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All properties in Xalapa, Veracruz, Mexico
1 room, 2 adults

City Express Xalapa

3.5-star3.5 stars
Blvd. Cristobal Colón, esq. Av. Lázaro Cárdenas 391, Xalapa, VER, 91190, Mexico

3.5-star hotel in Xalapa
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • En general bien, sólo que el baño necesita un extractor. Se acumula mucho la humedad en…Dec 30, 2019
  • Práctico, buena opción si vas de paso. No me gusto que el cuarto daba al lobby, mucho…Aug 16, 2019

City Express Xalapa

from NZ$59
  • Standard Room, 1 Queen Bed
  • Standard Room, 2 Double Beds

What’s around City Express Xalapa


  • Xalapa University - 8 min walk
  • Power Center Xanat - 21 min walk
  • Plaza Las Animas Mall - 22 min walk
  • Plaza Las Americas Mall - 2.4 mi / 3.9 km
  • Xalapa Gallery of Contemporary Art - 2.9 mi / 4.7 km
  • San Jose Church - 3 mi / 4.9 km
  • Juarez Park - 3.7 mi / 6 km
  • Los Berros Park - 3.3 mi / 5.4 km

Getting around

  • Xalapa, Veracruz (JAL-El Lencero) - 16 min drive
  • Xalapa Station - 13 min drive

At a glance

Key facts

Hotel size

  • This hotel has 126 rooms
  • This hotel is arranged over 6 floors


  • Check-in time 3:00 PM-midnight
  • Check-out time is 1 PM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Room service (during limited hours)
Things to do
  • Fitness facilities
Working away
  • Business center
  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Number of buildings/towers - 1
  • Year Built - 2012
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping

City Express Xalapa’s small print

Also known as

  • City Express Hotel Xalapa
  • City Express Xalapa
  • City Express Xalapa Hotel


Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of CovidClean (Safehotels - global expert).

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for City Express Xalapa

  • Does City Express Xalapa offer free cancellation for a full refund?
    Yes, City Express Xalapa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at City Express Xalapa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Are pets allowed at City Express Xalapa?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at City Express Xalapa?
    You can check in from 3:00 PM - midnight. Check-out time is 1 PM.
  • Are there restaurants at or near City Express Xalapa?
    Yes. Nearby restaurants include Vallarino Restaurante (10-min walk), Starbucks (13-min walk), and Taquería "El Buen Sabor" (13-min walk).
  • What is there to do at City Express Xalapa and nearby?
    Maintain your daily exercise routine at the gym.

Recent reviews

Very good 8.4 From 129 reviews

Very good 8.0
the attitude of the cook when serving the food and answer the questions of the guests
us2 night trip
Very good 8.0
nice room, good service
Carlos, us1 night family trip
Very good 8.0
Well located and good for business trip.
We just stayed there in a business trip. The hotel is well located, since it's on the outskirts of the city to go easier to places, just taking the highway. The room was clean. Breakfast is barely ok, but you can't expect more on this sort of hotel.
Josue Issac, mx1 night business trip
Exceptional 10.0
Mejorar imagen tv
Muy bueno todo solo pocos canales en tv y algunos no se veian
jose luis, us1 night business trip
Very good 8.0
El minisplit no funcionaba bien ya q se apagaba muy seguido. La posicion no es la mejor
Jaime, mx9 night business trip
Very good 8.0
La facilidad para estacionar, la rapidez para el check in
Laura, mx4 night family trip
Exceptional 10.0
Muy buen servicio
El servicio de registro fue rápido, fui a mi cuarto, estaba muy limpio.
Oscar E, mx1 night business trip
Exceptional 10.0
Excelente la atención, las medidas sanitarias que toma son muy buenas, la sistémica en el bluffet, todo muy bien
CarlosArriola, mx1 night business trip
Good 6.0
En extrema austeridad.
mx1 night business trip
Exceptional 10.0
Solo el tema de las toallas se les olvida colocarlas y hay que pedirlas en recepción
ERENDIRA, mx1 night business trip

City Express Xalapa