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Grand Mercure Phuket Patong

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Escape to Grand Mercure Phuket Patong, a luxury eco-certified hotel near Patong Beach. With 3 outdoor pools and a waterslide, this haven offers endless fun for the whole family; unwind at Ryn Spa or take in breathtaking views from the rooftop terrace. Multilingual staff are on hand to ensure your stay is seamless.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • Free area shuttle
  • Free shopping centre shuttle
  • Fitness centre
  • Steam room
  • Beach towels

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on-site
  • Fridge
The current price is NZ$161
includes taxes & fees
18 May - 19 May

Why we love this property

Work and play perfection
City centre location blends business necessities with spa luxuries. Meeting rooms boost productivity while massages and happy hour offer refreshment.
Culinary paradise
Restaurant offering international cuisine with pool views. Enjoy buffet breakfast and locally-sourced organic food. Vegan and vegetarian options available.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 King Bed, Pool Access

Deluxe Room, 1 King Bed, Pool Access

Deluxe Room, 1 King Bed, Pool Access

9.2 out of 10
Wonderful
(15 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Pool Access

Deluxe Room, 2 Single Beds, Pool Access

Deluxe Room, 2 Single Beds, Pool Access

8.8 out of 10
Excellent
(3 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(43 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

8.2 out of 10
Very good
(14 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms

Villa, 2 Bedrooms

Villa, 2 Bedrooms

  • 215 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Villa, 1 Bedroom

Villa, 1 Bedroom

Villa, 1 Bedroom

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About the area

Map
1 Soi Ratuthit 200 Pi 2 Road, Patong Beach, Patong, Phuket, 83150

What's nearby

  • Patong Beach - 7 min walk - 0.6 km
  • Jungceylon Shopping Center - 9 min walk - 0.8 km
  • Central Patong - 9 min walk - 0.8 km
  • Banzaan Fresh Market - 12 min walk - 1.1 km
  • Bangla Road - 14 min walk - 1.2 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 59 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)
  • Free shopping centre shuttle

Restaurants

  • ‪Hooters - ‬3 min walk
  • ‪Sak & Sa Thai Food - ‬3 min walk
  • ‪Charm Thai Restaurant - ‬4 min walk
  • ‪beirut nights lebanese italian cuisine - ‬1 min walk
  • ‪Bondi Beach Bar, Patong Beach Phuket - ‬3 min walk

About this property

Grand Mercure Phuket Patong

  • Grand Mercure Phuket Patong features a rooftop terrace and puts you within a 10-minute walk of Patong Beach and Jungceylon Shopping Center. You can visit the spa to indulge in deep-tissue massages, body wraps or aromatherapy, and international cuisine is served at Bubbles Restaurant, which is open for lunch and dinner. Other highlights at this luxurious hotel include 3 outdoor pools, a poolside bar and a fitness centre. The pool and helpful staff get great marks from fellow travellers.

At a glance

DONE

Hotel size

    • 314 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Minimum check-in age – 15
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • The name on the photo identification presented at check-in must match the name on the reservation.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
    • Supervised childcare*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Off-site

    • Free area shuttle
    • Free shopping centre shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Water slide
  • Free local shuttle
  • Playground
  • Supervised childcare (surcharge)
  • Local/corner shop

What to do

  • Fitness classes
  • Yoga classes
  • Pool table
  • Beach nearby
  • Golf lessons nearby
  • Parasailing nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • 3 meeting rooms
  • Computer station
  • Conference space (4455 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 6 buildings/towers
  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Library
  • Fitness centre
  • 3 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Water slide
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Rainfall shower heads
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Spa

Ryn Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Dining

Bubbles Restaurant – This poolside restaurant specialises in international cuisine and serves lunch and dinner.
Craft Bar – This brewpub only serves light fare. Happy hour is offered. Open daily.
Bounce – This poolside cocktail bar specialises in international cuisine and only serves light fare. Happy hour is offered. Open daily.
Chou Chou Deli Shop – This café specialises in international cuisine and only serves light fare. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Breakage deposit: THB 1000.00 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 600 for adults and THB 300 for children
  • Airport shuttle service is offered for an extra charge of THB 2000 per vehicle (one-way. Maximum occupancy 8)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for THB 1600.0 per night
  • Airport shuttle service for children up to age 18 costs THB 2000 (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Children under 15 years old are not allowed in the spa without adult supervision

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property uses a grey water recycling system.

Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Grand Mercure Phuket Patong Hotel

Grand Mercure Phuket Hotel

Grand Mercure Phuket Patong

Grand Mercure Phuket

Grand Mercure Phuket Patong Resort

Grand Mercure Phuket Resort

Grand Mercure Phuket Patong (opening Early 2014)

Frequently asked questions

Does Grand Mercure Phuket Patong offer free cancellation for a full refund?

Yes, Grand Mercure Phuket Patong does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Mercure Phuket Patong?

Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.

Are pets allowed at Grand Mercure Phuket Patong?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Grand Mercure Phuket Patong?

