Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Tijuana, Baja California, Mexico
1 room, 2 adults

City Express Tijuana Insurgentes, Tijuana, Mexico

2.5-star2.5 stars
Blvd. Insurgentes 5950, Col. El Lago, Tijuana, BC, 22210, Mexico

Within easy reach of El Trompo Interactive Museum Tijuana
  • Free full breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Breakfast
Tasty breakfast
Service
Service is adequate
Cleanliness
Quite clean

City Express Tijuana Insurgentes, Tijuana, Mexico

from NZ$63
  • Standard Room, 1 Queen Bed
  • Standard Room, 2 Double Beds

What’s around City Express Tijuana Insurgentes, Tijuana, Mexico

Landmarks

  • CEART Tijuana - 25 min walk
  • El Trompo Interactive Museum Tijuana - 9 min walk
  • World Trade Center Tijuana - 11 min walk
  • Parque Morelos - 13 min walk
  • Gasmart Stadium - 23 min walk
  • U.S. Consulate General Tijuana - 3.9 mi / 6.3 km
  • Autonomous University of Baja California Tijuana - 5.6 mi / 9 km
  • Estadio Caliente - 5.6 mi / 9 km

Getting around

  • General Abelardo L. Rodriguez Intl. Airport (TIJ) - 18 min drive
  • San Diego Intl. Airport (SAN) - 29 min drive
  • San Diego, CA (SEE-Gillespie Field) - 48 min drive
  • San Diego, CA (MYF-Montgomery Field) - 33 min drive
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 127 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free self parking

Offsite

  • Free area shuttle within 10 km

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free full breakfast daily
Things to do
  • Fitness facilities
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2012
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • In-room accessibility
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer (on request)
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

City Express Tijuana Insurgentes, Tijuana, Mexico’s small print

Also known as

  • City Express Insurgentes Hotel
  • City Express Tijuana Insurgentes Hotel Tijuana
  • City Express Insurgentes Hotel Tijuana
  • City Express Tijuana Insurgentes
  • City Express Tijuana Insurgentes Hotel
  • City Express Tijuana Insurgentes Hotel
  • City Express Tijuana Insurgentes Tijuana

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for City Express Tijuana Insurgentes, Tijuana, Mexico

  • Does City Express Tijuana Insurgentes offer free cancellation for a full refund?
    Yes, City Express Tijuana Insurgentes does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at City Express Tijuana Insurgentes?
    Yes, there's free self parking.
  • Are pets allowed at City Express Tijuana Insurgentes?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at City Express Tijuana Insurgentes?
    You can check in from 3 PM to midnight. Check-out time is 1 PM.
  • Are there restaurants at or near City Express Tijuana Insurgentes?
    Yes. Nearby restaurants include Carl's Jr. (3-min walk), Burger King (3-min walk), and KFC (4-min walk).
  • What is there to do near City Express Tijuana Insurgentes?
    Recommended spots to visit include El Trompo Interactive Museum Tijuana (9-min walk) and World Trade Center Tijuana (11-min walk), along with Parque Morelos (13-min walk) and Gasmart Stadium (1.2 mi).

Recent reviews

Good 7.4 From 410 reviews

Exceptional 10.0
Worth the price!!!!
It was a quick weekend stay. Upon arrival to the room, there was an odd smell coming from the bathroom. We called it in and it was quickly fixed. Other than that little incident, the stay was great. Good complimentary breakfast and everything was clean.
Edgar, us2 night family trip
Exceptional 10.0
I was able to check in before 3:00 p.m. Close to Walmart and other stores. Walking distance from the pharmacy, money changing kiosks, and bars. Good restaurants close by and gym.
angelina, mx1 night family trip
Good 6.0
I was expecting a better quality for the brand but it was ok The location was not the best.
Francisco, us2 night trip
Good 6.0
We got a room for 4 guest and it clearly specified 4 people then why do we only get two towels, bed sheets are thin and you’re only given what’s on the bed nothing extra.,
Karenina, us2 night family trip
Poor 2.0
Terrible, do not chose
This is a low level hotel. Attention to customers is appalling: the staff of this hotel has very little idea of ​​how to treat customers, especially the reception, kitchen and cleaning staff. In addition, the hotel has hardly any common space to meet: breakfast space would be an option, but once they have to clean, they push you out and after stacking chairs on tables, customers cannot return to this area for hours, as if this space was reserved by the cleaning staff! This seemed indeed very funny. Additionally, I had to wait 11 minutes at reception for my check out. There was no other customer, the staff was free, but one of the two women present was teaching the other. While waiting in front of the reception, I received no excuses from the reception staff. They just kept looking at me. I would have expected a phrase like: 'Excuse me, I'm teaching but I will with you in a minute’, but nothing. Also, I forgot my sweater in the lobby just before going to the airport. From the airport, I tried phoning the reception. I probably tried phoning in twenty times. Nobody ever picked up. I talked to the help center. They sent an email inquiring about my sweater, however this message remain unanswered as well. The cleanliness of the rooms left a lot to be desired. There were hairs in my and my colleague's bathroom. In total, a terrible experience and not recommended at all. Internet signal was very weak too. Please do yourself a favor and chose another hotel
Macchiavello, la4 night business trip
Poor 2.0
It was horrible. I would never stay there again!!!!
Blanchette, us1 night trip
Exceptional 10.0
Well at first I got a room with no air conditioner but thank go the person in charge change us rooms and gave us a room with ac over all the best love this hotel always stay here
Damaris, us3 night family trip
Very good 8.0
Better employees training
When we arrived the girl at the front counter could not find our reservation, she didn’t even want to try to look for it. She told us that because we booked it through a 3rd party we had to call Hotels.com customer service to help us. I asked if there was any one else who could help us, she stated that she was the only person working and there was nothing she could do. Literally 5 minutes later a young man (thank goodness) walked out from the back and we explained our situation to him, he looked up our name and couldn’t find it either, but he called someone else on the phone to obtain a security pass word to look us up in a different reservation screen and there it was. He got us into our room in a matter of minutes. We’ve been using this hotel for over 7 years, and we had never experienced this type of poor customer service. The young man did apologize for his co workers behavior, but nonetheless had he not been there that day we would have been out our prepaid reservation. I sincerely ask of the hotel management to train new employees better in providing good customer service and not leave new employees unattended as it is the customers who suffer the affects.
Paula, us1 night business trip
Very good 8.0
The only thing that bothered me a bit were the shades. It was not total blackout. I couldn’t sleep in after the sun came up. But other than it was good.
Yolanda, us1 night romance trip
Exceptional 10.0
Good
Nice clean and comfortable. Only thing is we had to wait 15-20 min for clean towels everyday since housekeeping never entered the room during our stay to tidy up or put new towels and toiletries.
Daisy, us2 night family trip

City Express Tijuana Insurgentes, Tijuana, Mexico

Is the description of this property not correct? Tell us