Best Western Plus Kemayoran - CHSE Certified

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Outdoor pool

Overview of Best Western Plus Kemayoran - CHSE Certified

Best Western Plus Kemayoran - CHSE Certified

4.0 star property
4-star hotel with outdoor pool, near Pasar Baru

7.0/10 Good

74 verified guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
Jl. Benyamin Suaeb Blok A5 Kemayoran, Jakarta, Jakarta, 10630
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free babysitting
  • Fitness center
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • Airport shuttle
  • Theme park shuttle
  • Shopping center shuttle
For families
  • Children stay free
  • Babysitting (free)
  • Playground on site
  • Private bathroom
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Central Jakarta
  • Bundaran Hi - 29 min drive
  • Grand Indonesia - 31 min drive
  • Thamrin City Shopping Mall - 33 min drive
  • Taman Mini Indonesia Indah - 43 min drive
  • Pantai Pasir Putih PIK 2 - 48 min drive
  • Blok M Square - 50 min drive

Getting around

  • Halim Perdanakusuma Intl. Airport (HLP) - 39 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 42 min drive
  • Jakarta Gang Sentiong Station - 4 min drive
  • Jakarta Rajawali Station - 6 min drive
  • Jakarta Kemayoran Station - 24 min walk
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

About this property

Best Western Plus Kemayoran - CHSE Certified

Best Western Plus Kemayoran - CHSE Certified offers an airport shuttle (available 24 hours) for IDR 385000 per vehicle one-way. Guests can indulge in massages, body scrubs, or body treatments, and grab a bite to eat at Onyx, which serves Indonesian cuisine and is open for lunch and dinner. Other highlights at this upscale hotel include an outdoor pool, a bar/lounge, and a fitness center. Fellow travelers like the breakfast.


English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Guest accommodations are sealed after cleaning

Social distancing

Contactless check-in and check-out
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 156 rooms
  • Arranged over 12 floors


  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 10 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Free babysitting


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No onsite parking


  • Airport shuttle on request (available 24 hours)*
  • Train station pick-up


  • Shopping center shuttle*
  • Theme park shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children stay free
  • Playground
  • Free babysitting

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop


  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool


  • Elevator
  • In-room accessibility
  • Assistive listening devices available


  • English
  • Indonesian

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer

Stay connected

  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Onyx - This restaurant specializes in Indonesian cuisine and serves lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 135000 for adults and IDR 67500 for children (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 385000 per vehicle (one-way)
  • Train station pick-up service is offered for an extra charge
  • Shopping center shuttle and theme park shuttle service is offered for an extra charge

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.


Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Best Western Grand Palace Kemayoran
Best Western Grand Palace Kemayoran Hotel
Best Western Grand Palace Kemayoran Hotel Jakarta
Best Western Grand Palace Kemayoran Jakarta
Best Western Kemayoran Hotel Jakarta
Best Western Kemayoran Hotel
Best Western Kemayoran Jakarta
Best Western Kemayoran
Best Western Plus Kemayoran Hotel Jakarta
Best Western Plus Kemayoran Hotel
Best Western Plus Kemayoran Jakarta
Best Western Plus Kemayoran
Plus Kemayoran Chse Certified
Best Western Plus Kemayoran CHSE Certified

Frequently asked questions

Overall score and ratings






Staff & service


Property conditions & facilities

8/10 Very good

Great place
Great place, close to everwhere. Good breakfaat too.
1-night family trip
Verified guest review

8/10 Very good

A good budget hotel. But it's more of South Asian then international. The traditional beef and butter rice is awesome.
Syed, 5-night business trip
Verified guest review

6/10 Good

Make the room clean
Not so good . Cleanliness was poor . Other services was good . Food was ok
Rajkumar, 2-night business trip
Verified guest review

10/10 Exceptional

Azlan, 1-night business trip
Verified guest review

6/10 Good

Verified guest review

8/10 Very good

Nearby to JIExpo.Opposite the famous masjid akbar night market which has a variety of good food. location was difficult to find at first. Main entrance is not prominent enough. Overall, good experience.
3-night family trip
Verified guest review

6/10 Good

Value for rooms and breakfast
Converted property to hotel - hence has limitations . Apartment is not as nice . Rooms that's renovated are pleasant . Location is far from outside amenities .
Calvin, 1-night business trip
Verified guest review

6/10 Good

Nice hotel, good staff but noisy
Pros - very nice and friendly staff, clean room, good breakfast, easy check in/out, good for travelers who like new experience Cons - room is noisy..I can hear next door neighbour conversation and music from corridor. Not good for travelers who seek some quiet moment
Verified Expedia guest review

8/10 Very good

I stayed here because it is close to the Java Jazz
Nice clean hotel, pleasant staff. I have stayed here before and will stay again.
Verified Expedia guest review

10/10 Exceptional

I choosed a non smoking room, but on my second day when I back to my room, that was completelly full of cigarrette smell. That never can happen...
Verified Expedia guest review