All hotels in Mexico City, Distrito Federal, Mexico
1 room, 2 adults
You can collect Hotels.com™ Rewards nights here

City Express Plus Santa Fe, Mexico City

3 stars3 stars
Juan Salvador Agraz No. 69Mexico CityDF05348Mexico
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Excellent4.0 / 5
Room
Room is all right
Location
Great location
Amenities
Great amenities
Service
Service is adequate
288See all 288 Hotels.com reviews
From 227 reviewsTripAdvisor Traveller Rating

City Express Plus Santa Fe, Mexico City

from NZ$83
  • Standard Room, 1 Queen Bed
  • Standard Room, 2 Full Beds

At a glance

Key facts

Hotel size

  • This hotel has 159 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Valet parking *

Also known as

  • City Express Ciudad de México Santa Fe
  • City Express Ciudad México Hotel Santa Fe de
  • City Express Plus Santa Fe Hotel
  • City Express Plus Hotel
  • City Express Plus Santa Fe
  • City Express Plus
  • City Express Plus Santa Fe Mexico City

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 17 years old are not allowed in the fitness facility without adult supervision.

Optional extras

Valet parking costs MXN 80 per day

Dial-up Internet access is available in guestrooms for an extra charge

In the hotel

Food and drink
  • Free full breakfast daily
  • Restaurant
  • Snack bar/deli
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
Working away
  • 24-hour business center
  • Conference space
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built 2013
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

City Express Plus Santa Fe, Mexico City’s small print

Also known as

  • City Express Ciudad de México Santa Fe
  • City Express Ciudad México Hotel Santa Fe de
  • City Express Plus Santa Fe Hotel
  • City Express Plus Hotel
  • City Express Plus Santa Fe
  • City Express Plus
  • City Express Plus Santa Fe Mexico City

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 17 years old are not allowed in the fitness facility without adult supervision.

Optional extras

Valet parking costs MXN 80 per day

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 288 reviews

City Express Plus Santa Fe, Mexico City
Excellent4.0 / 5
Decent hotel, but very cold.
The hotel was good for the price. It was clean, located well, decent complimentary breakfast, good food to order, and friendly front desk; however, the weather there was pretty raining and in the mid-60s and we could not find any way to heat the room, so it was frigid and very had to sleep at night.
4 night trip with friends
City Express Plus Santa Fe, Mexico City
Outstanding5.0 / 5
Good deal for the price
Clean rooms, good service, nice area.
Family trip
City Express Plus Santa Fe, Mexico City
Outstanding5.0 / 5
Awesome hotel-cold/hot showers&thin walls.Returnin
I just don´t know what Mexicans have that make you feel so welcomed and the level of friendliness is like I have never seen in all my world travels (seasoned traveler). This hotel is well located (business), safe area, next to a big mall, modern, working WIFI, awesome included breakfast (have some chilaquiles). Only 2 complaints: Hotels.com states that valet parking is free (not). They charge 80 pesos (like 5 dlls a day) for parking. Which is nothing but better clear that one out. The other issue is water, the hotel needs to address this issue, you freeze to death and then you get scalded with their changing temperature shower. It was funny at first but for long stays gets in your nerves. It is not a deterrent though to stay at this hotel. Ohh yes the walls are so thin you can hear the couple next door "chatting". Still I will stay here next time I go to Mexico City.
Business trip
City Express Plus Santa Fe, Mexico City
Good3.0 / 5
Good Service and Clean
Good Service and Clean, new installations.
Family trip
City Express Plus Santa Fe, Mexico City
Outstanding5.0 / 5
Wi-fi wasn't working most of the time
Trip with friends

See all reviews

City Express Plus Santa Fe, Mexico City

Is the description of this hotel not correct? Tell us