Crowne Plaza Kunming City Centre, an IHG Hotel

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Overview of Crowne Plaza Kunming City Centre, an IHG Hotel

Crowne Plaza Kunming City Centre, an IHG Hotel

4.5 star property
Luxury hotel with 3 restaurants, near East Pagoda

8.4/10 Very good

168 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
  • Bathtub
Map
399 Qingnian Road, Wuhua District, Kunming, Yunnan, 650011
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center
  • Business center
  • Airport shuttle
  • Limo/town car service
  • Terrace
For families
  • Rollaway/extra beds
  • Private bathroom
  • Separate bathtub and shower
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Kunming City Centre
  • Green Lake Park - 7 min drive
  • Kunming University of Science and Technology - 17 min drive

Getting around

  • Kunming (KMG-Changshui Intl.) - 18 min drive
  • North Railway Station - 9 min drive
  • Airport shuttle (surcharge)

About this property

Crowne Plaza Kunming City Centre, an IHG Hotel

Crowne Plaza Kunming City Centre, an IHG Hotel offers an airport shuttle (available 24 hours) for CNY 550 per vehicle roundtrip. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Camellia Restaurant, one of 3 restaurants, which serves Chinese cuisine and is open for lunch and dinner. This luxurious hotel also features a bar/lounge, a fitness center, and a terrace. The helpful staff and location get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 48 hours prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 297 rooms
  • Arranged over 20 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 16
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a negative PCR COVID-19 test result

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • At check-in, guests must provide a negative PCR COVID-19 test result
  • Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 48 hours prior to check-in
  • Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service

Taking the kids

  • Grocery/convenience store

Working away

  • Business center
  • Meeting room
  • Conference center (396 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • Shopping mall on site

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-width doorways

Languages spoken

  • Chinese (Mandarin)
  • English
  • Thai

Room amenities

Be entertained

  • 39-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Camellia Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Wildfire Restaurant - This restaurant specializes in international cuisine and serves dinner only.
Atrium Cafe - This restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 158 for adults and CNY 79 for children (approximately)
  • Airport shuttle service is offered for an extra charge of CNY 550 per vehicle (roundtrip, Maximum occupancy 4)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for CNY 350.0 per night
  • Airport shuttle service for children up to age 8 costs CNY 0 (roundtrip)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

At check-in, guests must provide a negative PCR COVID-19 test result.

The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 48 hours prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Crowne Plaza Hotel KUNMING CITY CENTRE
Crowne Plaza KUNMING CITY CENTRE
Crowne Plaza Kunming City Centre Hotel
Bank Hotel Kunming
Crowne Plaza Kunming City Centre Hotel Kunming
Crowne Plaza Kunming City Centre
Crowne Plaza Kunming City Centre, an IHG Hotel Hotel
Crowne Plaza Kunming City Centre, an IHG Hotel Kunming
Crowne Plaza Kunming City Centre, an IHG Hotel Hotel Kunming

Frequently asked questions

Overall score and ratings

8.4

Very good

8.5/10

Cleanliness

8.3/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8/10 Very good

Front desk service is helpful though it took some time to locate my reservation.Success on linking my separated two bookings is great. Sorry for myself that didn't have time to experience Club treats. Maybe the next time will try. Breakfast is a little too simple compared to other branches. Maybe it's because of the outbreak. Could understand that.
1-night trip
Verified Hotels.com guest review

6/10 Good

Generally comfort.
Front desk service is helpful though it took some time to locate my reservation.Success on linking my separated two bookings is great. Sorry for myself that didn't have time to experience Club treats. Maybe the next time will try. Breakfast is a little too simple compared to other branches. Maybe it's because of the outbreak. Could understand that.
JOE, 1-night trip
Verified Hotels.com guest review

6/10 Good

Family trip to Kunming
Pretty good location and walking distance to stores and shopping streets. Service is great, but rooms dated and restaurant cleanliness could use improvement. Some rooms also had smoke smell, so had to switch rooms.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

TANG, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Comfort Hotel
Crown Plaza hotel is my first choice hotel.
1-night family trip
Verified Hotels.com guest review

6/10 Good

not happy
the hotel have a swimming pool but it was closed during our stay, they din't mention it in hotels.com. housekeeping was not good, poor towels. not clean like a real crowne plaza.
abu sayem md jannatun, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Expedia guest review

10/10 Exceptional

good location, service, and very clean and neat
Jamie, 1-night trip with friends
Verified Expedia guest review