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All properties in Prague, Prague (region), Czech Republic
1 room, 2 adults

The Palace Suites and Apartments, Prague, Czech Republic

4-star4 stars
Resslova 1774/3, Prague, 12000, Czech Republic

Upscale apartment with kitchenette, near Dancing House
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Service
Fantastic service
Room
Great room
Comfort
Very comfortable

The Palace Suites and Apartments, Prague, Czech Republic

  • Standard One Bedroom Apartment
  • Superior One Bedroom Apartment
  • Standard Two Bedroom Apartment for 5 People
  • Standard Two Bedroom Apartment for 6 People
  • Ground Floor One Bedroom Apartment

What’s around The Palace Suites and Apartments, Prague, Czech Republic

Landmarks

  • In Nove Mesto
  • Dancing House - 2 min walk
  • Wenceslas Square - 16 min walk
  • Charles Bridge - 18 min walk
  • Prague Astronomical Clock - 19 min walk
  • Old Town Square - 20 min walk
  • Prague Castle - 32 min walk
  • St. Vitus Cathedral - 33 min walk

Getting around

  • Vaclav Havel Airport (PRG) - 18 min drive
  • Hlavni Station - 24 min walk
  • Prague-Masarykovo Station - 25 min walk
  • Prague-Vrsovice Station - 4 min drive
  • Jiráskovo Náměstí Stop - 2 min walk
  • Karlovo Namesti Station - 4 min walk
  • Palackého náměstí Stop - 5 min walk
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Size

  • 20 apartments
  • Arranged over 5 floors

Arriving/leaving

  • Check-in time 2 PM-7 PM
  • Check-out time is 11 AM
The front desk is open during the following times:
  • Monday - Friday: 10 AM - 6 PM
  • Saturday - Sunday: 2 PM - 4 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pick-up *

Parking

  • Self parking (limited) *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

The manager

The manager

Speaks: Czech, English, Italian, Portuguese, Slovak, Spanish.

At the property

Services
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1880
  • Elevator
Languages Spoken
  • Czech
  • English
  • Italian
  • Portuguese
  • Slovak
  • Spanish

In the apartment

Home comforts
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Turndown service
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
More
  • In-room safe

The Palace Suites and Apartments, Prague, Czech Republic’s small print

Also known as

  • Palace Suites & Apartments
  • The Palace Suites and Apartments Prague
  • The Palace Suites and Apartments Apartment
  • The Palace Suites and Apartments Apartment Prague
  • Palace Suites & Apartments Prague
  • Palace Suites Prague
  • Palace Suites Apartments Apartment Prague
  • Palace Suites Apartments Apartment
  • Palace Suites Apartments Prague
  • Palace Suites Apartments
  • The Palace Suites Apartments
  • The Suites Apartments Prague

Policies

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 0.82 per person, per night. This tax does not apply to children under 18 years of age.

Deposit: EUR 150.00 per stay

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs EUR 15.00 per night

Airport shuttle service is offered for an extra charge of EUR 28 per vehicle (one-way)

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Palace Suites and Apartments, Prague, Czech Republic

  • Does The Palace Suites and Apartments offer free cancellation for a full refund?
    Yes, The Palace Suites and Apartments does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is The Palace Suites and Apartments currently open?
    This property is closed from March 15 2020 to December 31 2020 (dates subject to change).
  • Is parking offered at The Palace Suites and Apartments?
    Yes. Self parking costs EUR 15.00 per night. Parking spots may be limited.
  • Are pets allowed at The Palace Suites and Apartments?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at The Palace Suites and Apartments?
    You can check in from 2 PM to 7 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
  • Is airport shuttle service offered by The Palace Suites and Apartments?
    Yes, an airport shuttle is available. The charge is EUR 28 per vehicle one-way.

