Photo gallery for Lotte City Hotel Jeju
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Lotte City Hotel Jeju
Reviews
About this property
- Bar
- Gym
- 24/7 front desk
Explore the area

- Cheju Halla General Hospital3 min walk
- Nuwemaru Street6 min walk
- Paradise Casino10 min walk
- Jeju (CJU-Jeju Intl.)6 min drive
At a glance
Hotel size
- 255 rooms
- Arranged over 22 floors
Arriving/Leaving
- Check-in start time: 3:00 PM; check-in end time: midnight
- Late check-in subject to availability
- Minimum check-in age – 19
- Check-out time is noon
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- For any questions, please contact the property using the information on the booking confirmation
- It is the property’s policy that children under 19 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 19
Children
- One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
- No cots (infant beds)
Pets
- Pets not allowed
Internet
- Free WiFi and wired internet access in public areas
- Free WiFi in rooms
Parking
- Free covered on-site self-parking
- On-site parking includes off-street options
Other information
- Smoke-free property
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Common areas
- Lift
Fees & policies
Mandatory fees
- Pool fee: KRW 12000 per person, per stay
Optional extras
- Buffet breakfast is offered for an extra charge of approximately KRW 30000 for adults and KRW 25000 for children
Policies
Also known as
Frequently asked questions
Does Lotte City Hotel Jeju offer free cancellation for a full refund?
Is there a pool at Lotte City Hotel Jeju?
Are pets allowed at Lotte City Hotel Jeju?
Is parking offered on site at Lotte City Hotel Jeju?
What are the check-in and check-out times at Lotte City Hotel Jeju?
Is there an on-site casino at Lotte City Hotel Jeju?
What is there to do at Lotte City Hotel Jeju and nearby?
Are there restaurants at or near Lotte City Hotel Jeju?
Does Lotte City Hotel Jeju have rooms with private hot tubs?
What's the area around Lotte City Hotel Jeju like?
Reviews
Recent reviews
Recent reviews
8/10 Very good
8 out of 10 Very good10/10 Exceptional
10 out of 10 Exceptional10/10 Exceptional
10 out of 10 Exceptional신라스테이와 비교시 금액 저렴 룸 컨디션 더 좋습니다. 추천.
8/10 Very good
8 out of 10 Very good10/10 Exceptional
10 out of 10 Exceptional距離濟州機場很近, 交通便利.
4/10 Fair
4 out of 10 Fair전체적으로 너무 실망스러웠어요. 제주시 인근의 다른 5성급 호텔과 크게 가격 차이가 나지 않는데, 트리플룸이 있어 이곳으로 예약한 거였어요. 4성급 호텔의 한계를 잘 느낄 수 있었습니다. 오직 히터로만 난방 조절이 가능한데, 히터가 오래되어 기능 문제가 있는지 통창 우풍 때문인지 너무 추웠습니다. 히터 온도를 30도로 해두고 자야 했고, 과도한 히터 가동 때문에 객실이 너무 건조했습니다. 또한, 스마트 TV가 없는 객실이 다수 존재합니다. 일부 객실에만 한정적으로 스마트 TV가 설치되어 있고, 넷플릭스 등 OTT 이용을 위해 프론트에 여러 번 문의를 했지만 관련해서 전혀 도움을 받을 수 없었습니다. 하다 못해 HDMI 선을 제공받고 싶다고 여쭤보았지만 이 또한 'HDMI 선이 없다.'라는 답변으로 거절하셨습니다. - 여러 컨퍼런스 룸이 있다는 걸 아는데 이런 형식적인 답변보다는 차라리 규정상 제공할 수 없다고 말씀해 주시는 게 좋았을 듯합니다. 이 외에 모바일로 체크인, 체크아웃 후 키 드랍이 가능한 점은 편리했습니다. 하지만 다시 방문하고 싶진 않네요.