min walk
  • Battle of Westport - 10 min walk
  • JC Nichols Memorial Fountain - 12 min walk
  • Loose Park - 13 min walk

Getting around

  • Kansas City, MO (MCI-Kansas City Intl.) - 30 min drive
  • Kansas City Union Station - 7 min drive
  • Independence Station - 19 min drive
  • Lee's Summit Station - 30 min drive

At a glance

Key facts

Hotel size

  • This hotel has 132 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • Up to 25 lbs

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Valet parking *

  • Car charging point

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Outdoor seasonal pool
  • Fitness facilities
Working away
  • 24-hour business center
  • Number of meeting rooms - 15
  • Conference space
  • Conference space size (feet) - 17000
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2013
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English
  • French
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 55-inch flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Parker - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Solarium Lounge - This buffet restaurant specializes in American cuisine and serves breakfast only.

The Fontaine, Kansas City, United States of America’s small print

Also known as

  • Hotel Sorella
  • The Fontaine Hotel
  • The Fontaine Kansas City
  • The Fontaine Hotel Kansas City
  • Fontaine Hotel Kansas City
  • Sorella Country Club Plaza
  • Sorella Hotel
  • Fontaine Kansas City

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • The seasonal pool is open from June to August.
  • Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • Resort fee (January - November): USD 5.00 per accommodation, per night

    Resort fee inclusions:

    • Fitness center access
    • Shuttle service
    • WiFi access (may be limited)

    Inclusions may be listed elsewhere on the page as free or for a surcharge.

    Optional extras

    Self parking costs USD 25 per day

    Valet parking costs USD 28 per night with in/out privileges

    Breakfast costs between USD 10 and USD 16 for adults, and USD 3 and USD 10 for children (approximately)

    Pets are allowed for an extra charge of USD 25 per pet, per stay

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

    Fabulous 8.8 From 898 reviews

    Poor 2.0
    I am incredibly disappointed with my stay. During my stay, the hotel was understaffed—which was communicated to us, by what little angry staff you had left, many times. We were refused room service the first day because they were “out of everything and too busy”. The pool was disgusting!!!! I’m sick thinking about it. There was food, hair, dirt, and who knows what else floating in it, and was way over crowded—like double the max capacity that was posted. There was very little seating in the pool area. When we ordered drinks we were told they only had one bar tender and server for the entire hotel so it could be a while. After waiting an hour, we flagged down the manager, who was receiving a complaint from someone else, that finally brought us our two drinks. The WiFi was slow. The morning of our check-out, a staff member knocked on our door at 10am and said she needed to clear our mini bar. We weren’t quite ready to leave, but she insisted she had to get this done—awkward. I felt like we were being rushed out of the room. Our coffee and towels in the room never got replenished after the first day, so we had to call down to the cranky staff to get more and wait hours to get them. When we were able to order room service, the orders would be missing or messed up. I was not offered a room upgrade, a discount or any other VIP access. I am just appalled by the horrible experience I had there.
    us2 night trip
    Good 6.0
    Upscale hotel in walking distance to Plaza
    When I checked in at 5:30 p.m. and asked to ensure I had the 2 bed room I had reserved, I was told my two bed room had been given to someone else, and I could have a 1 bed room. When pressed for a reason, I was given none and offered a rollaway bed. Mind you, this room was booked at such a high price, I've only paid the same price for a room in Vail, Colorado, with a view of the mountains. This room had a view of the debris outside apartments across the street. I had stayed at this hotel and been checked in by the same staff 2 weeks prior. Needless to say, this stay was not the same as the prior stay. The room was not big enough for a rollaway bed to fit. The front desk then gave me a second room and asked repeatedly if I had disturbed the room as they would have to refresh it for another guest without realizing what it sounded like to the current guest they had currently in front of them. The second room had not fully been refreshed or prepared. Items were missing (toilet paper, not fully made bed, lights unplugged). I reminded the front desk at 7:30 p.m. and again at 10:30 p.m. that the rollaway bed had not been delivered. The bed was delivered shortly after 10:30 p.m. The front desk promised a bottle of complementary wine, which never arrived. The front desk offered to reduce the rate, but did not remember or chose not to do this either.
    Julie, usOther trip
    Very good 8.0
    Great location
    Beautiful inside. We're were a little bummed there were no robes as described. We didn't know until we were in for the night and were didn't want the hassle of calling etc. We checked everywhere in the room. A little weird you can see into the bathroom to the person on the toilet due to the sliding door. Glad we did not have the kids for that reason. *I'm very persnickety on cleanliness* there were cotton balls and qtips which was cool but the plastic covering they came in had wax crud on them. White stain on the blue sectional. The walls are thin. Kids in the next room woke us up screaming about the 49ers being awesome. We loved the location because we could walk to the capital grill and the plaza lighting main stage. No parking to deal with at the plaza is great. $20 to park from 3pm to 1100 am the next day.
    Erika, us1 night trip
    Very good 8.0
    Great Staff, Beautiful Hotel
    The staff here is amazing. Our room was ready before check in and we were able to get in early which was nice. There is a free shuttle you can use to be transported by Tesla to within 5 miles of the hotel. The bed is really comfortable and the shower is large with a waterfall showerhead. The rooms are soundproof-no hearing people above you or running up and down hallways. I slept soundly. The room had a beautiful view and the decor is fresh and clean. The rooftop restaurant is nice. The cons of the hotel included the $20 a night extra for parking since other hotels on the plaza has free parking. There is no dresser drawers other than in the bedside table which would be difficult if staying longer than a night or two. There is no actual fridge for personal use. The mini bar is stocked full so i couldn't put the cheese i bought on the plaza in to keep it cool. And while the mini bar prices alone are not horrible- they add an additional 23%service charge on top of the price of the items in the mini fridge. The hotel is beautiful but i may stay somewhere else next time i'm on the plaza to avoid some of the extra fees.
    Kristin, us2 night romance trip
    Very good 8.0
    Plaza jewel
    A quick holiday night on the on west side of the Plaza was nice. The rooms are great; but make sure to ask about the view as many of the rooms look north, directly to the law office building 30’ Away (not a good view when you are on the Plaza). The restaurant and bar were both under construction; which was not noted anywhere during reservation process and was unfortunate as you need to go elsewhere until complete. Access & Parking are great and the check in was easy....but a little slow since only one staffer was working the desk. The rooms are quiet and very nicely designed with plenty of space for 2. When the restaurant and bar are done (and the Construction areas cleaned up) this will be a jewel once again
    Matt, us1 night romance trip

    The Fontaine, Kansas City, United States of America

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