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Hanoi Royal Palace Hotel 2

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Premium Suite Large Balcony City View | Premium bedding, memory-foam beds, minibar, in-room safe
Premium Suite Large Balcony City View | View from room
Front of property – evening/night
Premium bedding, memory-foam beds, minibar, in-room safe
Free daily buffet breakfast

Overview of Hanoi Royal Palace Hotel 2

VIP Access

Hanoi Royal Palace Hotel 2

4.0 star property
4-star hotel with restaurant, connected to the convention centre, near Hoan Kiem Lake

9.6/10 Exceptional

302 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Refrigerator
The price is NZ$113
Price available on 17/04/2023
Map
95 Hang Bong Street, Old Quarter, Hoan Kiem District, Hanoi, 10000
Main amenities
  • Daily housekeeping
  • Restaurants
  • Valet parking
  • 24-hour room service
  • Spa services
  • 24-hour business centre
  • Business centre
  • Airport shuttle
  • Train station pick-up service
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Cots/infant beds (surcharge)
  • Fridge
  • Private bathroom
  • Television
  • Terrace

Room options

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 8 min walk
  • Thang Long Water Puppet Theatre - 4 min drive
  • St. Joseph's Cathedral of Hanoi - 7 min drive
  • O Quan Chuong Gate - 3 min drive
  • Ho Chi Minh Mausoleum - 7 min drive
  • Hanoi Opera House - 8 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive
  • Hanoi Giap Bat Station - 7 min drive
  • Hanoi Railway Station - 13 min walk
  • Hanoi Long Bien Station - 17 min walk
  • Airport shuttle (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • Banh Mi Pho - 1 min walk
  • Thái Đạt - Đồ Nướng Trung Hoa - 1 min walk
  • Pho Ga Huong Viet - 1 min walk
  • Bánh Mì Phố - Hàng Bông - 1 min walk
  • Bún Riêu Nam Bộ - 2 min walk

About this property

Hanoi Royal Palace Hotel 2

Hanoi Royal Palace Hotel 2 puts you within a 10-minute drive of Hoan Kiem Lake and offers an airport shuttle (available 24 hours) for USD 18 per vehicle. Guests can indulge in massages and enjoy Vietnamese cuisine at Royal, which is open for breakfast and lunch. Other highlights at this upmarket hotel include a snack bar/deli and a terrace. Fellow travellers love the helpful staff and family-friendly amenities.

Languages

English, French, German, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 45 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Minimum check-in age – 16
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site valet parking (USD 25 per day)

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Train station pickup*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–9:30 AM
  • Restaurant
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Television in common areas
  • Spa services

Accessibility

  • Lift

Languages

  • English
  • French
  • German
  • Vietnamese

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Children's slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory-foam mattress
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Royal – This restaurant specialises in Vietnamese cuisine and serves breakfast and lunch.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 18 per vehicle (one way)
  • Train station pick-up service is offered for an extra charge

Children & extra beds

  • Cots/infant beds are available for an extra charge
  • Rollaway beds are available for USD 15.0 per night

Parking

  • Valet parking costs USD 25 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

<p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Hanoi Royal 2
Hanoi Royal Hotel 2
Hanoi Royal Palace
Hanoi Royal Palace 2
Hanoi Royal Palace 2 Hotel
Royal Palace 2 Hanoi
Royal Palace 2 Hotel Hanoi
Royal Palace Hanoi Hotel
Royal Palace Hotel 2
Royal Palace Hotel 2 Hanoi
Royal Palace 2
Hanoi Royal Palace 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel
Hanoi Royal Palace Hotel 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel Hanoi

Frequently asked questions

Does Hanoi Royal Palace Hotel 2 offer free cancellation for a full refund?
Yes, Hanoi Royal Palace Hotel 2 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hanoi Royal Palace Hotel 2?
As of 26 March 2023, prices found for a 1-night stay for 2 adults at Hanoi Royal Palace Hotel 2 on 17 April 2023 start from NZ$113, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hanoi Royal Palace Hotel 2?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hanoi Royal Palace Hotel 2?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hanoi Royal Palace Hotel 2?
Yes. Valet parking costs USD 25 per day.
Is an airport shuttle service offered by Hanoi Royal Palace Hotel 2?
Yes, an airport shuttle is available. The charge is USD 18 per vehicle one way.
What are the check-in and check-out times at Hanoi Royal Palace Hotel 2?
You can check in starting at 2 PM. Check-out time is noon. Contactless check-out is available.
What is there to do at Hanoi Royal Palace Hotel 2 and nearby?
Hanoi Royal Palace Hotel 2 has spa services.
Are there restaurants at or near Hanoi Royal Palace Hotel 2?
Yes, Royal offers Vietnamese cuisine.
What's the area around Hanoi Royal Palace Hotel 2 like?
Hanoi Royal Palace Hotel 2 is in Old Quarter, a short 8-minute walk from Hoan Kiem Lake and 5 minutes' walk from Hang Gai Street. Travellers say that the local area is good for shopping and very central.

