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All properties in Santa María Huatulco (and vicinity), Oaxaca, Mexico

Hotel Santa Cruz Huatulco

Family-friendly hotel with outdoor pool, near Chahue Beach

  • Free WiFi and free parking
From
NZ$80

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • In-Room Dining
  • Outdoor Pool
Outdoor Pool. Image 1 of 45.
1 / 45Outdoor Pool
7.8.Good.
  • Excellent place to stay. Very closed to everything. Place is clean

    Jan 29, 2021

  • The location is the only good thing about this quite dated and badly maintained hotel.…

    Jan 18, 2021

See all 138 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Walkable
Quiet
Dining options
Transport options

The following facilities are closed seasonally each year. They will be closed from May 27 to July 27:
  • Fitness facilities
    • Free WiFi
    • Free parking
    • Pool
    • Airport transfer
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 89 guestrooms
    • Daily housekeeping
    • Near the beach
    • Restaurant and bar/lounge
    • Outdoor pool
    • Breakfast available

    For families

    • Children's pool
    • Playground on site
    • Babysitting or childcare (surcharge)
    • Private bathroom
    • Premium TV channels
    • Free toiletries

    What’s around

    • Chahue Beach - 16 min walk
    • Huatulco National Park - 21 min walk
    • La Entrega Beach - 31 min walk
    • Bahías de Huatulco - 5 min walk
    • Playa Santa Cruz - 5 min walk
    • Mercado Tres de Mayo - 21 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    • Comfort Room, 1 King Bed
    • Double Room, 2 Double Beds

    Location

    • Chahue Beach - 16 min walk
    • Huatulco National Park - 21 min walk
    • La Entrega Beach - 31 min walk

    What’s around

    Landmarks

    • Chahue Beach - 16 min walk
    • Huatulco National Park - 21 min walk
    • La Entrega Beach - 31 min walk
    • Bahías de Huatulco - 5 min walk
    • Playa Santa Cruz - 5 min walk
    • Mercado Tres de Mayo - 21 min walk
    • El Zócalo - 21 min walk
    • Marina Chahue - 23 min walk
    • Playa Yerbabuena - 25 min walk
    • Playa La Esperanza - 36 min walk
    • Playa El Tejón - 1.9 mi / 3.1 km

    Getting around

    • Bahias de Huatulco Intl. Airport (HUX) - 17 min drive
    • Airport shuttle (surcharge)

    At a glance

    Hotel size

    • This hotel has 89 rooms

    Arriving/leaving

    • Check-in time 3 PM-midnight
    • Check-out time is noon

    Restrictions related to your trip

    • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • No cribs (infant beds)
    • Babysitting/childcare*

    Pets

    • Pets not allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Airport shuttle (available 24 hours)*

    Parking

    • Free uncovered onsite self parking
    • Free onsite valet parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking on site
    • Onsite garage
    *See small print for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Poolside bar
    • Room service (during limited hours)

    Things to do

    • Outdoor pool
    • Children's pool
    • Fitness facilities
    • Playground on site
    • Pool sun loungers
    • Pool umbrellas

    Working away

    • Business center
    • Meeting rooms

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage

    Facilities

    • Safe-deposit box at front desk
    • Designated smoking areas
    • Garden
    • Picnic area
    • Terrace

    Accessibility

    • In-room accessibility
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • Air conditioning

    Freshen up

    • Private bathroom
    • Rainfall showerhead
    • Shower only
    • Designer toiletries
    • Hair dryer (on request)

    Be entertained

    • Flat-screen TV
    • Premium TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe
    • Access via exterior corridors

    Special features

    Dining

    Mar - This restaurant specializes in international cuisine.