Yes, there's free self parking. Parking spaces may be limited.

Is an airport shuttle service offered by Grand Mercure Phuket Patong?

Yes, an airport shuttle is available. The charge is THB 2000 per vehicle one-way.

What are the check-in and check-out times at Grand Mercure Phuket Patong?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.

What is there to do at Grand Mercure Phuket Patong and nearby?

Have fun with activities such as boat tours, scuba-diving and waterskiing, and practise your swing at the nearby golf course. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Grand Mercure Phuket Patong also has a water slide, a steam room and spa services, as well as an arcade, a picnic area and a garden.

Are there restaurants at or near Grand Mercure Phuket Patong?

Yes, Bubbles Restaurant offers international cuisine, pool views and poolside dining.

Does Grand Mercure Phuket Patong have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Grand Mercure Phuket Patong like?

Grand Mercure Phuket Patong is a short 8-minute walk from Patong Beach and 12 minutes' walk from Bangla Road. Travellers say that the area is walkable and good for shopping.

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Reviews

Grand Mercure Phuket Patong Reviews

9.0

Wonderful

9.0

Cleanliness

8.6

Location

9.2

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast options were impressive, with a great variety of fresh produce and excellent service. (36 reviews)
  • The pool was excellent, with many guests praising its quality and enjoying the convenience of pool access rooms. (21 reviews)
  • The property is close to the beach with a short walking distance and a path to avoid hawkers. (8 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Breakfast
Food
Beach
Restaurant
Amenities
Family friendly
Shower

Reviews

Verified

10/10 Exceptional

Great location and staff was very helpful. Close to markets and convenience stores.
Maria, 3-night trip
Verified

10/10 Exceptional

Excellent room, service and location. I strongly recommend ground floor room to access pool directly.
Tsuboi, 2-night trip
Verified

10/10 Exceptional

Great room! Wonderful staff and amenities. I like the location as well; right off the main road which includes shopping and entertainment. I highly recommend and will likely return
Jessica, 10-night trip
Verified

10/10 Exceptional

Great stay, good location, but make sure to get bug spray from 7-11 the mosquitos do not play
Shatoya, 5-night trip
Verified

10/10 Exceptional

Very good service friendly staff
Thomas, 6-night trip
Verified

8/10 Very good

The hotel was ok! The staff was friendly. The location is good. The breakfast was not very good, there was more like for lunch.
Zhivko, 7-night trip
Verified

10/10 Exceptional

I’ve never had the variety choice and freshness of produce supplied for breakfast and the staff are so courteous and helpful
Mark, 8-night trip
Verified

10/10 Exceptional

Breakfast menu amazing. Seafood buffet excellent, value for money Staff very helpful and very respectful and friendly Beautiful grounds and pool area
Leah, 7-night trip
Verified

10/10 Exceptional

Staff were great
Jacqueline Alice, 7-night trip
Verified

10/10 Exceptional

Fantastic place and cannot give enough praise for the staff of the Grand Mercure Phuket Patong, amazing food, staff all friendly and made everyone feel welcome we will be booking again for next year when we arrive back home
Mark, 10-night trip
Verified

10/10 Exceptional

The room actually our suite was amazing. The staff was fabulous. We loved our stay wish we could’ve stayed longer.
Patrice, 3-night trip
Verified

10/10 Exceptional

The breakfast was excellent, very fresh and a great variety. The service from Kai and other staff excellent also very friendly and helpful.
Frank, 9-night trip
Verified

10/10 Exceptional

Great hotel with fantastic staff and dining
Amit, 6-night trip
Verified

8/10 Very good

Really Nice Hotel to stay with Family
Bineesh, 6-night trip
Verified

10/10 Exceptional

Hotel staff was very polite and courteous, and great breakfast options
Remy, 4-night trip
Verified

10/10 Exceptional

Very nice stay here the location is perfect and the staff were very helpful
Harry, 2-night trip
Verified

10/10 Exceptional

Nice place to stay. Very clean and friendly staff
Stephen, 7-night trip
Verified

10/10 Exceptional

Amazing hotel and staff 🙏
Umit, 8-night trip
Verified

10/10 Exceptional

Friendly staff, good food, large breakfast assortment, central location.
Johannes Norberthus Cornelius van, 13-night trip
Verified

10/10 Exceptional

Great location, very friendly staff. Rooms have everything
Angus Davyd, 7-night trip
Verified

10/10 Exceptional

The staff were all amazing. I would definitely stay there again
Julie Marie, 8-night trip
Verified

10/10 Exceptional

Staff were lovely, a great location
todd michael, 8-night trip
Verified

8/10 Very good

So clean staff very friendly
Yojairo Luis, 4-night trip
Verified

10/10 Exceptional

The location of the hotel is excellent
Wai Cheung, 4-night trip
Verified

10/10 Exceptional

Great Hotel at a great location. All staff at the Grand Mercure are amazing.
Ralph, 5-night trip