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Mai Charming Hotel & Spa

Central hotel with restaurant, connected to a shopping center, near Hoan Kiem Lake

  • Free WiFi

Image gallery

  • Executive Double Room, City View - Guest Room
  • Executive Double Room, City View - Guest Room
  • Executive Double Room, City View - Bathroom
  • Classic Double Room - Bathroom
  • Executive Double Room, City View - Guest Room
Executive Double Room, City View - Guest Room. Image 1 of 48.
1 / 48Executive Double Room, City View - Guest Room
8.2.Very good.
  • 3rd time for stay here, location is very good but breakfast need to improve.

    Dec 4, 2019

  • It's in good location around Old quarter but very small room without window. And mostly…

    Nov 29, 2019

See all 14 reviews
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 28 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Spa services
  • Business center
  • Airport shuttle

For families

  • Babysitting or childcare
  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries
  • Terrace

What’s around

  • In Hoan Kiem
  • Hoan Kiem Lake - 6 min walk
  • Thang Long Water Puppet Theatre - 7 min walk
  • Hanoi Old City Gate - 13 min walk
  • Hanoi Opera House - 17 min walk
  • Ho Chi Minh Mausoleum - 24 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Executive Double Room, City View
  • Deluxe Twin Room
  • Classic Double Room
  • Family Penthouse, 2 Queen Beds, City View

Location

  • In Hoan Kiem
  • Hoan Kiem Lake - 6 min walk
  • Thang Long Water Puppet Theatre - 7 min walk

What’s around

Landmarks

  • In Hoan Kiem
  • Hoan Kiem Lake - 6 min walk
  • Thang Long Water Puppet Theatre - 7 min walk
  • Hanoi Old City Gate - 13 min walk
  • Hanoi Opera House - 17 min walk
  • Ho Chi Minh Mausoleum - 24 min walk
  • St. Joseph's Cathedral - 4 min walk
  • Ngoc Son Temple - 9 min walk
  • Hoa Lo Prison Museum - 10 min walk
  • Dong Xuan Market - 13 min walk
  • Imperial Citadel of Thang Long - 18 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 23 min drive
  • Hanoi Railway Station - 15 min walk
  • Hanoi Long Bien Station - 16 min walk
  • Hanoi Giap Bat Station - 7 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 28 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting/childcare

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant

Things to do

  • Spa services on site
  • Spa treatment room(s)

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2013
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
  • Television in common areas

Accessibility

  • Wheelchair-accessible path of travel

Languages Spoken

  • Chinese
  • English
  • French
  • Vietnamese

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 23-inch LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials, body treatments, and manicures and pedicures.

Dining

Mai Charming - This restaurant specializes in local cuisine and serves breakfast only.

Small print

Also known as

  • Mai Charming
  • Mai Charming Hotel & Spa Hanoi
  • Mai Charming Hotel & Spa Hotel Hanoi
  • Mai Charming Boutique
  • Mai Charming Boutique Hanoi
  • Mai Charming Boutique Hotel
  • Mai Charming Boutique Hotel Hanoi
  • Mai Charming Hotel Hanoi
  • Mai Charming Hotel
  • Mai Charming Hanoi
  • Mai Charming Hotel & Spa Hotel

Optional extras

Airport shuttle service is offered for an extra charge of USD 18 per vehicle (one way)

Policies

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Mai Charming Hotel & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Sorry, there's no onsite parking at Mai Charming Hotel & Spa.
  • Sorry, pets and service animals aren't allowed.
  • You can check in starting at 2 PM. Check-out time is noon.
  • Yes, Mai Charming offers local cuisine. Nearby restaurants include Nuoc Mia Hang Dieu (3-min walk), Banh Mi Bami Hipp (3-min walk), and Bún Bò Nam Bộ (4-min walk).
  • Yes, an airport shuttle is available. The charge is USD 18 per vehicle one way.
  • Mai Charming Hotel & Spa has spa services.
8.2.Very good.
  • 8.0.Very good

    This Hotel is very Central in Hoan Kiem area, with a Nice Dialy Breadfast at Level-7 which can view outside scenery!!

    ONG, 1 night trip, Oct 8, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Mai Charming Stay

    Staff were friendly and helpful , attentive to my needs. Two thumbs up!

    Steven, 8 night trip, Oct 18, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    Bel hôtel bien placé dans Hanoi et le vieux quartier. Personnel accueillant et très sympatique. Proche de tous les must see de la ville et des vins restaurants. Cependant, notre chambre était sans fenêtre, et elle était extrêmement humide et toute petite. Je vous recommande de payer un extra pour une meilleure chambre. Catherine, de l'agence de voyage de l'hôtel est très bien ainsi qu'il y a un spa.

    3 night trip, Apr 2, 2019

    Verified Expedia guest review

  • 6.0.Good

    잠만 자는거면 좋을듯

    직원분은 굉장히 친절해요 아쉬운점은 방이 좁고 창문이 없어서 답답했어요.

    SEUNG HUN, 1 night trip, Mar 24, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    서비스 굿,온수 잘나옴^^ 그러나 모기가 있고 방음,약간 퀴퀴한 냄새는 아쉬움 하지만 전체적으로 가성비를 따져봤을때 평균 이상임.

    3 night trip, Mar 2, 2019

    Verified Expedia guest review

  • 4.0.Fair

    立地がホアンキエム湖から近くて良いため、利用しました。 朝食は利用しなかったのですが、部屋の設備も良かったと思います。 以下、問題点です。 ・冬の利用だったのですが、エアコンに暖房機能がなかったため、星-1としました。 ・予約していたのにも関わらず、当日部屋がいっぱいで姉妹ホテルに案内されたため、星-1にしました。 ・代わりに案内された姉妹ホテルのグレードが明らかに下で、部屋の設備、朝食、アメニティーの品質がイマイチだったため、星-1にしました。 総合で考えると星2つの評価です。 予約したにも関わらず品質の下がる姉妹ホテルに案内するのは詐欺みたいなものだと思いますので、改善してほしいと思います。

    ゆう, 3 night trip, Dec 30, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    有り難うございました

    11日間の旅のアレンジをMr.マイクにして頂き、一人では訪ねる事が困難な土地にも対応して頂きましたので目的地は全部回れ、前回同様に他ホテルのスタッフの皆さんにも感謝しております。思い出に残る良い旅をさせて頂きました。

    NOBU, 1 night trip, Sep 20, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    1 night trip, Oct 11, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    3 night trip, Apr 11, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    suyoung, 2 night family trip, Apr 6, 2019

    Verified Hotels.com guest review

See all 14 reviews