Recent reviews

Fabulous 8.8 From 219 reviews

Very good 8.0
A nice apart-hotel spacious and comfortable
This spacious hotel apartment is well located for all the attractions in the city. There is 2 small grocery stores two blocks away and there is a big one at maybe 10 minutes walk. Cleanliness service should be improved a little, cause we had to clean the floor by ourselves upon the arrival with mop and dish soap. We have asked the front desk for lubricating the door hinge for stopping the squeak sound and they did it immediately.
Luc, ca10 night romance trip
Very good 8.0
6 nights in Prague
We stayed in a large apartment with a small bathroom which is often the way. It was very clean and comfortable with enough facilities for our stay including a washing machine. Apartment was on the 3rd level but there is a lift. A little away from the Old Town but an easy walk and cafes, shops and tram stops are all close. Limited reception hours mean you just have to be organised if you need assistance. Very happy with our choice.
Ross, au6 night romance trip
Exceptional 10.0
The Palace was wonderful
The Palace could not have been better located just blocks off of the river and the support staff we worked with were amazingly helpful, in fact, give them all a raise.
David, us4 night romance trip
Fair 4.0
Rude check-out receptionist
We would have rated this hotel a 10* if it wasn't ruined by the receptionist at check-out. We rated 1* because the great hotel hired an unprofessional receptionist. Room is spacious. Location is convenient. A bit noisy. Service: Check-in receptionist was very friendly and helpful. Check-out receptionist was horrible. This hotel is considered as 5* standard and we paid a decent price for 3 nights so we expect to receive the 5* service from hotel staff. Do NOT treat us as we are staying at a cheap motel/hostel. At checkout, the receptionist came to check literally every corner: test TV/AC remote if still working, check the batteries in the TV/AC remote still there, test if the curtain still workable at each window, check the table lamp if the bulb still there, etc. - would you ever expect such checkout procedure from a 5* hotel standard? At worst, he picked up the bathroom mat and said it's dirty with unremovable stain and charged us cleaning fee. We did nothing to the mat except had been using it for 3 days (with no housekeeping) and it got dirt spots on them, not even a stain or shoe mark on it. He argued with bad attitude to us. He called up the hotel owner who decided to waive the fee for us as we did not agree the dirt is 'unremovable'. To hotel management: We love your hotel but your receptionist chose to charge 5 EUR cleaning fee over a 10* rating to your hotel. If we could afford 3 nights at your hotel, do you think we are not paying 5EUR if it is indeed our fault?
us3 night romance trip
Fair 4.0
Very bad experience in our stay
This apartment is over-rated. I stayed 5 nights and had a real bad experience. Not to say that I could not get even one single time of housekeeping for the whole 6 days, we were only provided with only one day of household supplies. We have to go to reception during their ‘office hrs’ and asked for garbage bag, clean towels etc. And the reception lady was acting very impolite and impatient on our reasonable requests. I wil definitely not stay again and not recommend anyone to stay in this apartment. Despite all this, Prague is really a lovely place to travel.
hk5 night romance trip
Poor 2.0
Spacious but not comfy
We were there for four days. The space was quite spacious but the shower room was way too small. Plus, the WC ventilation was horrifying when it was turned on with very big cracking noise. And, the amount of water coming out from the shower head was weak and water leakage from the overhead shower head due to loosen button. The apt seemed nice but wasn’t feeling cozy after staying. Didn’t like the way how u’d to ask for shampoo refill and towels yourself but gladly the reception was nice. One last thing, the air flow in the apt was very poor. It smelled like you lived in a dusty old place. Location-wised was convenient for us.
Wai Hang, ca3 night romance trip
Exceptional 10.0
Nice apartments day
First you must realise this is an apartment and not Hotel. You must check in during the time the office is staffed. The staff is one of the most friendly and helpful that I have met in a long time. They will answer any question and offer many suggestions. This apartment is close to the subway with easy access to the airport.
Viktor, us2 night trip with friends
Exceptional 10.0
An excellent stay
Excellent stay. would recommend. only issue was the small shower and not having a place in the shower to hold shampoo and body wash
us1 night family trip
Very good 8.0
Nice!
Huge rooms, but need a degree from MIT to figure out which button to push for which outlet. Nightstand lamp plugged into...nothing! Rooms ridiculously large, 2 full baths, and kitchenette great. Nice mattresses and amazingly soundproof windows for street level.
Judith, us2 night family trip
Exceptional 10.0
Exceeds Expectations!
This was a palace! This apartment had everything, big beautiful rooms, modern decor with washer, full kitchen, classy furnishings. Location convenient to trams, river and shopping.
jan, us3 night romance trip

The Palace Suites and Apartments, Prague, Czech Republic

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