Ban Sainai Resort

Photo gallery for Ban Sainai Resort

Primary image
Outdoor pool
Infinity pool
Pool
Terrace/patio

Overview of Ban Sainai Resort

Ban Sainai Resort

4.0 star property
4-star resort with outdoor pool, near Ao Nang Beach

9.4/10 Exceptional

422 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
550, Soi Aonang 11/1, Moo 2, Aonang Beach, Krabi, Krabi, 81180
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and pool bar
  • Outdoor pool
  • Breakfast available
  • Free supervised childcare
  • Free area shuttle
  • Fitness center
  • Beach towels
  • Children's pool
  • Coffee shop/cafe
  • Spa services
Feel at home
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Refrigerator
  • Separate sitting area
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In a national park
  • Ao Nang Beach - 24 min walk
  • Nopparat Thara Beach - 37 min walk
  • West Railay Beach - 1 min drive
  • Pai Plong Bay - 6 min drive
  • East Railay Beach - 12 min drive
  • Krabi Hospital - 30 min drive
  • Walking Street - 30 min drive
  • Khlong Muang Beach - 26 min drive
  • Khao Phanom Bencha National Park - 32 min drive
  • Tubkaek Beach - 32 min drive

Getting around

  • Krabi Intl. Airport (KBV) - 47 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)

About this property

Ban Sainai Resort

Putting you within a 10-minute drive of Ao Nang Beach and West Railay Beach, Ban Sainai Resort offers an airport shuttle (available on request) for THB 700 per vehicle. Guests can indulge in deep-tissue massages, facials, or body scrubs, and Pool Sala serves Thai cuisine. Other features of this upscale resort include an outdoor pool, a poolside bar, and a fitness center. The pool and helpful staff get great marks from fellow travelers.

Languages

English, Malay, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows regional cleaning and disinfection practices of Safety and Health Administration (Thailand)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 40 units

Arriving/Leaving

  • Check-in time from 2:00 PM - 11:30 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • During the green season (May 1 - October 31), dinner will be served via room service.
  • This property does not allow children 11 and younger to stay in the Grand Lake View Cottage.
  • Additional fees of THB 500 apply to children 6-11 years old for breakfast when sharing existing bedding.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Free supervised childcare

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle from 6 AM to 10 PM*
  • Train station shuttle*
  • Ferry terminal shuttle*

Offsite

  • Free area shuttle within 1.6 kilometers
  • Shopping center shuttle*

Other information

  • Designated smoking areas (fines apply)
  • No alcohol allowed onsite

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Poolside bar
  • Coffee shop

Traveling with children

  • Children stay free
  • Children's pool
  • Free local shuttle
  • Free supervised childcare/activities

What to do

  • Beach nearby
  • Access to nearby outdoor pool
  • Bicycle rentals nearby
  • Kayaking nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2013
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Wheelchair-accessible parking

Languages

  • English
  • Malay
  • Thai

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Day bed

What to enjoy

  • Porch or lanai
  • Separate sitting area

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, Thai massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Pool Sala - This poolside café specializes in Thai cuisine.
Sai Nai Restaurant - This restaurant specializes in Thai cuisine and serves breakfast only. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of THB 350 for adults and THB 175 for children (approximately)
  • Airport shuttle service is offered for an extra charge of THB 700 per vehicle (one-way)
  • Ferry terminal shuttle, train station pick-up, and train station drop-off service is offered for an extra charge
  • Shopping center shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from December 19 2021 to October 31 2022 (dates subject to change):
  • Spa/Beauty services
  • Supervised childcare

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for THB 1000.0 per day
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chairs

Parking

  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 7 PM
  • Guests under 12 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand).

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Onsite parties or group events are strictly prohibited.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

This property does not allow or provide any pork products on the premises.

Also known as

Ban Sainai
Ban Sainai Krabi
Ban Sainai Resort
Ban Sainai Resort Krabi
Ban Sainai Resort Krabi/Ao Nang

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.5/10

Cleanliness

9.5/10

Staff & service

9.1/10

Amenities

9.3/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

Zhenis, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful grounds
Teresa, 5-night romance trip
Verified Expedia guest review

4/10 Fair

Horrible staff and services. From the moment of arrival, the stay, and the dinning experience. Paid for the breakfast of which there many things on the menu that they advertise you can order anything on the many as much as you like for breakfast. Nevertheless everything we ordered they said they currently not available. For example roti mataba or rice soup with fish. Most of the available food are already cook and display. What a disappointment and bad advertisement. The price for the buffet is of course in full even of all the items are not available. The bathroom in our room were NOT cleaned properly and the shower absolutely smells like urine. Of which we mentioned but no body did anything about it. In addition there were supposed to be a bus shuttle from the hotel two routes a day into the boat and restaurants area (busy area) but it is always late and extremely disorganized. One time we were waiting for over fifteen because the driver couldn't be found. If which affects our boat schedule that we have already reserved from the other company. Staff here are just don't care. Never really smile to us (probably because we did mention something about the restroom and the room wasn't being cleaned), but should it be that way?? We were just letting them know the truth. I'm pregnant and really can't stay the smells of the rest room. Is it too much to ask for...
Kate, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Its about a 30 minute walking distance from the beach which is the equivalent of 100 baht by tuk tuk from the hotel to the beach and its away from the main streets. The quiet and calm was what we were looking for and we were very happy with that.
Danielle, 14-night romance trip
Verified Expedia guest review

6/10 Good

A little disappointing
This was supposed to be a 4* hotel which in Thailand normally means great hotel great staff and clean and tidy - out stay was certainly not. Covid has had an impact of course and staff numbers are reduced as expected but unfortunately that means that gardeners and general maintenance isn’t upto spec. Maybe when things get back to some sort of normal and staff numbers are increased it will get back to its 4* status. Having said that our stay was ok, we enjoyed the quietness, 4 days was enough and we were happy to move on .
Fiona, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

One of the best resorts in Thailand
An absolutely stunning resort with the best staff I've yet to meet in Thailand. It's close enough to the main street so you can walk down to the beach, but secluded enough to give an illusion of solitude. It's both a beautiful complex and a very well-staffed one. My only caveat? The facilities close down too early, at around 7 in the evening. However, the town is so close that it didn't matter as much as we feared.
Tomer, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jurgis, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Such a beautiful place to stay for relaxation and very friendly staff
6-night trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice location and good stay.
Nice hotel, far enough from Ao Nang to feel like you are in an open space, yet less than 5 minutes by free shuttle to centre when you need it. Gardens are extensive and well kept and pool lovely with amazing backdrop to cliffs. Rooms nice and spacious but tired in places and could do with a revamp (including bathrooms). Breakfast interesting with a few local specialty dishe/drinks and reasonable choice. Staff friendly and genuinely seemed to want to please you and looked happy doing their jobs. Overall this is a nice hotel and whilst not the cheapest option or most high end it was definitely good value.
David, 4-night trip
Verified Hotels.com guest review