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All properties in Puerto Vallarta, Puerto Vallarta, Jalisco, Mexico

Hotel Mousai Puerto Vallarta

Adults-only beachfront resort with spa, near Garza Blanca Beach

  • Free WiFi and free parking
From
NZ$527

Image gallery

  • Rooftop Pool
  • Rooftop Pool
  • Beach
  • Beach
  • Rooftop Pool
Rooftop Pool. Image 1 of 145.
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9.8.Exceptional.
  • This was the worst stay at a major resort but for just one reason -- the check in process…

    Mar 21, 2021

  • When we first stepped foot in the hotel, we were pampered and greeted with a drink and…

    Mar 18, 2021

See all 238 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Dining options
Convenient
Transport options
  • Free WiFi
  • Free parking
  • Pool
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 72 guestrooms
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool

What’s around

  • In South Shore Hotel Area
  • Garza Blanca Beach - 1 min walk
  • Playa Gemelas - 9 min walk
  • Los Arcos - 36 min walk
  • Playa Mismaloya - 2.7 mi / 4.4 km
  • Vallarta Zoo - 3.4 mi / 5.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Mousai Suite North
  • Ultra Mousai Suite North
  • Mousai Corner Suite North
  • Ultra Mousai Corner Suite North
  • 1 Bedroom Penthouse North
  • Mousai Suite Two Double Beds North
  • Mousai Suite South
  • Mousai Suite Two Double Beds South
  • Mousai Corner Suite South
  • Ultra Mousai Suite South
  • Ultra Mousai Corner Suite South
  • 1 Bedroom Penthouse South
  • 2 Bedroom Penthouse South

Location

  • In South Shore Hotel Area
  • Garza Blanca Beach - 1 min walk
  • Playa Gemelas - 9 min walk

What’s around

Landmarks

  • In South Shore Hotel Area
  • Garza Blanca Beach - 1 min walk
  • Playa Gemelas - 9 min walk
  • Los Arcos - 36 min walk
  • Playa Mismaloya - 2.7 mi / 4.4 km
  • Vallarta Zoo - 3.4 mi / 5.4 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 38 min drive

At a glance

Hotel size

  • This hotel has 72 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 4 PM-11:30 PM
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Caters to adults only
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • 5 restaurants
  • 3 bars/lounges
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service

Things to do

  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Kayaking on site
  • Yoga classes/instruction on site
  • Golf lessons available nearby
  • Golfing nearby
  • Beach towels
  • Pool umbrellas
  • Tennis on site

Working away

  • Conference space
  • Conference space size (feet) - 2808
  • Conference space size (meters) - 261
  • One meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2014
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Things to enjoy

  • Private spa tub
  • Individually decorated
  • Individually furnished
  • Number of living rooms
  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 55-inch flat-screen TV
  • Pay movies
  • Satellite TV channels
  • IPod docking station
  • DVD player

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Hotel Mousai Puerto Vallarta are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • All buffet and à la carte meals, snacks, and local beverages included
  • 24-hour room service (limited menu)
  • In-room minibar (some restrictions)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities
  • Kayaking
  • Snorkeling

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Language
  • Yoga

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances

Not included
  • Surcharge for premium food items
  • Premium and/or non-domestic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services

Spa

Spa Imagine has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Hiroshi - Overlooking the ocean, this restaurant specializes in Japanese cuisine and serves dinner only.

The Terrace - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

BOCADOS STK -Garza Blanca - This steakhouse specializes in international cuisine and serves breakfast and dinner. Open select days.

The Rooftop - This poolside rooftop bar specializes in international cuisine and serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Blanca Blue -Garza Blanca - This beachfront family restaurant specializes in Mexican cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis court
  • Tennis on site
  • Fitness classes on site
  • Kayaking on site
  • Yoga classes/instruction on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Small print

Also known as

  • Hotel Mousai
  • Hotel Mousai Puerto Vallarta Resort
  • Hotel Mousai Puerto Vallarta Puerto Vallarta
  • Hotel Mousai Puerto Vallarta Resort Puerto Vallarta
  • Mousai Hotel
  • Mousai Hotel Puerto Vallarta
  • Mousai Puerto Vallarta
  • Hotel Mousai Puerto Vallarta
  • Mousai
  • Hotel Mousai Puerto Vallarta Puerto Vallarta
  • Mousai Puerto Vallarta Puerto Vallarta
  • Mousai Puerto Vallarta Resort

Optional extras

Breakfast costs between USD 550 and USD 950 per person (approximately)

Policies

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the fitness facility.

Guests under 18 years old are not allowed in the spa.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Mousai Puerto Vallarta does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free valet parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 4 PM - 11:30 PM. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
  • Yes, there are 5 onsite restaurants, featuring alfresco dining, Japanese cuisine, and ocean views. Nearby restaurants include Taste Restaurant at Casa Cupula (4 mi), Tacos Revolución (4.1 mi), and Salud (4.1 mi).
  • No, this resort doesn't have a casino, but Vallarta Casino (14-min drive) is nearby.
  • Have fun with onsite activities such as kayaking, and improve your game on the tennis courts. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Mousai Puerto Vallarta also has 3 bars and a fitness center, as well as a garden.
9.8.Exceptional.
  • 10.0.Exceptional

    Amazing Location

    Derrick, 3 night trip, Mar 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    This is an adult only 5- star hotel with incredible views of the ocean. The rooftop was unbelievable with Mountain View and ocean views. Staff was excellent especially “Rafael” from the rooftop and h

    Itai, 2 night trip, Jan 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Best accommodations in Puerto Vallarta

    This was our second visit to Garza Blanca and our first stay and Hotel Mousai! It was even better than the first time. The staff is always attentive, courteous and willing to assist with any need. The accommodations are some of the best that Mexico has to offer.

    Alex, 4 night trip, Dec 17, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The best stay I’ve had yet, view and staff are excellent

    Roxie, 1 night romance trip, Dec 8, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Mine and my families every whim was acknowledged and managed exquisitely

    4 night family trip, Nov 19, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great staff, great food and very clean! I will definitely recommend going here! Loved it

    3 night family trip, Nov 14, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Exquisite!

    Exquisite! Amazing service. Love Miguel at the rooftop pool and all the incredible staff. Sunset views every single night were incredible. A little south of town and airport, but Uber and taxis are easy. (USD ~$7 + tip to town / USD $10-$12 + tip to airport)

    Stephanie, 4 night trip with friends, Oct 29, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Had a good time at this hotel recently. I went with the h

    5 night trip, Oct 25, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    This property is spectacular! The location is breathtaking, and the 5-year old hotel is kept in excellent shape. But the thing that stands out most is the amazing customer service. The staff is so kind and friendly, and they treat you with the utmost respect. The food on site is fantastic, plus you have access to the restaurants at Garza Blanca (down the hill, take the shuttle, don't try to walk), including beach-side dining. Liquor selection are true top shelf (GG vodka, DJ tequila, etc) and the hand-crafted cocktails on the roof top pool-side bar rival the best I've had in San Francisco and New York bars. This is the all-inclusive vacation you've been dreaming about.

    Bobby, 3 night romance trip, Oct 1, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    very clean, very friendly, great Adult only place to stay

    CalSol, 4 night romance trip, Sep 24, 2020

    Verified Expedia guest review

See all 238 reviews