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Hanoi Royal Palace Hotel 2
VIP
4-star hotel with restaurant, connected to the convention center, near Hoan Kiem Lake
- Great for families
- Free WiFi
- Price Guarantee
FromNZ$54NZ$35
Restrictions related to your trip
COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival. Check restrictions for your trip.Opens in a new window
Image gallery
8.6.Fabulous.1,218 verified Hotels.com guest reviews
Pretty good hotel for the price. Rooms didn't quite live up to the pictures, but the…
Apr 19, 2019
Great value for money hotel. Clean, good breakfast, comfortable beds, air con worked well…
Apr 15, 2019
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Shield between guests and staff in main contact areas
- Social distancing measures are in place
- 48 hours Gap period enforced between guest stays -
- Protective clothing is available to guests
- Masks are available to guests
- Guests are provided with free hand sanitizer
Guests rated location
Shopping213 positive mentions
Walkable180 positive mentions
Safe169 positive mentions
Convenient166 positive mentions
Dining options134 positive mentions
- Free WiFi
- Airport transfer
- Air Conditioning
Property highlights
Main amenities
- 45 guestrooms
- Daily housekeeping
- Restaurant
- Spa services
- 24-hour business center
- Airport shuttle
For families
- Cribs/infant beds (surcharge)
- Rollaway/extra beds (surcharge)
- Refrigerator
- Private bathroom
- Television
- Free toiletries
What’s around
- In Hoan Kiem
- Hoan Kiem Lake - 8 min walk
- Thang Long Water Puppet Theatre - 9 min walk
- Hanoi Old City Gate - 15 min walk
- Hanoi Opera House - 19 min walk
- Ho Chi Minh Mausoleum - 23 min walk
Enter dates for 2 guests
- Deluxe Double or Twin Room with Window
- Deluxe Double Room, City View
- Family Suite, 1 Double and 2 Single Beds, City View
- Royal Suite, City View (2 Double and 1 Single Bed)
- Premier Royal Suite City View
- Royal Panorama Suite City View
- Premium Suite Large Balcony City View
- Family Room with Large Window
- Day Use - 3 Hours Only
Location
- In Hoan Kiem
- Hoan Kiem Lake - 8 min walk
- Thang Long Water Puppet Theatre - 9 min walk
What’s around
Landmarks
- In Hoan Kiem
- Hoan Kiem Lake - 8 min walk
- Thang Long Water Puppet Theatre - 9 min walk
- Hanoi Old City Gate - 15 min walk
- Hanoi Opera House - 19 min walk
- Ho Chi Minh Mausoleum - 23 min walk
- St. Joseph's Cathedral - 6 min walk
- Hoa Lo Prison Museum - 7 min walk
- Ngoc Son Temple - 11 min walk
- Dong Xuan Market - 13 min walk
- Imperial Citadel of Thang Long - 17 min walk
Getting around
- Noi Bai Intl. Airport (HAN) - 24 min drive
- Hanoi Railway Station - 13 min walk
- Hanoi Long Bien Station - 16 min walk
- Hanoi Giap Bat Station - 7 min drive
- Airport shuttle (surcharge)
- Train station pick-up (surcharge)
At a glance
Hotel size
- This hotel has 45 rooms
- This hotel is arranged over 9 floors
Arriving/leaving
- Check-in time starts at 2 PM
- Check-out time is noon
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Special check-in instructions
Front desk staff will greet guests on arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 16
Children
- One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Transfers
- Airport shuttle (available 24 hours)*
- Train station pick-up*
Parking
- No onsite parking
In the hotel
Food and drink
- Restaurant
- Snack bar/deli
- 24-hour room service
Things to do
- Spa services on site
Working away
- 24-hour business center
Services
- 24-hour front desk
- Concierge services
- Tours/ticket assistance
- Dry cleaning/laundry service
- Laundry facilities
- Luggage storage
- Multilingual staff
Facilities
- Number of buildings/towers - 1
- Elevator
- ATM/banking
- Safe-deposit box at front desk
- Designated smoking areas
- Terrace
- Library
- Television in common areas
Languages Spoken
- English
- French
- German
- Vietnamese
In the room
Home comforts
- Air conditioning
- Minibar
- Coffee/tea maker
- Slippers
- Iron/ironing board (on request)
Sleep well
- Blackout drapes/curtains
- Soundproofed rooms
- Premium bedding
- Memory foam mattress
Freshen up
- Private bathroom
- Rainfall showerhead
- Shower only
- Bidet
- Free toiletries
- Hair dryer
Be entertained
- 32-inch LCD TV
- Satellite TV channels
Stay connected
- Free WiFi
- Phone
Food and drink
- Refrigerator
- Free bottled water
More
- Daily housekeeping
- In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Dining
Royal - This restaurant specializes in Vietnamese cuisine and serves breakfast and lunch.
