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All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Hotel Playa Encantada, Playa del Carmen, Mexico

2.5-star2.5 stars
Great for families

Good to know

  • Children's pool
  • Beach nearby
  • Free WiFi
  • Separate bedroom
Calle 12 bis Nte, Playa del Carmen, QROO, 77710, Mexico

Beaux Arts hotel with outdoor pool, near Quinta Avenida
  • Free WiFi
  • Great for families

    Good to know

    • Children's pool
    • Beach nearby
    • Free WiFi
    • Separate bedroom
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Value
Best value for money
Cleanliness
Clean
Comfort
Very comfortable
Breakfast
Breakfast can be improved

Hotel Playa Encantada, Playa del Carmen, Mexico

from NZ$46
  • Junior Suite
  • Standard Room
  • Deluxe Apartment, Multiple Beds
  • Deluxe Apartment, 1 King Bed with Sofa bed

What’s around Hotel Playa Encantada, Playa del Carmen, Mexico

Landmarks

  • In Downtown
  • Quinta Avenida - 5 min walk
  • Playa del Carmen Main Beach - 8 min walk
  • Mamitas Beach Club - 11 min walk
  • Playa del Carmen Maritime Terminal - 15 min walk
  • Grand Coral Golf Riviera Maya - 3.4 mi / 5.4 km
  • El Camaleon Mayakoba Golf Course - 5.7 mi / 9.1 km
  • Xplor Theme Park - 6.1 mi / 9.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

At a glance

Key facts

Hotel size

  • This hotel has 32 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-9:00 PM
  • Check-out time is noon
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Payment types at the property

  • Cash

Other information

  • No alcohol served onsite
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Coffee/tea in a common area
  • Microwave in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • Pool sun loungers
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 2
  • Year Built - 2008
  • Elevator
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Handrails in hallways
  • Handrails in stairways
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Japanese
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer (on request)
Be entertained
  • 32-inch LED TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • In-room safe

Hotel Playa Encantada, Playa del Carmen, Mexico’s small print

Also known as

  • Encantada Hotel Playa
  • Hotel Playa Encantada Playa del Carmen
  • Hotel Playa Encantada Hotel Playa del Carmen
  • Playa Encantada
  • Hotel Playa Encantada Hotel
  • Hotel Playa Encantada Playa del Carmen
  • Hotel Playa Encantada Hotel Playa del Carmen
  • Playa Encantada
  • Playa Encantada Riviera Maya/Playa Del Carmen, Mexico
  • Playa Encantada Hotel Playa del Carmen
  • Playa Encantada Hotel
  • Playa Encantada Playa del Carmen
  • Encantada Del Carmen
  • Hotel Playa Encantada Hotel

Policies

Only registered guests are allowed in the guestrooms.

  • Pool access available from 8:00 AM to 10:00 PM.
  • Guests can rest easy knowing there's a smoke detector on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Optional extras

    Early check-in can be arranged for an extra charge (subject to availability, amount varies)

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Hotel Playa Encantada, Playa del Carmen, Mexico

    • Is there a pool at Hotel Playa Encantada?
      Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 10:00 PM.
    • Are pets allowed at Hotel Playa Encantada?
      Sorry, pets aren't allowed, but service animals are welcome.
    • What are the check-in and check-out times at Hotel Playa Encantada?
      You can check in from 3:00 PM to 9:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
    • What is there to do near Hotel Playa Encantada?
      Recommended spots to visit include Quinta Avenida (5-min walk) and Playa del Carmen Main Beach (8-min walk), along with Mamitas Beach Club (11-min walk) and Playa del Carmen Maritime Terminal (15-min walk).

    Hotel Playa Encantada, Playa del Carmen, Mexico

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