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Hanoi Pearl Hotel

4-star hotel with restaurant, connected to a shopping center, near Hoan Kiem Lake

  • Free WiFi
From
NZ$72

Image gallery

  • Hotel Lounge
  • Hotel Lounge
  • Premier Suite - Living Area
  • Premier Suite - Living Area
  • Hotel Lounge
Hotel Lounge. Image 1 of 101.
1 / 101Hotel Lounge
9.0.Superb.
  • The spa offers excellent services and the buffet breakfast has an Asian side & an…

    Feb 8, 2020

  • Good location if you like to hang around the lake and old quarter. other than that hotel…

    Feb 3, 2020

See all 331 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Walkable
Dining options
Safe
Shopping
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 70 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Fitness center
  • Spa services
  • Business center

For families

  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer

What’s around

  • In Hoan Kiem
  • Hoan Kiem Lake - 2 min walk
  • Thang Long Water Puppet Theatre - 6 min walk
  • St. Joseph's Cathedral - 5 min walk
  • Temple of Literature - 25 min walk
  • Hang Gai Street - 4 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Window Room, No View
  • Deluxe Room, City View
  • Executive Room, City View
  • Suite, Terrace, City View
  • Family Connecting Room
  • Romance Classic Room (formerly known as Superior room)
  • Premier Suite
  • Deluxe Triple Room, City View

Location

  • In Hoan Kiem
  • Hoan Kiem Lake - 2 min walk
  • Thang Long Water Puppet Theatre - 6 min walk

What’s around

Landmarks

  • In Hoan Kiem
  • Hoan Kiem Lake - 2 min walk
  • Thang Long Water Puppet Theatre - 6 min walk
  • St. Joseph's Cathedral - 5 min walk
  • Temple of Literature - 25 min walk
  • Hang Gai Street - 4 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 24 min drive
  • Hanoi Long Bien Station - 16 min walk
  • Hanoi Railway Station - 21 min walk
  • Hanoi Giap Bat Station - 7 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 70 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The hotel's entrance is not accessible by car every Friday from 7 PM through Sunday due to traffic restrictions. Guests planning to arrive on weekends should contact this property in advance for arrival instructions.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Fitness facilities
  • Spa services on site

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2013
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Raised toilet seat
  • Low-height counters/sink

Languages Spoken

  • English
  • French
  • Vietnamese

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Things to enjoy

  • Individually decorated

Freshen up

  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and Swedish massages.

Dining

Candles Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Lounge and Cafe Terrace - This bar serves light fare only.

Small print

Also known as

  • Hanoi Pearl
  • Hanoi Pearl Hotel Hotel Hanoi
  • Hanoi Pearl Hotel
  • Hotel Hanoi Pearl
  • Hotel Pearl Hanoi
  • Pearl Hanoi
  • Pearl Hanoi Hotel
  • Pearl Hotel Hanoi
  • Hanoi Pearl Hotel Hotel
  • Hanoi Pearl Hotel Hanoi

Optional extras

Rollaway beds are available for VND 920000.0 per night

Airport shuttle service is offered for an extra charge

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hanoi Pearl Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Hanoi Pearl Hotel.
  • Sorry, pets and service animals aren't allowed.
  • You can check in starting at 2 PM. Check-out time is noon. Express check-in is available.
  • Yes, Candles Restaurant offers international cuisine. Nearby restaurants include Café Runam (3-min walk), Mediterraneo (3-min walk), and Cafe Pho Co (4-min walk).
  • Yes, an airport shuttle is available.
  • Hanoi Pearl Hotel has a fitness center and spa services.
9.0.Superb.
  • 10.0.Exceptional

    Hanoi Pearl Hotel is situated in the heart of the Hoan Kiem district. Just excellent location for everything ( all the tourist spots, restaurants, of course massage spas). Our triple room was spacious and clean, great bathroom w/ bathtub was decorated with Mable stones. We enjoyed free breakfast buffet starts at 6am. Nice selections, foods were delicious! But their strongest part is their staffs. They smile from their hearts and willing to assist their clients with any issues. Three of us booked two days Halong Bay Cruise with Trang/ Guest relations officer. Her thoughtful recommendations made our cruise trip experience successful and memorable. Front desk staffs were amazing too. They brought extra portable heater for my mom and she had a really comfortable sleep at night. We definitely will stay again at Hanoi Pearl Hotel whenever we visit to Hanoi.

