Hilton Mexico City Santa Fe

Photo gallery for Hilton Mexico City Santa Fe

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Rooftop pool

Overview of Hilton Mexico City Santa Fe

Hilton Mexico City Santa Fe

4.5 star property
Luxury hotel with 1 outdoor pools, connected to a shopping center, near Samara Shops

9.2/10 Superb

742 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Airport transfer
Antonio Dovali Jaime No. 70, Mexico City, 1219
Main amenities
  • Daily housekeeping
  • Restaurant and 3 bars/lounges
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Self parking
  • Pool bar
  • Room service
  • Business center
  • Airport shuttle
  • Area shuttle
For families
  • Children stay free
  • Free cribs/infant beds
  • Cookware, dishware, and utensils
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Choose dates to view prices

About this area

What's nearby

  • In Santa Fe
  • Paseo de la Reforma - 12 min drive
  • Paseo Interlomas - 10 min drive
  • Chapultepec Park - 23 min drive
  • Museo Soumaya - 12 min drive
  • Parque Zoologico de Chapultepec - 27 min drive
  • Auditorio Nacional - 27 min drive
  • World Trade Center Mexico City - 30 min drive
  • The Angel of Independence Monument - 32 min drive
  • Museo Nacional de Antropologia - 31 min drive
  • U.S. Embassy - 36 min drive

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 46 min drive
  • Benito Juarez International Airport (MEX) - 54 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 64 min drive
  • Mexico City Buenavista Station - 17 min drive
  • Mexico City Fortuna Station - 20 min drive
  • Tlalnepantla de Baz Station - 26 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Hilton Mexico City Santa Fe

4.5-star luxury hotel in the heart of Santa Fe
At Hilton Mexico City Santa Fe, you can look forward to a roundtrip airport shuttle, a poolside bar, and a free grocery shopping service. The onsite international cuisine restaurant, Madera, features garden views and brunch. Stay connected with free WiFi in public areas, and guests can find other amenities such as a free daily manager's reception and a rooftop terrace.
Other perks include:
  • An outdoor pool with sun loungers
  • Breakfast (surcharge), self parking (surcharge), and an area shuttle
  • An area shuttle, an electric car charging station, and luggage storage
  • Wedding services, a computer station, and coffee/tea in the lobby
  • Guest reviews give top marks for the helpful staff and location
Room features
All guestrooms at Hilton Mexico City Santa Fe feature comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like safes and WiFi.
Other amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with rainfall showers and free toiletries
  • Microwaves, cookware/dishes/utensils, and coffee/tea makers


English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 260 rooms
  • Arranged over 4 floors


  • Check-in time from 3:00 PM - 11:00 PM
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21


  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed (dogs only, 1 per room, up to 75 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Food and water bowls available


  • Free WiFi in public areas
  • WiFi in rooms*


  • Onsite self parking (MXN 115 per day)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking


  • Airport shuttle (available 24 hours)*


  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 6:30 AM–11:30 AM
  • 3 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Grocery/convenience store
  • Children's menu

What to do

  • Shopping

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (7360 square feet)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers


  • 1 building/tower
  • Built in 2014
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Shopping mall on site


  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance


  • English
  • French
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 50-inch LED TV

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)

Food and drink

  • Microwave
  • Cookware, dishes, and utensils


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Madera - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for MXN 13.5 per night (rates may vary)
  • Breakfast costs between MXN 275 and MXN 275 per person (approximately)
  • Airport shuttle service is offered for an extra charge of MXN 1100 per vehicle (roundtrip)
  • Area shuttle service is offered for an extra charge


  • Service animals exempt from fees
  • Pet deposit: MXN 700 per week
  • Pets are allowed for an extra charge of MXN 1000 per pet, per stay


  • Self parking costs MXN 115 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.

Contactless check-out is available.


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Hotel Santa Fe Mexico City
Hilton Santa Fe Mexico City
Hilton Mexico City Santa Fe Hotel
Hilton Mexico City Santa Fe
Hilton Mexico City Santa Fe Hotel
Hilton Mexico City Santa Fe Mexico City
Hilton Mexico City Santa Fe Hotel Mexico City

Frequently asked questions

Does Hilton Mexico City Santa Fe offer free cancellation for a full refund?
Yes, Hilton Mexico City Santa Fe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hilton Mexico City Santa Fe?
As of 26 September 2022, prices found for a 1-night stay for 2 adults at Hilton Mexico City Santa Fe on 7 October 2022 start from NZ$235, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hilton Mexico City Santa Fe?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Hilton Mexico City Santa Fe?
Yes, there's an outdoor pool.
Are pets allowed at Hilton Mexico City Santa Fe?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 75 lbs per pet. There's a charge of MXN 1000 per pet, per stay, and there's also a deposit of MXN 700 per week. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hilton Mexico City Santa Fe?
Yes. Self parking costs MXN 115 per day. Electric vehicle charging is available.
Is airport shuttle service offered by Hilton Mexico City Santa Fe?
Yes, an airport shuttle is available. The charge is MXN 1100 per vehicle roundtrip.
What are the check-in and check-out times at Hilton Mexico City Santa Fe?
You can check in from 3:00 PM - 11:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Hilton Mexico City Santa Fe and nearby?
Hilton Mexico City Santa Fe has 3 bars and an outdoor pool, as well as a fitness center and a garden.
Are there restaurants at or near Hilton Mexico City Santa Fe?
Yes, Madera offers international cuisine and garden views. Nearby restaurants include Central Central (5-min walk), Cantinetta del Becco (5-min walk), and Debbie & Peponne (6-min walk).
What's the area around Hilton Mexico City Santa Fe like?
Hilton Mexico City Santa Fe is a short 2-minute walk from Samara Shops and 12 minutes' walk from Expo Santa Fe Mexico. Travelers give top marks for the hotel's prime location.

Overall score and ratings






Staff & service




Property conditions & facilities



6/10 Good

Eugenio, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

La Alberca está increíble. La zona está llena de lugares deliciosos para comer o tomar una copa. Lo que les hace falta es tener mejor control en el aseo de los cuartos y variedad en el menú del restaurante.
Hermes, 3-night romance trip
Verified Expedia guest review

2/10 Poor

Amazing this property have a Hilton franchise. Building and facilities looks amazing BUT staff members are terrible. First dat there were leaks of some liquids draining from the ceilings. They sent me maintenance people before changing me to another room. New room with a damaged air conditioning. Room service terrible. Orders incomplete all the time. Nothing compared to other mexican hotels.
Edgar, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Hotel is perfect for business traveler as myself. Having the SAMARA Shopping center connected to hotel was perfect - area offered great restaurants for business meetings such as Sal y Lena and Imperial. There also the highend grocery store was perfect to grab something lite to eat. Great location RL
Ricardo, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

beautiful hotel with nice views, clean, great staff and close to shopping mall definitely will come back .
Rafael, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Very good
David, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Employees excellent costumer service
Jose Alberto, 4-night family trip
Verified Expedia guest review

6/10 Good

Es increíble que no cuenten con suficientes camastros en la alberca y terraza para el número de huéspedes. La cafetera de la habitación no funcionaba y el control remoto de la TV tampoco.
Lincoln Alejandro, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Great stay!
Had a great stay with my kids. The only issue was the shower. It would go back and forth with the water temperature. Other than that a fabulous stay as always!
Juan, 6-night family trip
Verified Hotels.com guest review

8/10 Very good

It was a pretty standard Hilton experience. The pool was nice and the breakfast was good
Jordan Taylor, 2-night romance trip
Verified Expedia guest review