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All properties in Tulum, Tulum, Quintana Roo, Mexico
All inclusive

Kore Tulum Retreat and Spa Resort -Adults Only-All Inclusive

Waterfront property with spa, near Tulum National Park

  • Free cooked-to-order breakfast
From
NZ$452

Image gallery

  • Infinity Pool
  • Infinity Pool
  • Beach
  • Beach
  • Infinity Pool
Infinity Pool. Image 1 of 143.
1 / 143Infinity Pool
8.0.Very good.
  • Have you stated over 10 places and Tulum this is not a good option. Many of the staff are…

    Jan 14, 2021

  • Kore was amazing! As first time travelers to Tulum (and young females) we wanted the…

    Jan 14, 2021

See all 520 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Convenient
Walkable
Dining options
  • Parking available
  • Pool
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 94 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool and 4 spa tubs

What’s around

  • On the waterfront
  • Tulum National Park - 3 min walk
  • Playa Paraiso - 19 min walk
  • Tulum Mayan Ruins - 38 min walk
  • Las Palmas Public Beach - 12 min walk
  • Gran Cenote - 4.4 mi / 7.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Luxury Suite, Terrace
  • Luxury Suite, Terrace, Partial Ocean View
  • Honeymoon Suite, Ocean View
  • Master Suite, Oceanfront
  • Luxury Suite, Jetted Tub, Garden View

Location

  • On the waterfront
  • Tulum National Park - 3 min walk
  • Playa Paraiso - 19 min walk

What’s around

Landmarks

  • On the waterfront
  • Tulum National Park - 3 min walk
  • Playa Paraiso - 19 min walk
  • Tulum Mayan Ruins - 38 min walk
  • Las Palmas Public Beach - 12 min walk
  • Gran Cenote - 4.4 mi / 7.1 km
  • Sian Ka'an Biosphere Reserve - 4.5 mi / 7.2 km
  • Tulum Monkey Sanctuary - 6 mi / 9.7 km
  • Soliman Bay - 9.4 mi / 15.1 km
  • Cenotes Sac Actun - 15.8 mi / 25.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 108 min drive
  • Free beach shuttle

At a glance

Size

  • 94 rooms
  • Arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • Onsite parking limited
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
  • Caters to adults only
* See small print for additional details or extra charges

At the property

Food and drink

  • Free cooked-to-order breakfast daily
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness classes on site
  • Free bicycles on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby

Working away

  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 6
  • Year Built - 2008
  • Garden
  • Terrace
  • Library

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Things to enjoy

  • Private spa tub
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • WiFi (surcharge)

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • All buffet meals, snacks, and beverages included
  • 24-hour room service (limited menu)
  • In-room minibar (non-alcoholic beverages included)

Activities and facilities/equipment
Land activities
  • Bicycling
  • Fitness facilities

Lessons/classes/games
  • Aerobics
  • Pilates
  • Water fitness
  • Yoga

Not included
  • Surcharge for premium food items
  • Premium and/or non-domestic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Surcharge for room service
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Nirvana Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar.

Specialties Shangri-la - Overlooking the ocean and pool, this diner specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Steam room
  • Fitness classes on site
  • Free bicycles on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby

Small print

Also known as

  • All Inclusive Wellness Resort
  • Kore Retreat Resort Adults All Inclusive
  • Kore Retreat Resort Adults Only-All Inclusive
  • Kore Tulum Retreat Adults Only-All Inclusive
  • Kore Retreat Adults Only-All Inclusive
  • Kore Tulum Retreat Spa Resort Adults Only All Inclusive
  • Kore Tulum Retreat Spa Resort Adults Only All Inclusive
  • Zenserenity
  • Zenserenity Resort
  • Zenserenity Tulum
  • Zenserenity Wellness
  • Zenserenity Wellness Resort All Inclusive
  • Kore Tulum Retreat Resort Adults Only-All Inclusive
  • Zenserenity Wellness Tulum
  • Kore Tulum Retreat Resort Adults All Inclusive

Optional extras

Late check-out can be arranged for an extra charge of USD 100 (subject to availability)

WiFi is available in guestrooms for USD 18 per day (1-device limit, rates may vary)

WiFi is available in public areas for USD 18 (1-device limit, rates may vary)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the spa.

