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All properties in Genting Highlands, Pahang, Malaysia

Resorts World Genting - Resort Hotel

Resort with bar/lounge, connected to a shopping center, near Genting Highlands Theme Park

  • Free WiFi in lobby
From
NZ$100

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

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  • Resorts World Genting - Resort Hotel
  • Resorts World Genting - Resort Hotel
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  • Resorts World Genting - Resort Hotel
Resorts World Genting - Resort Hotel. Image 1 of 43.
1 / 43Resorts World Genting - Resort Hotel
7.4.Good.
  • The hotel receptionist couldn’t find our details through the booking ID and I booked 3…

    Mar 2, 2020

  • Waited for about 20 mins to check in as there was only one serving staff. No WiFi in the…

    Dec 18, 2019

See all 77 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
  • Free WiFi
  • Parking available

Property highlights

Main amenities

  • 835 guestrooms
  • Daily housekeeping
  • Bar/lounge
  • Self parking
  • Business center
  • 24-hour front desk

Feel at home

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Garden

What’s around

  • Genting Highlands Theme Park - 2 min walk
  • Arena of Stars - 2 min walk
  • Skytropolis Indoor Theme Park - 4 min walk
  • SkyAvenue - 4 min walk
  • Chin Swee Cave Temple - 33 min walk
  • Genting Skyway - 7.3 mi / 11.7 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room

Location

  • Genting Highlands Theme Park - 2 min walk
  • Arena of Stars - 2 min walk
  • Skytropolis Indoor Theme Park - 4 min walk

What’s around

Landmarks

  • Genting Highlands Theme Park - 2 min walk
  • Arena of Stars - 2 min walk
  • Skytropolis Indoor Theme Park - 4 min walk
  • SkyAvenue - 4 min walk
  • Chin Swee Cave Temple - 33 min walk
  • Genting Skyway - 7.3 mi / 11.7 km
  • Genting Highlands Premium Outlets - 5.1 mi / 8.3 km
  • Genting Strawberry Leisure Farm - 6.2 mi / 10 km
  • Happy Bee Farm & Insect World - 7.5 mi / 12.1 km
  • World of Phalanopsis Orchid Farm - 17.9 mi / 28.9 km
  • Berjaya Hills Botanical Garden - 24.7 mi / 39.8 km

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 71 min drive
  • Batang Kali Station - 40 min drive
  • Rasa Station - 45 min drive
  • Kuala Lumpur Gombak Station - 48 min drive

At a glance

Hotel size

  • This hotel has 835 rooms

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The Genting Highlands Theme Park will be closed for renovation until further notice.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Onsite self parking (fees apply)
  • Wheelchair-accessible parking on site
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Bar/lounge

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden

Accessibility

  • Accessible bathroom
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • Chinese
  • English
  • Malay

In the room

Home comforts

  • Ceiling fan
  • Slippers
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Satellite TV channels

Stay connected

  • Desk
  • WiFi (surcharge)

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Resort Hotel Genting Highlands
  • Resorts World Genting - Resort Hotel Resort Genting Highlands
  • Resort Hotel Genting Highlands
  • Resorts World Genting Resort Hotel Genting Highlands
  • Resorts World Genting Resort Hotel
  • Resorts World Genting Genting Highlands
  • Resorts World Genting
  • Resorts World Genting
  • Resorts World Genting - Resort Hotel Resort
  • Resorts World Genting - Resort Hotel Genting Highlands

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Self parking is available for an extra charge

Rollaway beds are available for MYR 85 per night

WiFi is available in guestrooms for an extra charge

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's self parking on site (charges apply).
  • Sorry, pets and service animals aren't allowed.
  • You can check in starting at 3 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include The Olive (4-min walk), Munakata Ramen (4-min walk), and Ming Ren (5-min walk).
  • Resorts World Genting - Resort Hotel has a garden.
7.4.Good.
  • 4.0.Fair

    Very basic room, tv limited Channels (no suitable kids channel), no wifi provided. Situated next to stars avenue so music was blasting non stop in the afternoon and in the evening till 11pm. I can’t believe we paid $600plus RM for this. Carpark was $21rm and not included as well. Got our room at 2pm and later they call us to inform early check in applied and I need to pay. It was $5rm and the staff paid it in the end since it was his mistake but I felt it was overall poor hotel management and actually management should have waived instead of making staff pay. The only plus point is that it is linked to carpark and shopping mall. Will avoid staying again

    Jen, 1 night family trip, Nov 29, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Absence of signage and info counter

    When we got out of Awana cable car station, there was no signage at all to give directions to the Hotel, nor information counter to provide assistance. The visitors had to manage by themselves alone.Very frustrated...

    1 night trip, Nov 2, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Good location, a little old - need renovate + NEED WIFI in room

    Isra, 3 night trip, Oct 29, 2019

    Verified Expedia guest review

  • 6.0.Good

    The fan in the room needs servicing, extremely noisy.. noise control is bad. I do t know where is the blasting music coming from

    3 night family trip, Oct 28, 2019

    Verified Expedia guest review

  • 2.0.Poor

    A disappointing stay as the property is old and time for the room to do a makeover. Need to walk quite a distance to the new cable car station from the hotel. Been donkey years since my last visit and Genting Highland now with many building taking over the once nice and beautiful place and green scenery there.

    1 night family trip, Oct 27, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Checking in is smooth. Room are clean & well equipped. Only flaw is that we need to pay RM15 for checking in at around 12.30pm ( official check in is 3pm). Most hotel in Malaysia don’t charge fair early check in if room available.

    1 night romance trip, Oct 23, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Good and rejuvating stay

    One of the better hotels compared to first world hotel. Comes with a rain shower and doesnt have a bath tub but it's okay for me. Quiet environment and the hotel is kind enough to let us check in earlier for a small fee. Booking through hotels.com make it even better as there is assurance that we got the cheapest deal =)

    3 night family trip, Oct 20, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Clean and neat. Cons: no plain water and no wifi. Staff Natalie not very friendly

    Chan, 1 night romance trip, Oct 15, 2019

    Verified Expedia guest review

  • 6.0.Good

    Our stay

    Not clean Bed is not comfortable and small The hotel is 3 stars for sure

    Mamdouh, 2 night family trip, Oct 13, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Looks like was renovated, service just a call away, official check-in Was 3pm, Just pay RM5 and you can have the room right away. Breakfast at Cafe Terrace at Grand Genting with 40% discount is better value then eating at Malaysia street

    2 night romance trip, Oct 7, 2019

    Verified Expedia guest review

See all 77 reviews