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Chelsea Cloisters

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Studio, 1 Double Bed | Individually decorated, individually furnished, desk, iron/ironing board
2 Bedroom  Apartment (1 double bed,1 single bed, and 1 sofa bed) | Individually decorated, individually furnished, desk, iron/ironing board
Individually decorated, individually furnished, desk, iron/ironing board
1 Bedroom Apartment (1 double bed and 1 sofa bed) | Individually decorated, individually furnished, desk, iron/ironing board
2 Bedroom  Apartment (1 double bed,1 single bed, and 1 sofa bed) | Individually decorated, individually furnished, desk, iron/ironing board

Overview of Chelsea Cloisters

Chelsea Cloisters

3.5 star property
3.5-star aparthotel with 2 restaurants, near Natural History Museum

6.6/10 Good

1,810 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Internet access
  • Kitchenette
  • Non-smoking
  • Refrigerator
  • Laundry facilities
The price is NZ$169
Price available on 12/02/2023
Map
Sloane Avenue, London, England, SW3 3DW

Room options

About this area

What's nearby

  • In London City Centre
  • Natural History Museum - 10 min walk
  • Hyde Park - 15 min walk
  • Buckingham Palace - 31 min walk
  • Marble Arch - 32 min walk
  • Oxford Street - 33 min walk
  • Piccadilly Circus - 40 min walk
  • Big Ben - 44 min walk
  • Leicester Square - 44 min walk
  • Harrods - 2 min drive
  • Thames River - 5 min drive

Getting around

  • Heathrow Airport (LHR) - 34 min drive
  • London (LTN-Luton) - 45 min drive
  • London (LCY-London City) - 49 min drive
  • Gatwick Airport (LGW) - 77 min drive
  • London Victoria Rail Station - 26 min walk
  • London (ZEP-Victoria Train Station) - 27 min walk
  • West Brompton Underground Station - 27 min walk
  • South Kensington Underground Station - 7 min walk
  • Sloane Square Underground Station - 11 min walk
  • Gloucester Road Underground Station - 15 min walk

Restaurants

  • Admiral Codrington - 2 min walk
  • Bibendum - 2 min walk
  • Zefi - 3 min walk
  • Elystan Street - 3 min walk
  • Tom Aikens - 3 min walk

About this property

Chelsea Cloisters

Chelsea Cloisters puts you within a 10-minute drive of Hyde Park and Natural History Museum. Guests looking for a bite to eat can visit the 2 restaurants, and the 2 bars/lounges are nice spots to grab a drink at the end of the day. Bonuses such as washers/dryers, fridges and microwaves are in all apartments. Fellow travellers like the location for the sightseeing and because it's only a short walk to public transportation: South Kensington Underground Station is 7 minutes and Sloane Square Underground Station is 11 minutes.

Languages

English, French, Italian, Japanese, Polish, Portuguese, Romanian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3:00 PM until 2 AM
  • Minimum check-in age – 18
  • Check-out time is 10:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • All guests, including children, are required to present a valid government-issued ID card at check-in.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Property amenities

Internet

  • WiFi available (GBP 10.00 per day)

Parking and transport

  • Self parking on site (GBP 40.00 per day)
  • Free off-site parking within 328 ft
  • Street parking available

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Electric kettle

Dining

  • 2 restaurants
  • 2 bars/lounges

Bedrooms

  • Bed sheets provided

Bathrooms

  • Combined shower/bath
  • Shampoo
  • Hairdryer
  • Free toiletries
  • Toilet paper
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with satellite service

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service

Work spaces

  • Desk

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • 24-hour front desk
  • Porter/bellboy

Location highlights

  • Near the airport
  • Near a metro station
  • Near a train station
  • In the business district
  • In the city centre
  • In the entertainment district

Safety features

  • Smoke detector

General

  • 250 rooms
  • 9 floors
  • 1 building
  • Individually decorated
  • Individually furnished

Fees & policies

Optional extras

  • WiFi is available in guest rooms for GBP 10.00 per day (rates may vary)
  • WiFi is available in public areas for GBP 10.00 per day (rates may vary)

Children & extra beds

  • Cots/infant beds are available for GBP 20.0 per day

Parking

  • Self-parking costs GBP 40.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing that there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This hotel will place an authorization for the amount of 1 night's stay for any bookings where payment for the stay will be made on site instead of at the time of booking.