    Small print

    Also known as

    • Hotel Santa Cruz Huatulco
    • Santa Cruz Huatulco
    • Hotel Santa Cruz Huatulco Hotel
    • Hotel Santa Cruz Huatulco Santa María Huatulco
    • Hotel Santa Cruz Huatulco Hotel Santa María Huatulco
    • Hotel Santa Cruz Huatulco Santa María Huatulco
    • ta Cruz Huatulco ta ía Huatul

    Optional extras

    Buffet breakfast is offered for an extra charge of MXN 179 for adults and MXN 95 for children (approximately)

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge of MXN 500 per person (one-way)

    Policies

    This property does not have elevators.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    This property accepts credit cards, debit cards, and cash.

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, Hotel Santa Cruz Huatulco does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self and valet parking. Free RV/bus/truck parking is available.
    • Yes, there's an outdoor pool and a children's pool.
    • Sorry, pets aren't allowed.
    • You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
    • Yes, Mar offers international cuisine. Nearby restaurants include Restaurant Mercader (4-min walk), Ocean Huatulco (3 mi), and Viena Huatulco (3.5 mi).
    • Yes, an airport shuttle is available. The charge is MXN 500 per person one-way.
    • Hotel Santa Cruz Huatulco has an outdoor pool and a fitness center, as well as a picnic area and a garden.
    7.8.Good.
    • 10.0.Exceptional

      The only issue we had was getting hot water in the shower, everything else was good. Location it’s the best!

      Gerald F, 7 night family trip, Nov 7, 2020

      Verified Hotels.com guest review

    • 4.0.Fair

      We called the hotel to reserve a room, the representative that took my call let me know that there were lots of rooms available and that I didn’t need to reserve. Just come to the hotel, no problem. After travelling to the hotel we came to the front desk. The rep at the desk spoke no English and our Spanish is not very good. She told us that if we had no reservation that they had no availability, then translated again with her smart phone that the hotel had no rooms available. We told her our story and she again told us there were no rooms. I asked for her supervisor or someone that we could explain to us in English. Another employee came to the front desk. After explaining our story and that we needed a room for two nights, he also confirmed That without a reservation, that they had no rooms. But, he then offered a king room at an exorbitant cost and couldn’t explain how they went from no rooms to having an expensive room available at 4x the cost. We declined, went to the lobby and went online, booked a room and returned to the front desk again to show that we

      Judy, 2 night trip, Mar 26, 2020

      Verified Hotels.com guest review

    • 8.0.Very good

      Comfortable, convent and good value for money.

      Comfortable rooms, friendly staff, good location (shops and restaurants within easy walking distance), lovely clean pool. Recommend.

      Ross, 3 night trip, Mar 3, 2020

      Verified Hotels.com guest review

    • 6.0.Good

      The rooms are not as clean as they look in the pictures.

      Tomas, 2 night romance trip, Feb 14, 2020

      Verified Expedia guest review

    • 4.0.Fair

      Never again.

      We would not stay there again. Customer service was not great. The rooms were very clean however there were none of the usual amenities like water glasses, hair dryer, kleenex, coffee maker, tv controlller or a/c controller were provided. You had to get the tv and a/c controllers from the front desk and return them upon checkout. Breakfast was ok.

      Stan J, 1 night trip, Jan 27, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Excellent staff - extremely clean- good food- close to everything

      Earl, 7 night trip, Jan 24, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Loved this hotel. Room 203 is next to all inclusive bar area so loud.

      1 night romance trip, Jan 9, 2020

      Verified Hotels.com guest review

    • 8.0.Very good

      Great location . Pool was clean and refreshing after a day at the beach

      4 night romance trip, Dec 22, 2019

      Verified Expedia guest review

    • 8.0.Very good

      Great Little Hotel

      We stayed a few days at this hotel due to a medical emergency. The staff were very supportive and went out of their way to help us. There are a several restaurants in walking distance as is the beach. The pool is great and never busy. Would stay here again.

      Sandi, 1 night trip with friends, Dec 20, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      Good little hotel if you’re on a budget. Rooms were very clean. Staff were friendly. Location was good.

      3 night family trip, Oct 31, 2019

      Verified Expedia guest review

    See all 138 reviews