Hotel Stella

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Overview of Hotel Stella

Hotel Stella

3.0 star property
3-star hotel with restaurant, near Basilica of Our Lady of the Rosary

8.4/10 Very good

159 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Meeting Facilities
The price is $106
Price available on 06/07/2022
Map
9 rue Massabielle, Lourdes, Hautes-Pyrenees, 65103
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Area shuttle
  • Train station pick-up service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Library
For families
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Heart of Lourdes
  • Basilica of Our Lady of the Rosary - 7 min walk
  • Massabielle Grotto - 8 min walk
  • Abri Saint Michel - 2 min drive
  • Lourdes Covered Market - 2 min drive
  • Basilica of St. Pius X - 3 min drive
  • Basilica of the Immaculate Conception - 3 min drive
  • Lac de Lourdes - 15 min drive
  • Pic du Jer - 17 min drive

Getting around

  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 14 min drive
  • Pau (PUF-Pau - Pyrenees) - 44 min drive
  • Ossun Station - 14 min drive
  • St-Pe De Bigorre Station - 14 min drive
  • Lourdes Station - 17 min walk
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)

About this property

Hotel Stella

Hotel Stella offers a great location, putting you within just a 10-minute walk of Basilica of Our Lady of the Rosary and Massabielle Grotto. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Other highlights include a terrace and a garden. The comfortable beds and helpful staff get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 186 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2 PM - 11:30 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Pets

  • Pets stay free (dogs and cats only)
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 12 per day)
  • Onsite extended parking (EUR 12 per night)
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Transfers

  • Train station pick-up*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–9:30 AM on weekdays and 7:30 AM–9:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service

Working away

  • Meeting room
  • Conference space (538 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Grab bar near toilet

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Romanian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 8.50 for adults and EUR 8.50 for children (approximately)
  • Area shuttle service is offered for an extra charge

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs EUR 12 per day
  • Extended parking costs EUR 12 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Stella Lourdes
Stella Lourdes
Hotel Stella Hotel
Hotel Stella Lourdes
Hotel Stella Hotel Lourdes

Frequently asked questions

Overall score and ratings

8.4

Very good

8.8/10

Cleanliness

8.9/10

Staff & service

7.9/10

Amenities

8.3/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Very good

The hotel is clean, staff are friendly, very near to the Basilica. Highly recommended to family. The only thing i can suggest that a sink should be installed inside the toilet area.
Ruvee, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Sheilou Marie, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Nancy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pleasant stay
Friendly service, lovely people. Though they had a parking garage they advised me to park in a free zone, since I would have had to pay to park in their garage. Very customer oriented, would definitely stop over again. Also located in the heart of the town. Would have explored a bit more, but didn't have the time.
Grace, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joshua Blu, 1-night business trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Expedia guest review

8/10 Very good

very close to the grotto. and breakfast is good, typical for this type of hotel.
RL, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

I liked the location and the clean room. The breakfast area wasn’t that clean. Also bathrooms were missing some amenities. Staff was very friendly and helpful.
Albert, 1-night family trip
Verified Expedia guest review

8/10 Very good

Overall a good experience if your man purpose is a place to rest and sleep during your pilgrimage. The air conditioning is good. Staff are friendly and helpful. Bed comfortable. Bring your own toiletries. Just hand soap provided. Breakfast adequate but tiring after the second day.
Cfb9332, 4-night family trip
Verified Orbitz guest review

6/10 Good

It was very convenient for the Sanctuary and St Frai, and has a nice outdoor bar/ sitting area. Reception and bar staff are friendly and helpful. However, I thought food was very poor, with unappetising and overcooked veg most days, and chaotic, but cheerful, service. Rooms could do with soundproofing.
3-night trip
Verified Expedia guest review