Small print
Also known as
- Hanoi Royal 2
- Royal Palace Hotel 2 Hanoi
- Royal Palace 2
- Hanoi Royal Palace 2 Hanoi
- Hanoi Royal Palace Hotel 2 Hotel
- Hanoi Royal Palace Hotel 2 Hanoi
- Hanoi Royal Palace Hotel 2 Hotel Hanoi
- Hanoi Royal Hotel 2
- Hanoi Royal Palace
- Hanoi Royal Palace 2
- Hanoi Royal Palace 2 Hotel
- Royal Palace 2 Hanoi
- Royal Palace 2 Hotel Hanoi
- Royal Palace Hanoi Hotel
- Royal Palace Hotel 2
Optional extras
Rollaway beds are available for USD 15.0 per night
Airport shuttle service is offered for an extra charge of USD 18 per vehicle (one way)
Train station pick-up service is offered for an extra charge
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
Contactless check-out is available.
Each guestroom is kept vacant for a minimum of 48 hours between bookings.
For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, and cash.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, Hanoi Royal Palace Hotel 2 does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
- Sorry, there's no onsite parking at Hanoi Royal Palace Hotel 2.
- Sorry, pets and service animals aren't allowed.
- You can check in starting at 2 PM. Check-out time is noon. Contactless check-out is available.
- Yes, Royal offers Vietnamese cuisine. Nearby restaurants include Loading T (3-min walk), Bún Bò Nam Bộ (3-min walk), and Lotus Blanc (3-min walk).
- Yes, an airport shuttle is available. The charge is USD 18 per vehicle one way.
- Hanoi Royal Palace Hotel 2 has spa services.
8.6.Fabulous.1,218 verified Hotels.com guest reviews
- 10.0.Exceptional
Fabulous Hotel in the Heart of the Old Quarter
Gr at hotel really centrally located. The Hotel Manager Tom and his staff are very friendly and so willing to help out. We were traveling with our 9 & 11 yo children and the hotel was perfect. The staff were great with the kids too. I’d recommend the Royal Palace Hotel to all travelers
Nicky, 4 night family trip, Aug 29, 2018
Verified Hotels.com guest review
- 6.0.Good
Location is good. The towels and bedsheets are clean but tired.
1 night trip with friends, Oct 25, 2020
Verified Expedia guest review
- 8.0.Very good
Excellent stay
The service at the Royal Palace 2 was outstanding. Max was very attentive to all our needs and went out of his way to ensure everything was great.
Chloe, 3 night trip, Mar 10, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
A great time!
We had a great time here. Perfect location right in the heart of the old town. Tommy helped us from check out to check-in and all staff were so friendly and great.
Harry, 5 night trip with friends, Mar 9, 2020
Verified Hotels.com guest review
- 8.0.Very good
Great stay!
Centrally located and affordable, this hotel works for a few days in Hanoi. The staff is wonderful and always helpful. Anna, Max and Tommy should be your go-to front desk managers. The rooms are very much as seen on the website.
2 night business trip, Mar 9, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
Max, the hotel clerk is incredibly nice, professional, and helpful. He went above and beyond to make sure our stay was wonderful, as well as navigate unexpected flight cancellations. The rooms are clean, the breakfast is yummy, the wifi is fast, and the prices are awesome. We especially loved the complementary walking map for sightseeing in the area and a translation for taxis.
Jessica, 1 night romance trip, Mar 8, 2020
Verified Travelocity guest review
- 10.0.Exceptional
Wonderful stay
Great location, friendly manager(Max) and staff, very helpful, very welcoming. Room is beautiful and comfortable. Will come back and stay again.
Clifford, 1 night family trip, Mar 8, 2020
Verified Hotels.com guest review
- 8.0.Very good
Great Staff!
Thank you Anna, Max, and Tommy for making my group's stay in Hanoi a wonderful one. Thanks also to the hotel chef for a fabulous breakfast every day. This hotel is very good value for the cost.
1 night business trip, Mar 8, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
Hotel royal palace 2
Great location and very reasonable price for 4 of us. The room was very large and comfortable, highly recommend! We were upgraded to the bigger one on 5th floor. Mr Max, the manager, was so good in arranging our room and city's information.
Clifford, 1 night family trip, Mar 7, 2020
Verified Hotels.com guest review
- 4.0.Fair
Bad service and dishonour manager
We requested the hotel.com to shift our stay from 7 to 9 to 8 to 10 due to coronavirus issue and the airline made a change on our fight. There was no response .The hotel phone also cannot contact. When we reach there on 8th, the hotel manager lies to us that their hotel is fully book and can't do anything about that. Ask us to find another hotel. When we ask back even with the coronavirus issue the hotel are fully book? Then he answered ,can book again need to pay. What a sly, he just said fully book and said again he will help to book at their hotel. We are not confortable to stay,so we move to other hotel next day with a cheaper price n bestter service. The hotel room is just a room, no city or whatever view. The staff are not friendly. Not even say hello to the guests. One more thing, don't try any snack on the table, mention for free and charged very expensive price.
Nang, 2 night family trip, Mar 6, 2020
Verified Hotels.com guest review