U Stay Hotel Mangga Besar

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Overview of U Stay Hotel Mangga Besar

U Stay Hotel Mangga Besar

3.0 star property
3-star hotel in Old Jakarta with spa and restaurant

6.6/10 Good

27 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
  • Spa
Jl. Kartini Raya 64 No. 2 - Sawah Besar, Jakarta, 10750
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant
  • Full-service spa
  • 24-hour room service
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Free self parking

Choose dates to view prices

About this area

What's nearby

  • In Old Jakarta
  • Grand Indonesia - 25 min drive
  • Pantai Pasir Putih PIK 2 - 49 min drive
  • Taman Mini Indonesia Indah - 49 min drive

Getting around

  • Soekarno-Hatta Intl. Airport (CGK) - 44 min drive
  • Halim Perdanakusuma Intl. Airport (HLP) - 44 min drive
  • Jakarta Rajawali Station - 9 min walk
  • Jakarta Mangga Besar Station - 11 min walk
  • Jakarta Jayakarta Station - 20 min walk

About this property

U Stay Hotel Mangga Besar

3-star hotel in the heart of Old Jakarta
You can look forward to dry cleaning/laundry services, a business center, and a full-service spa at U Stay Hotel Mangga Besar. Treat yourself to a massage or other spa services. The onsite restaurant, Orange, features Indonesian cuisine. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Express check-in, a porter/bellhop, and concierge services
  • A 24-hour front desk, multilingual staff, and a front desk safe
  • Guest reviews speak well of the location
Room features
All guestrooms at U Stay Hotel Mangga Besar include thoughtful touches such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and safes. Guests reviews say good things about the spacious rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers
  • 20-inch flat-screen TVs with cable channels
  • Daily housekeeping and phones


English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
At check-in, guests must provide a record of full COVID-19 vaccination
This information is provided by our partners.

At a glance

Hotel size

  • 153 rooms
  • Arranged over 7 floors


  • Check-in time from 2 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Onsite parking limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • 24-hour room service

What to do

  • Beach nearby

Working away

  • Business center
  • Meeting room


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop


  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Television in common areas
  • Full-service spa


  • English
  • Indonesian

Room amenities

Be entertained

  • 20-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.


Orange - This restaurant specializes in Indonesian cuisine and serves breakfast, lunch, and dinner. Open 24 hours.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment and periodic temperature checks are conducted on staff.

At check-in, guests must provide a record of full COVID-19 vaccination.


This property does not have elevators.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Serela Jakarta
Serela Kartini
Serela Kartini Hotel
Serela Kartini Hotel Jakarta
Serela Kartini Jakarta
BIG Hotel Jakarta
BIG Jakarta
BIG Hotel
U Stay Mangga Besar Jakarta
U Stay Hotel Mangga Besar Hotel
U Stay Hotel Mangga Besar Jakarta
U Stay Hotel Mangga Besar Hotel Jakarta

Frequently asked questions

Does U Stay Hotel Mangga Besar offer free cancellation for a full refund?
Yes, U Stay Hotel Mangga Besar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at U Stay Hotel Mangga Besar?
As of 28 September 2022, prices found for a 1-night stay for 2 adults at U Stay Hotel Mangga Besar on 6 October 2022 start from NZ$34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at U Stay Hotel Mangga Besar?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at U Stay Hotel Mangga Besar?
Sorry, pets aren't allowed.
Is parking offered on site at U Stay Hotel Mangga Besar?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at U Stay Hotel Mangga Besar?
You can check in from 2 PM - midnight. Check-out time is noon. Express check-in is available.
What is there to do at U Stay Hotel Mangga Besar and nearby?
U Stay Hotel Mangga Besar has a spa.
Are there restaurants at or near U Stay Hotel Mangga Besar?
Yes, Orange offers Indonesian cuisine. Nearby restaurants include Restaurant​ Hao Xiang (13-min walk) and Putien (2.2 mi).
What's the area around U Stay Hotel Mangga Besar like?
U Stay Hotel Mangga Besar is a short 9-minute walk from Jakarta Rajawali Station and 13 minutes' walk from Pasar Baru. Travelers say this hotel is in a good location.

Overall score and ratings






Staff & service




Property conditions & facilities

6/10 Good

It’s old and dilapidated. There’s an unpleasant musty smell in the room which smells like a combination of cigarettes and body odour. Ants in the bathroom. It is what it is. TV and AC works just fine. Here only for the night to be nearby the Jakarta Expo venue. No windows in the room too.
S., 1-night trip
Verified Expedia guest review

4/10 Fair

BIG Hotel nothing to shout about!
Toiletries insufficient although we paid extra for additional person. Shower area choked & not very clean. Lights not replaced in toilet making it dim.
Karunanithi, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Good value for money
Good value for money. Room is spacious but the room I stayed had no windows!. Breakfast is ok. They have changed the Wifi password on the second day and never informed me :-( The door card was not working repeatedly, I had to go down to the reception to get it activated twice. The location is good for local food. There is one Sederhana Padang Food restaurant nearby.
Salahuddin, 3-night business trip
Verified Hotels.com guest review

2/10 Poor

Old and dirty
Room furniture is kinda old with smell. The bed sheet and blanket have stains on it. Room is humid, therefore you can smell it. No toilet paper provided. Room door stucks halfway when you open it and need to push really hard, scratching the floor. Carpet is dirty and smelly. Overall, suck!
budi, 1-night trip
Verified Expedia guest review

6/10 Good

Not up to mark
Stayed 3 nights. Restaurant not up to mark and Breakfast buffet was unimpressive with no variety. We had a CONFIRMED 2 hour delayed Check out on Friday 30th March but we were Forced to vacate by 12pm. and had to spend 6 hours in airport. Overall an unpleasant experience and would not recommend.
Daniel, 3-night trip
Verified Expedia guest review

8/10 Very good

Affordable Nice place near JIEXPO
I had checked in late at 12.30am due to a delayed flight and only emailed about my delayed flight late. But no hassle when I checked in. Hotel was nicer than expected. staff was really friendly and helpful. The hotel could improve certain aspects, I could have been unlucky: Found a dead fly packed in with the toothbrushes, foot of the bed has some black ink stains (signs of trying to attempts to remove it & the bed creaks when I got on it n also if I move it in a certain way (wood didn't feel solid)) But I would definitely go back there again.
Shawn, 2-night trip
Verified Expedia guest review

8/10 Very good

Good low budget hotel
Hotel tried and needs refurbishment. Clean as possible. Good location, cheap nights sleep. Good for low budget,
David, 2-night trip
Verified Hotels.com guest review

6/10 Good

Hotel is not comfortable.
Last week I stay for one day only. Air conditioning wasn’t cool, no tissue paper, when I move the bed lil bit, a lot of used stuff (tissue, etc) underneath.
danny, 1-night trip
Verified Expedia guest review

6/10 Good

In the city.
The room rate is cheap and the location is in the city, near by Mangga Besar.
Irawan, 1-night trip
Verified Orbitz guest review

6/10 Good

Good value for money
A simle budget hotel at a good location..
Verified Hotels.com guest review