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Kore Tulum Retreat and Spa Resort -Adults Only-All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Parking spots may be limited.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in starting at 3 PM. Check-out time is noon. Late check-out is available for a charge of USD 100 (subject to availability).
  • Yes, there are 2 onsite restaurants, featuring international cuisine, ocean views, and poolside dining. Nearby restaurants include Kitchen Table (13-min walk), La Coqueta (2.1 mi), and Sale & Pepe (2.2 mi).
  • Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 4 spa tubs. Kore Tulum Retreat and Spa Resort -Adults Only-All Inclusive also has 2 bars, an outdoor pool, and a sauna, as well as a steam room and a garden.
8.0.Very good.
  • 10.0.Exceptional

    My boyfriend and I went to Tulum for the first time, stayed here and enjoyed it so much! The team members at Kore were so helpful, especially Rene, who works at the front desk! Everyone was so nice and went above and beyond to exceed our expectations, and we felt really welcomed. We couldn’t make calls out to Mexico, and they used their personal mobile phones to make those transactions for us. They stopped what they were doing every single time, just to help us, whether it was to find something on the resort, or call for a cab for us. Room service was wonderful, housekeeping was wonderful, everything that represents Kore was phenomenal! We definitely recommend this place and would stay here over and over again! Thank you so much Kore Tulum, for making our stay welcoming, comfortable, stress-free, enjoyable and memorable!

    Jackson, 3 night romance trip, Jan 14, 2021

    Verified CheapTickets guest review

  • 10.0.Exceptional

    Just the peace and quiet and the staff were just amazing

    6 night romance trip, Jan 8, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Great location

    Great location. Nice facility Rooms are nice and large Service was good But: Food was mediocre and room cleanliness was not great (jacuzzi was dirty with large brown spots and no one came to clean or make up the room for 2 days and the shower handle was encrusted. But Other wise it seemed fine. Still) Food was mediocre but I never go to all inclusive so can't compare with what is standard for all inclusive places. And food is a matter of taste of course

    Christian, 2 night trip, Jan 8, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Everything was good even great, but their housekeeping is slow and never answer

    4 night romance trip, Jan 8, 2021

    Verified Expedia guest review

  • 8.0.Very good

    I had a wonderful time at Kore. The hotel has amazing views. Food and drinks were great! They offer u Tequila ALL DAY EVERYDAY! Naomi and her partner at the swim up pool bar were top notch severs with superb customer service! Brush up on ur Spanish verbiage bcs very view staff understand English.

    Raya, 4 night family trip, Jan 7, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent location and beautiful rooms and grounds. The staff was friendly and the resort was clean and well maintained. They spoke good English, which was extremely helpful. The food at the restaurant was delicious. Room service was convenient and quickly delivered. We enjoyed our time so much that we plan to come back again with our friends.

    5 night romance trip, Jan 4, 2021

    Verified Expedia guest review

  • 4.0.Fair

    My friend and I paid over 400$ per night each for our rooms and there was little to no hot water. They said they were having a problem with the pipes and during the 5 nights I stayed the water was decently warm on the last night. The gym has super outdated equipment and like 4 workout machines. The food was alright but not nearly as good as some of the other places we went to that were cheaper. For the price a lot of things could have been better. The hotel needs to go through a renovation to update all the pipings and other internal infrastructure.

    5 night trip with friends, Dec 28, 2020

    Verified Expedia guest review

  • 2.0.Poor

    1 star

    No way this is a 5 star resort. I feel like my wife and I got scammed. There is absolutely no beach at this resort. Says there is 2 restaurants open when there is one. Moldy shower mats, dirty tubs and waitstaff that don’t even know their own menu. All inclusive says premium drinks. Well that’s a joke. I’ve seen a better selection for booze at the homeless camp under the bridge. We only ate breakfast here because the food was so bad. I’m definitely doing you guys a favor and telling you DON NOT STAY HERE!

    2 night trip, Dec 27, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    The rooms are big. The public bathrooms need upgrading. Service was slow. No premium liquors. No beach just rocky cliffs. Chaise loungers need an upgrade. Food is decent. Wi-fi sucks. No enough plugs for all the tech. Lighting is horrible.

    Myrna, 3 night romance trip, Dec 24, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    What a trip. The staff. The resort. Everything was amazing. Freddy at the pool bar and Sergio at the inside bar are two of the nicest people. It truly was the best experience. Must go resort.

    5 night romance trip, Dec 20, 2020

    Verified Expedia guest review

See all 520 reviews