Also known as

Chelsea Cloisters
Chelsea Cloisters Apartment
Cloisters Chelsea
Chelsea Cloisters Hotel London
Chelsea Cloisters London, England
Chelsea Cloisters Hotel London
Chelsea Cloisters London
Chelsea Cloisters London
Chelsea Cloisters Aparthotel
Chelsea Cloisters Aparthotel London

Frequently asked questions

Does Chelsea Cloisters offer free cancellation for a full refund?
Yes, Chelsea Cloisters does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Chelsea Cloisters?
As of 1 February 2023, prices found for a 1-night stay for 2 adults at Chelsea Cloisters on 12 February 2023 start from NZ$169, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Chelsea Cloisters?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Chelsea Cloisters?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Chelsea Cloisters?
Yes. Self-parking costs GBP 40.00 per day.
What are the check-in and check-out times at Chelsea Cloisters?
You can check in from 3:00 PM - 2 AM. Check-out time is 10:30 AM. Contactless social distancing and check-out are available.
What is there to do at Chelsea Cloisters and nearby?
Chelsea Cloisters has 2 bars.
Are there restaurants at or near Chelsea Cloisters?
Yes, there are 2 on-site restaurants. Nearby restaurants include Tom Aikens (3-min walk), The Hour Glass (4-min walk) and KIRU (4-min walk).
Does Chelsea Cloisters have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, a fridge and a microwave.
What's the area around Chelsea Cloisters like?
Chelsea Cloisters is in London City Centre, a short 7-minute walk from South Kensington Underground Station and 15 minutes' walk from Hyde Park. Travellers give top marks for the aparthotel's prime location.

Reviews

6.6

Good

6.8/10

Cleanliness

6.6/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

Reviews

10/10 Exceptional

Sumeet, 14-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Four Star London Stay
Excellent hotel in a central location, friendly staff who were very helpful and informative. Upgraded to a large, fully equipped penthouse studio with an astonishing view across London attractions. Lovely restaurants and bar with excellent choice of menus. Close to public transport facilities and parking facilities next to the hotel. Highly recommended hotel at a reasonable price. Overall, an exemplary hotel more 4 star 🌟 🌟 🌟 🌟 rating standards than stipulated. I would certainly recommend the Chelsea Cloisters Hotel to anyone visiting London, and I will look forward to further stays at this great hotel.
Phillip, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ian, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Falsely Advertised and Filthy
The rooms are falsely advertised as modernly furnished and pristinely clean. They look nothing like the pictures. We changed rooms, and both were filthy/possibly unsafe. In the first: hair on the bed, a rusty tap in the bathroom, a food-stained couch, beat-up chairs/ table, bare walls, dust in the heaters/ table surfaces/windowsills, and the kitchen counter looked worn and peeling. In the second: the walls were stained/ streaked with dirt. The couch looked like it had a pee stain on it. The room smelled musty; there was mould in the main bathroom. The electric towel rack was in the shower; very dangerous. It looks like someone punched a hole in the door at some point; badly patched. There were long black hairs on the supposedly clean towels. Cupboards missing knobs. In the lavatory, there was damage to tiles/ the wall behind the toilet. In the kitchen, the window was badly repaired. The microwave did not work. The bedroom had sparse, paint-chipped furniture. The mattress was stained (and flipped to conceal it). The sheets were itchy. The windows in both rooms looked original to the building, thin and paint-chipped. The stairs are dark. The back elevator is unfinished and graffitied. We were advised not to park on the street as there have been break-ins, but the parking (advertised on your website as £13/day) is not priced as a discount to the rate of £50/day. We had to take time from our trip to move rooms and eventually, hotels. The hotel has refused our request for a refund
Second room stained couch
Back elevator
Second room window (mould)
Second room bedroom. Sparse, battered furniture
Amber, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Helpful staff, building in need of repairs
Really helpful staff. Couldn’t fault their assistance when our booked room had a problem. Third time lucky we had a new room. The one we ended up with was old fashioned in comparison to the first two and not like the pictures. I would book here again as it was at least reasonably priced and well located for where we needed.
Rebecca, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lorraine, 1-night trip
Verified Hotels.com guest review

6/10 Good

Jitendrakumar, 6-night family trip
Verified Hotels.com guest review

8/10 Very good

Helen, 1-night trip
Verified Hotels.com guest review

2/10 Poor

1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Simon, 1-night trip
Verified Hotels.com guest review