Servatur Casablanca Suites & Spa - Adults Only

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Outdoor pool
Outdoor pool
Outdoor pool
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Overview of Servatur Casablanca Suites & Spa - Adults Only

Servatur Casablanca Suites & Spa - Adults Only

4.0 star property
Adults-only hotel with spa, near Puerto Rico Beach

8.8/10 Fabulous

199 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Kitchenette
Map
Avenida de gran Canaria 24, Puerto Rico, Mogan, Gran Canaria, 35130
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Spa tub
  • Pool bar
For families
  • Sofa bed
  • Kitchenette
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • Amadores Beach - 32 min walk
  • Puerto Rico Beach - 3 min drive
  • Playa del Cura - 10 min drive
  • Lago Taurito Water Park - 14 min drive
  • Playa de Mogan - 15 min drive
  • Mogan Port - 13 min drive
  • Maspalomas Dunes - 23 min drive
  • Yumbo Shopping Center - 25 min drive

Getting around

  • Gran Canaria Airport (LPA) - 49 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Bubbles - 2 min walk
  • Portoro steak house - 3 min walk
  • Dicey Rilleys - 4 min walk
  • VIP Pizza - 4 min walk
  • Taste of India - 4 min walk

About this property

Servatur Casablanca Suites & Spa - Adults Only

4-star eco-friendly hotel
Take advantage of a roundtrip airport shuttle, a poolside bar, and a grocery/convenience store at Servatur Casablanca Suites & Spa - Adults Only. Indulge in a body wrap, a body treatment, and a facial at the onsite spa. Be sure to enjoy a meal at The Club Restaurant & Bar, the onsite restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a rooftop terrace and a library.
Other perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), a 24-hour front desk, and tour/ticket assistance
  • A reception hall, an elevator, and a front desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 97 rooms boast comforts such as premium bedding and furnished balconies, in addition to thoughtful touches like air conditioning and bathrobes.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, kitchenettes, and refrigerators

Languages

English, French, German, Norwegian, Spanish, Swedish

Cleaning and safety practices

Social distancing

Protective shields in place at main contact areas

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 97 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests booked in half board rates on December 24 will receive the Christmas Gala Dinner, included in the room rate. Guests booked in half board rates on December 31 will receive the New Year's Eve Gala Dinner, included in the room rate. For all other bookings, access to each gala dinner is optional and a fee is charged at the property for guests who wish to attend.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Grocery/convenience store

What to do

  • Beach nearby
  • Golfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Stair-free path to entrance

Languages

  • English
  • French
  • German
  • Norwegian
  • Spanish
  • Swedish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Single sofa bed
  • Premium bedding

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchenette
  • Stovetop
  • Toaster
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Dining

The Club Restaurant & Bar - This restaurant serves breakfast and dinner.
The Club Pool Bar - This poolside bar serves light fare only. Open daily.
The Club Rooftop Chill Ou - Onsite cocktail bar. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Breakage deposit: EUR 150 per stay

Optional extras

  • Breakfast costs between EUR 8 and EUR 12 per person (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 55 per vehicle (roundtrip, maximum occupancy 2)

Renovations and closures

The following facilities or services will be unavailable from September 1 2022 to September 1 2022 (dates subject to change):
  • Fitness facilities

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that guest safety measures are currently in place.

A shield is in place between staff and guests in main contact areas and guests are provided with hand sanitizer.

Policies

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Servatur Casablanca Suites &
Servatur Casablanca Hotel
Servatur Casablanca Hotel Mogan
Servatur Casablanca Mogan
Servatur Casablanca Hotel Puerto Rico, Gran Canaria
Servatur Casablanca Adults Only
Servatur Casablanca Suites & Spa - Adults Only Hotel
Servatur Casablanca Suites & Spa - Adults Only Mogan
Servatur Casablanca Suites & Spa - Adults Only Hotel Mogan
Servatur Casablanca
Servatur Casablanca Suites &
Servatur Casablanca Suites & Spa - Adults Only Hotel
Servatur Casablanca Suites & Spa - Adults Only Mogan
Servatur Casablanca Suites & Spa - Adults Only Hotel Mogan

Frequently asked questions

Does Servatur Casablanca Suites & Spa - Adults Only offer free cancellation for a full refund?
Yes, Servatur Casablanca Suites & Spa - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Servatur Casablanca Suites & Spa - Adults Only?
As of 6 October 2022, prices found for a 1-night stay for 2 adults at Servatur Casablanca Suites & Spa - Adults Only on 11 October 2022 start from NZ$190, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Servatur Casablanca Suites & Spa - Adults Only?
This property confirms that guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Servatur Casablanca Suites & Spa - Adults Only?
Yes, there's an outdoor pool.
Are pets allowed at Servatur Casablanca Suites & Spa - Adults Only?
Sorry, pets aren't allowed.
Is parking offered on site at Servatur Casablanca Suites & Spa - Adults Only?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Servatur Casablanca Suites & Spa - Adults Only?
Yes, an airport shuttle is available. The charge is EUR 55 per vehicle roundtrip.
What are the check-in and check-out times at Servatur Casablanca Suites & Spa - Adults Only?
You can check in from 3:00 PM - anytime. Check-out time is noon.
What is there to do at Servatur Casablanca Suites & Spa - Adults Only and nearby?
Servatur Casablanca Suites & Spa - Adults Only has a spa and an outdoor pool, as well as a 24-hour fitness center.
Are there restaurants at or near Servatur Casablanca Suites & Spa - Adults Only?
Yes, The Club Restaurant & Bar offers poolside dining. Nearby restaurants include Portoro steak house (3-min walk), Dicey Rilleys (4-min walk), and VIP Pizza (4-min walk).
Does Servatur Casablanca Suites & Spa - Adults Only have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and a microwave.
Does Servatur Casablanca Suites & Spa - Adults Only have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Servatur Casablanca Suites & Spa - Adults Only like?
Servatur Casablanca Suites & Spa - Adults Only is a short 14-minute walk from Puerto Rico Beach and 3 minutes' walk from Puerto Rico Shopping Center.

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

8.9/10

Staff & service

8.9/10

Amenities

8.7/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Very good

Very good
Lovely hotel nice pool,spa and snack bar for lunch. Air con in each room. Overall very nice
Kieran, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Sabrina, 6-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Niall, 7-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Very clean,the roof top was really good place to relax ! Breakfast was good to.
3-night business trip
Verified Ebookers guest review

6/10 Good

Ok stay. Would not recommend at the price.
Overall good stay except for the really bad shower area in the bathroom, not just the dirty looking floor but the shower head itself is extremely old and does not function properly. This was on room 307 which was offered to us as an upgrade mentioning the room we booked was not available due to hotel being fully booked.
Vipin Kumar, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Nice place
Nice hotel, friendly staff, beautiful town. AC could do with an upgrade but that is a minor thing. Rooms new and balconies big
Sam, 11-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

7-night trip
Verified Expedia guest review

8/10 Very good

Jennifer, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel was spotless and all staff from cleaners right up to management were all very friendly and helpful. The air conditioning was absolutely amazing staying at other hotels in the area with only a fan to cool down this was outstanding. Used the rooftop terrace every day to sunbathe this was always spotless and sun beds all tidy and in good condition
11-night romance trip
Verified Ebookers guest review

8/10 Very good

The hotel was gorgeous, clean and exactly like the photos. Not a huge fan of saltwater pools. Super salty. The food in the hotel was shocking. The breakfast was fine but we got room service one night and it was horrendous. How can you get chips so wrong. They were black. Overall i would absolutely stay again but only as a b&b guest.
14-night romance trip
Verified Expedia guest review