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Ace Hotel Downtown Los Angeles

Photo gallery for Ace Hotel Downtown Los Angeles

Reception
Outdoor pool
Outdoor pool
Deluxe Loft, 1 King Bed (Loft) | Living area | Flat-screen TV, iPod docking station
Premium bedding, in-room safe, desk, blackout curtains

Overview of Ace Hotel Downtown Los Angeles

Ace Hotel Downtown Los Angeles

4.0 star property
4-star hotel with outdoor pool, near Crypto.com Arena

8.2/10 Very good

1,001 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is NZ$346
Price available on 18/12/2022
Map
929 South Broadway, Los Angeles, CA, 90015
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Self parking
  • Pool bar
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Front desk safe
For families
  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Downtown Los Angeles
  • Crypto.com Arena - 14 min walk
  • Los Angeles Convention Center - 17 min walk
  • University of Southern California - 44 min walk
  • L.A. Live - 4 min drive
  • Walt Disney Concert Hall - 2 min drive
  • Echo Park - 12 min drive
  • Dodger Stadium - 17 min drive
  • Los Angeles Memorial Coliseum - 13 min drive
  • Melrose Avenue - 16 min drive
  • Commerce Casino - 10 min drive

Getting around

  • Hawthorne, CA (HHR-Hawthorne Municipal) - 25 min drive
  • Long Beach, CA (LGB-Long Beach Municipal) - 27 min drive
  • Burbank, CA (BUR-Hollywood Burbank) - 33 min drive
  • Los Angeles Intl. (LAX) - 34 min drive
  • Los Angeles Cal State Station - 8 min drive
  • Glendale Transportation Center - 10 min drive
  • Los Angeles Union Station - 10 min drive
  • Pershing Square Station - 12 min walk
  • 7th Street - Metro Center Station - 13 min walk
  • Pico Station - 15 min walk

Restaurants

  • Broadway Bar - 2 min walk
  • Wood Spoon - 2 min walk
  • The Stocking Frame - 3 min walk
  • Birdies Donuts and Chicken - 3 min walk
  • Verve Coffee - 4 min walk

About this property

Ace Hotel Downtown Los Angeles

Ace Hotel Downtown Los Angeles features a rooftop terrace and puts you within a 15-minute walk of Crypto.com Arena. Guests can take a dip in the outdoor pool or grab a bite to eat at Best Girl - Opens July, which serves breakfast, lunch and dinner. This upmarket hotel also features a poolside bar, a fitness centre and a snack bar/deli. The helpful staff and bar get good marks from fellow travellers. The property is only a short walk to public transportation: Pershing Square Station is 12 minutes and 7th Street - Metro Center Station is 13 minutes.

Languages

Chinese (Mandarin), English, Korean, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 7 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 182 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • An adult aged 18 or older must assume all liability for the booking
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • Guests providing vaccine records must have received complete COVID-19 vaccination at least 7 days prior to check-in

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 9 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only, 1 per room, up to 50 lbs)*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Covered on-site self-parking (USD 35.00 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1927
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness centre
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Korean
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle
  • Dressing gowns

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Best Girl - Opens July – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required.
Upstairs – Overlooking the pool, this restaurant serves brunch, dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Lovage Coffee Bar – On-site café. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Destination fee: USD 34.70 per accommodation, per night. This fee does not apply to children under 1 year of age.

Optional extras

  • Breakfast costs between USD 5 and USD 50 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per stay

Parking

  • Covered self-parking costs USD 35.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide a record of full COVID-19 vaccination.

Guests providing vaccine records must have received complete COVID-19 vaccination at least 7 days prior to check-in.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Ace Downtown Los Angeles
Ace Los Angeles Los Angeles
Ace Hotel Downtown Los Angeles
Ace Hotel Los Angeles Downtown
Ace Hotel Downtown Los Angeles Hotel
Ace Hotel Downtown Los Angeles Los Angeles
Ace Hotel Downtown Los Angeles Hotel Los Angeles

Frequently asked questions

Does Ace Hotel Downtown Los Angeles offer free cancellation for a full refund?
Yes, Ace Hotel Downtown Los Angeles does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Ace Hotel Downtown Los Angeles?
As of 9 December 2022, prices found for a 1-night stay for 2 adults at Ace Hotel Downtown Los Angeles on 18 December 2022 start from NZ$346, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Ace Hotel Downtown Los Angeles?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Ace Hotel Downtown Los Angeles?
Yes, there's an outdoor pool.
Are pets allowed at Ace Hotel Downtown Los Angeles?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 50 lbs per pet. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Ace Hotel Downtown Los Angeles?
Yes. Self-parking costs USD 35.00 per day.
What are the check-in and check-out times at Ace Hotel Downtown Los Angeles?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an on-site casino at Ace Hotel Downtown Los Angeles?
No, this hotel doesn't have a casino, but Commerce Casino (10-min drive) and The Bicycle Casino (12-min drive) are both nearby.
What is there to do at Ace Hotel Downtown Los Angeles and nearby?
Ace Hotel Downtown Los Angeles has an outdoor pool and a fitness centre.
Are there restaurants at or near Ace Hotel Downtown Los Angeles?
Yes, Best Girl - Opens July offers pool views. Nearby restaurants include The Stocking Frame (3-min walk), Birdies Donuts and Chicken (3-min walk) and Verve Coffee (4-min walk).
What's the area around Ace Hotel Downtown Los Angeles like?
Ace Hotel Downtown Los Angeles is in Downtown Los Angeles, a short 14-minute walk from Crypto.com Arena and 17 minutes' walk from Los Angeles Convention Center. Travellers say that this hotel is in a good location.

Overall score and ratings

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.9/10

Amenities

8.2/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

Johnathan, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Aymeric, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Karen, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

robert, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Not What I Expected, But In A Good Way :)
The unassuming downtown entrance was nice, staff was excellent and overall had a great stay! Utilized the rooftop bar, the coffeehouse in the lobby and both the check-in and check-out staff, as well as valet were all fantastic. For the chaos of the downtown area, this was a peaceful little strip that felt "safe" and was near everything we needed it to be.
Kerri, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Awesome hotel
noa, 3-night business trip
Verified Hotels.com guest review

6/10 Good

Hotel is great - Loam is NOT
Hotel is great! The new restaurant is abysmal -- like, burns-your-toast-and-doesn't-put-anything-on-it-and-acts-annoyed-when-you-request-butter levels of abysmal.
3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very cool spot near nice restaurants and bars. Great roof top!
Alfredo, 1-night trip
Verified Hotels.com guest review

2/10 Poor

If you actually want to sleep, avoid this hotel!
First, a few good things -- bed was comfortable, room had plenty of room to spread our things out, and roof-top bar was lovely (during the day, at least). However, we CANNOT recommend staying here under any circumstance. This area of town is a bit sketchy, so we felt uncomfortable walking around at night, it was further away from the metro than we realized, and it was so loud on Friday and Saturday nights that we were unable to sleep. The rooftop bar hosts a DJ and packed party on weekend evenings until 2am, and our room was right below the bar. We thought we could get some sleep then, but WRONG -- that's when the roof pool party at the apartment complex across the street really kicked up. Loud music kept us awake until at least 5am. We lost most of our Saturday in Los Angeles because we had to sleep in to get even a little rest. Windows are old and uninsulated, so did nothing to block the noise coming in. If you must stay here, make sure to request a room that does not face Broadway. This was a huge mistake staying here, and we'll never do it again. Really, it ruined our weekend in LA. Oh, and the bathroom grout and caulk had mildew, and the room carpet was dirty.
Thomas, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

roderick P, 2-night trip
Verified Hotels.com guest review