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All properties in Hanoi, Hanoi Province, Vietnam

Hanoi Royal Palace Hotel 2

4-star hotel with restaurant, connected to the convention center, near Hoan Kiem Lake

  • Free WiFi
From
NZ$35

Image gallery

  • Lobby
  • Lobby
  • Balcony View
  • Balcony View
  • Lobby
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8.6.Fabulous.
  • Pretty good hotel for the price. Rooms didn't quite live up to the pictures, but the…

    Apr 19, 2019

  • Great value for money hotel. Clean, good breakfast, comfortable beds, air con worked well…

    Apr 15, 2019

See all 1,218 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Walkable
Safe
Convenient
Dining options
  • Free WiFi
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 45 guestrooms
  • Daily housekeeping
  • Restaurant
  • Spa services
  • 24-hour business center
  • Airport shuttle

For families

  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • In Hoan Kiem
  • Hoan Kiem Lake - 8 min walk
  • Thang Long Water Puppet Theatre - 9 min walk
  • Hanoi Old City Gate - 15 min walk
  • Hanoi Opera House - 19 min walk
  • Ho Chi Minh Mausoleum - 23 min walk

Enter dates for 2 guests

  • Deluxe Double or Twin Room with Window
  • Deluxe Double Room, City View
  • Family Suite, 1 Double and 2 Single Beds, City View
  • Royal Suite, City View (2 Double and 1 Single Bed)
  • Premier Royal Suite City View
  • Royal Panorama Suite City View
  • Premium Suite Large Balcony City View
  • Family Room with Large Window
  • Day Use - 3 Hours Only

Location

  • In Hoan Kiem
  • Hoan Kiem Lake - 8 min walk
  • Thang Long Water Puppet Theatre - 9 min walk

What’s around

Landmarks

  • In Hoan Kiem
  • Hoan Kiem Lake - 8 min walk
  • Thang Long Water Puppet Theatre - 9 min walk
  • Hanoi Old City Gate - 15 min walk
  • Hanoi Opera House - 19 min walk
  • Ho Chi Minh Mausoleum - 23 min walk
  • St. Joseph's Cathedral - 6 min walk
  • Hoa Lo Prison Museum - 7 min walk
  • Ngoc Son Temple - 11 min walk
  • Dong Xuan Market - 13 min walk
  • Imperial Citadel of Thang Long - 17 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 24 min drive
  • Hanoi Railway Station - 13 min walk
  • Hanoi Long Bien Station - 16 min walk
  • Hanoi Giap Bat Station - 7 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

At a glance

Hotel size

  • This hotel has 45 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station pick-up*

Parking

  • No onsite parking
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Spa services on site

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
  • Library
  • Television in common areas

Languages Spoken

  • English
  • French
  • German
  • Vietnamese

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Royal - This restaurant specializes in Vietnamese cuisine and serves breakfast and lunch.

Small print

Also known as

  • Hanoi Royal 2
  • Royal Palace Hotel 2 Hanoi
  • Royal Palace 2
  • Hanoi Royal Palace 2 Hanoi
  • Hanoi Royal Palace Hotel 2 Hotel
  • Hanoi Royal Palace Hotel 2 Hanoi
  • Hanoi Royal Palace Hotel 2 Hotel Hanoi
  • Hanoi Royal Hotel 2
  • Hanoi Royal Palace
  • Hanoi Royal Palace 2
  • Hanoi Royal Palace 2 Hotel
  • Royal Palace 2 Hanoi
  • Royal Palace 2 Hotel Hanoi
  • Royal Palace Hanoi Hotel
  • Royal Palace Hotel 2

Optional extras

Rollaway beds are available for USD 15.0 per night

Airport shuttle service is offered for an extra charge of USD 18 per vehicle (one way)

Train station pick-up service is offered for an extra charge

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hanoi Royal Palace Hotel 2 does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Hanoi Royal Palace Hotel 2.
  • Sorry, pets and service animals aren't allowed.
  • You can check in starting at 2 PM. Check-out time is noon. Contactless check-out is available.
  • Yes, Royal offers Vietnamese cuisine. Nearby restaurants include Loading T (3-min walk), Bún Bò Nam Bộ (3-min walk), and Lotus Blanc (3-min walk).
  • Yes, an airport shuttle is available. The charge is USD 18 per vehicle one way.
  • Hanoi Royal Palace Hotel 2 has spa services.
8.6.Fabulous.
  • 10.0.Exceptional

    Fabulous Hotel in the Heart of the Old Quarter

    Gr at hotel really centrally located. The Hotel Manager Tom and his staff are very friendly and so willing to help out. We were traveling with our 9 & 11 yo children and the hotel was perfect. The staff were great with the kids too. I’d recommend the Royal Palace Hotel to all travelers

    Nicky, 4 night family trip, Aug 29, 2018

    Verified Hotels.com guest review

  • 6.0.Good

    Location is good. The towels and bedsheets are clean but tired.

    1 night trip with friends, Oct 25, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Excellent stay

    The service at the Royal Palace 2 was outstanding. Max was very attentive to all our needs and went out of his way to ensure everything was great.

    Chloe, 3 night trip, Mar 10, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A great time!

    We had a great time here. Perfect location right in the heart of the old town. Tommy helped us from check out to check-in and all staff were so friendly and great.

    Harry, 5 night trip with friends, Mar 9, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Great stay!

    Centrally located and affordable, this hotel works for a few days in Hanoi. The staff is wonderful and always helpful. Anna, Max and Tommy should be your go-to front desk managers. The rooms are very much as seen on the website.

    2 night business trip, Mar 9, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Max, the hotel clerk is incredibly nice, professional, and helpful. He went above and beyond to make sure our stay was wonderful, as well as navigate unexpected flight cancellations. The rooms are clean, the breakfast is yummy, the wifi is fast, and the prices are awesome. We especially loved the complementary walking map for sightseeing in the area and a translation for taxis.

    Jessica, 1 night romance trip, Mar 8, 2020

    Verified Travelocity guest review

  • 10.0.Exceptional

    Wonderful stay

    Great location, friendly manager(Max) and staff, very helpful, very welcoming. Room is beautiful and comfortable. Will come back and stay again.

    Clifford, 1 night family trip, Mar 8, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Great Staff!

    Thank you Anna, Max, and Tommy for making my group's stay in Hanoi a wonderful one. Thanks also to the hotel chef for a fabulous breakfast every day. This hotel is very good value for the cost.

    1 night business trip, Mar 8, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hotel royal palace 2

    Great location and very reasonable price for 4 of us. The room was very large and comfortable, highly recommend! We were upgraded to the bigger one on 5th floor. Mr Max, the manager, was so good in arranging our room and city's information.

    Clifford, 1 night family trip, Mar 7, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Bad service and dishonour manager

    We requested the hotel.com to shift our stay from 7 to 9 to 8 to 10 due to coronavirus issue and the airline made a change on our fight. There was no response .The hotel phone also cannot contact. When we reach there on 8th, the hotel manager lies to us that their hotel is fully book and can't do anything about that. Ask us to find another hotel. When we ask back even with the coronavirus issue the hotel are fully book? Then he answered ,can book again need to pay. What a sly, he just said fully book and said again he will help to book at their hotel. We are not confortable to stay,so we move to other hotel next day with a cheaper price n bestter service. The hotel room is just a room, no city or whatever view. The staff are not friendly. Not even say hello to the guests. One more thing, don't try any snack on the table, mention for free and charged very expensive price.

    Nang, 2 night family trip, Mar 6, 2020

    Verified Hotels.com guest review

See all 1,218 reviews