Powderhorn Chateau

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Overview of Powderhorn Chateau

Powderhorn Chateau

4.0 star property
4-star hotel with 2 restaurants, near Mountain Bike Station

9.2/10 Superb

244 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
The price is NZ$277
Price available on 14/09/2022
Map
194 Mangawhero Terrace, Ohakune, 4660
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Ski storage
  • Room service
  • Business center
  • Area shuttle
  • Terrace
  • Air conditioning
  • Front desk safe
  • Self-serve laundry
For families
  • Rollaway/extra beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Whanganui (WAG) - 83 min drive
  • Area shuttle (surcharge)

About this property

Powderhorn Chateau

Powderhorn Chateau is a great choice for a stay in Ohakune. Guests can take a dip in the indoor pool or grab a bite to eat at Powderkeg, which is one of 2 restaurants and serves lunch and dinner. Other highlights at this upscale hotel include a bar/lounge and a terrace. Fellow travelers say good things about the pool and helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 32 rooms

Arriving/Leaving

  • Check-in time from 2 PM - 9:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 9:00 PM
  • There is no front desk at this property
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast each morning (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children's menu

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Skiing nearby

Working away

  • Business center
  • Meeting rooms

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Ski storage

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Terrace
  • An indoor pool

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Grab bar near toilet

Languages

  • English

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually decorated

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Powderkeg - This restaurant serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Matterhorn - Onsite restaurant. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: NZD 215 per stay

Optional extras

  • Breakfast costs between NZD 11 and NZD 26 per person (approximately)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for NZD 30 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Powderhorn Chateau
Powderhorn Chateau Hotel
Powderhorn Chateau Hotel Ohakune
Powderhorn Chateau Ohakune
Powderhorn Chateau Mount Ruapehu Hotel Ohakune
Powderhorn Chateau Mount Ruapehu Ohakune
Powderhorn Chateau Mount Ruapehu Ohakune
Powderhorn Chateau Hotel
Powderhorn Chateau Ohakune
Powderhorn Chateau Hotel Ohakune

Frequently asked questions

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

9.1/10

Amenities

8.9/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Exceptional

Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic time, loved the room, restaurant and pool thank you
Cathi, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Indoor heated pool was a nice touch and convenient to have restaurant on site.
Jo-Ann, 1-night romance trip
Verified Expedia guest review

6/10 Good

Breakfast buffet not available and very poor menu options. Things have gone backwards and covid is no excuse
Andrew, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Absolutely love this place! This is our favourite accommodation in Ohakune. The rooms are spacious, the pool is lovely after a day on the slopes, the restaurant so easy! The ski and board shop for repairs , tuning etc on the premises so handy too. Only negative is - in this time of compulsory mask wearing, the receptionist didn’t wear one at all in the 3 days we were there . She was in close contact with every guest that arrived on her shifts and the distancing at times was less than 1/2 a metre, It made me feel uneasy even though everyone else is sanitising and mask wearing I would’ve thought the front of house should set an example.
Clare, 2-night romance trip
Verified Wotif guest review

10/10 Exceptional

Bequtiful property. Little things made it very special. Loved the pool and overall feel of the place
2-night romance trip
Verified Expedia guest review

8/10 Very good

Beautiful spacious room, lovely pool and great restaurant and pub! Everything you need under the same roof! They even had ski hire right next door where we brought our lift pass package.
2-night family trip
Verified Expedia guest review

8/10 Very good

It was awesome except a bit noisy
2-night family trip
Verified Wotif guest review

10/10 Exceptional

Great Huge old Building in super good condition. Has an indoor underground pool that is heated to about 39 degrees and you can order drinks in the pool while soaking after a long day !! classic like being in the 70s , had a blast Pool towels all provided. so much fun.
4-night family trip
Verified Wotif guest review

4/10 Fair

Family with toddler please beware
Upon checking in the ready room was different than one we requested. We requested for queen and sofa bed but was provided with queen and single. But that’s all fine as the receptionist made it work switching to another room. As a result checking in was taking a bit of time to our liking. However, the main reason we were willing to paid $300 a night was it’s advertised to have an indoor pool. They do have an indoor pool but what they forgot to mention was children under 5yo are not allowed in the pool. Hence this ruined our holiday as my youngest kid (4yo) was looking forward to the pool. Also, the room was cold. The staff said the room hasn’t been used for a while and that’s why. The aircon fixed it though. Apart from cold, the room is quite dark. I think they need one or 2 more floor lamps. Verdict: We would try another accomodation next.
Lianawati, 2-night family trip
Verified Hotels.com guest review