Reviews

9.6

Exceptional

9.7/10

Cleanliness

9.7/10

Staff & service

9.4/10

Amenities

9.5/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Very pleasant stay!
The location is very good. The lake and night market are within walking distance. Some famous eatery and coffee are not far away too. Hotel went extra mile to provide recommendations of eatery nearby and also a map which is very helpful. Clean and spacious room. Very comfortable bed.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, lovely staff.
Great location and super friendly staff. always smiling and ready to support. Max and Jennie helped us to book our Halong Bay overnight trip. She’s very customer oriented and always asking for constructive feedback for improvement. We ended up making this place our base every time we had been on a trip somewhere. So we stayed in different rooms. The bigger rooms are very spacious and comfortable. Breakfast is very good and the staff taking good care of your crave.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very pleasant staff welcoming you home each day !!
The location is fantastic , very close to places of interests n local eateries. no worry when we got hungry at night, good well cooked Vietnamese food just one min away from hotel. no car can come in so you don’t get the noise most hotels face in old quarter. The staff , Max , Anna, Jenny were most helpful , walking us through their preprinted local eateries and also their own preferred local places to eat. we were greeted with friendly every day . rooms are clean . really good value for money . will stay here when we next visit hanoi
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Superb
Good value for the money, the location is good in the Old Town, the rooms are fairly clean and the staff is very helpful and friendly. You can't go wrong if you're looking for a reasonably priced room in the most sought after area by tourists in Hanoi.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommended.
Perfect! The hotel is in a superb location, in the heart of Hanoi's old quarter. The place in clean and comfortable. An extra point goes to the staff. On the top of being all extremely kind and friendly people, they helped me to get around, find transportation to other cities, book trips, and even when I returned from a trip and the hotel was fully booked, they helped me to find another one. You can identify when people are just being genuinely kind, and that was the case. Last, there is a shower in the lobby on the floor, that they allowed me to use on the last day - super helpful if you check out and stay in the city until night, which was my case. Highly recommended.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A nice enough stay in the old quarter
We enjoyed our stay here - it's in an ideal location for exploring Hoan Kiem and the old quarter. The staff here were friendly, appreciate when someone insists on pressing the lift button for you! Our room was comfortable, and the bathroom was nice.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very good quality
We loved the staff! They were so friendly and gave us several local recommendations, nice breakfast. Beds were comfortable and room was a good value for the price. Small hotel so you won't see or hear many other guests. A very walkable location in the Old Quarter only a block from the lake.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great Tour service, value, and location!
The staff, style and hospitality of the Hotel are of outstanding quality. We really enjoyed our one night stay, the communication with the staff members was great and we felt warmly welcomed and cared for. We got great recommendations from Jenie, affordable and tasty restaurants and her English was excellent. Mr. Max, the Hotel Manager was also very helpful with providing for Trips to the Mekong-Delta and was happy to answer any upcoming questions. Thank you for this nice experience at your Hotel! Also the hotel changed USD with us for a great rate which was very convenient as banks in Vietnam are not a good choice for foreigners to change money for a reasonable rate.
Noah, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice experience, we would come again.
Staff can communicate in English well. Free room upgrade. Cozy and quiet room despite the location. It's like time stays still inside the room. We've got really deep sleep (which we needed so badly) all throughout our stay here, so we decided to extend for another day.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Pleasant
Cozy and clean room. Bed is comfortable. Hotel staffs were very helpful and friendly. They gave us some souvenirs and snacks for our early flight ( we left the hotel at 5:30am) Location is near the lake This is your hotel if you want to explore the old quarter. I think this is a comfy hotel to stay in. Definitely we will stay again
1-night trip with friends
Verified Hotels.com guest review