    Ryan, 1 night trip, Jan 28, 2020

    Verified Expedia guest review

  • 6.0.Good

    Nice location, great breakfast but I asked for a Grab taxi to the airport and got a rip-off taxi service. Fare was twice what it should have been. It was a metered taxi. Felt totally betrayed by the staff. I’ll never stay there again. It’s not the money but the intent was absolutely despicable. Never again!!!

    Warren, 3 night trip, Jan 9, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Good

    Huong, 2 night family trip, Dec 28, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The property is a wonderfully maintained older building that has all of the architectural character of a mid-20th century hotel. The service was wonderful, the staff very attentive. We are Americans who don't speak the native language. The staff's proficiency in English was excellent. The Hotel is about a quarter mile from the heart of the Old Quarter, which is just far enough away from the nightly chaos! It has a cooking school around the corner, a custom tailor next door, an excellent Pho restaurant across the street, a water puppet theater a block and a half away. Need I go on? The one gripe I have is the bed. At 5-11, I am not extraordinarily tall by US standards, but the bed was noticeably shorter than my bed at home. Also, as was my experience throughout my Asia vacation, the bed was SIGNIFICANTLY harder than my bed at home.

    George, 2 night family trip, Dec 22, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Awesome location, Very helpful staff

    We stayed here for one night in transit, and the staff was very friendly, and super helpful. We left early the next morning, but a few days later on our way back through Hanoi, we got dropped off here while we waited for our next ride. Although we weren't booked again for another night, they treated us the same, and were extremely helpful. They spoke to our driver for us (we don't speak vietnamese) and walked us to our car which was down the street.The breakfast was delicious, and the hotel was very new and clean. Overall we were very happy with our stay

    Elyse, 2 night trip, Dec 17, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice hotel, great location. Would recommend.

    Nice hotel, great location in old quarter (walk to everything, lake, shops, street food) and very friendly staff. We had a suite, and the room was very nice, and the WiFi worked well. Would recommend, we enjoyed our stay. Thank you to the friendly staff. Tip- Very expensive laundry, go out on the street and have it done for cheap. Also, the gym is very small and equipment is old, but we were glad to have it at all.

    Laura K, 1 night trip, Dec 13, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    An absolutely fabulous hotel, right in the middle of Hanoi's old town. An easy stroll to the lake, markets, tonnes of dining experiences and museums (if you like to walk, like we do). The staff are ridiculously helpful, the breakfast buffet is ace and the rooms are spacious and practical (with windows that actually open). Cannot fault a thing about this property. I'd like to offer sincere thanks for the staff who packed us up some breakfast (without us asking) for an early taxi to the airport. Boiled eggs, croissants, butter, jam and water. It was much appreciated.

    4 night family trip, Dec 13, 2019

    Verified Wotif guest review

  • 8.0.Very good

    Its my third stay back at Hanoi Pearl. Good location, great staff. Unfortunately this time the room I reserved (queen bed) was not available, and I was given two separate beds instead. The bath tub also seemed to have trouble draining off the water quickly, I was standing in a puddle of my bath water during every shower. That said, I still love the charm of this hotel and will be back next time.

    2 night business trip, Dec 2, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Really nice and comfy room, excellent staff, location, close to tons of shops and restaurants, everything within walking distance. Highly recommend.

    2 night romance trip, Nov 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent hotel in the Old Quarter. Location brilliant for everything. Minutes walk to the Lake, shopping and restaurants. Would stay here again. Across from the hotel are two bars. Both offering Happy Hours. The cocktails were fab and cost 90K (£3). Well done... Hanoi Pearl Hotel and staff. 10/10.

    4 night romance trip, Nov 17, 2019

    Verified Ebookers guest review

See all 331 reviews