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All properties in San Cristobal de las Casas, Chiapas, Mexico

Las Escaleras by Inmense

City-center hotel within walking distance of San Cristobal de las Casas Cathedral

  • Free WiFi
From
NZ$80

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8.8.Fabulous.
  • Staff is simply great!!! They Make you feel at home🙂. Clean rooms and amazing views.…

    Mar 15, 2021

  • Great staff, specially Iris, she was soo nice. Terrible to get out from your car into…

    Jan 6, 2020

See all 59 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
  • Free WiFi
  • Parking available
  • Airport transfer
  • Non-smoking

Property highlights

Main amenities

  • 12 smoke-free guestrooms
  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Airport shuttle
  • Terrace

For families

  • Second bathroom
  • Television
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • In De La Merced
  • San Cristobal de las Casas Cathedral - 6 min walk
  • Amber Museum of Chiapas - 2 min walk
  • Regional Costume Museum - 4 min walk
  • Church of San Cristobal - 4 min walk
  • Arches of Carmen - 4 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Presidential Suite, 2 Bedrooms
  • Suite (Master)
  • Honeymoon Suite
  • Owner Suite

Location

  • In De La Merced
  • San Cristobal de las Casas Cathedral - 6 min walk
  • Amber Museum of Chiapas - 2 min walk

What’s around

Landmarks

  • In De La Merced
  • San Cristobal de las Casas Cathedral - 6 min walk
  • Amber Museum of Chiapas - 2 min walk
  • Regional Costume Museum - 4 min walk
  • Church of San Cristobal - 4 min walk
  • Arches of Carmen - 4 min walk
  • Plaza de La Paz - 5 min walk
  • Museo de San Cristóbal - 5 min walk
  • Mesoamerican Museum of Jade - 6 min walk
  • Santo Domingo Handicraft Market - 6 min walk
  • Church of San Nicolás - 7 min walk

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 72 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 12 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (USD 12 per day)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Garden
  • Terrace
  • Television in common areas

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Bathrobes
  • Iron/ironing board (on request)

Freshen up

  • Second bathroom
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • 40-inch flat-screen TV
  • Digital TV channels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Small print

Also known as

  • Las Escaleras
  • Las Escaleras by Inmense Hotel
  • Las Escaleras Hotel San Cristobal de las Casas
  • Las Escaleras San Cristobal de las Casas
  • Las Escaleras by Inmense San Cristobal de las Casas
  • Las Escaleras by Inmense Hotel San Cristobal de las Casas

Optional extras

Self parking costs USD 12 per day

Breakfast costs between USD 140 and USD 240 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 189 per vehicle (roundtrip)

Policies

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Las Escaleras by Inmense does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 12 per day.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is noon.
  • Yes. Nearby restaurants include Namandí cafe & crepas (3-min walk), Te Quiero Verde (3-min walk), and 500 Noches (4-min walk).
  • Yes, an airport shuttle is available. The charge is USD 189 per vehicle roundtrip.
  • Las Escaleras by Inmense has a garden.
8.8.Fabulous.
  • 6.0.Good

    Nice place but room was cold at night and hot water would only last a few minutes for showers

    4 night family trip, Dec 24, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The hotel was located within a 10 minute walk of the city center, breakfast was amazing, very spacious and clean rooms as well. Overall solid experience there.

    5 night family trip, Dec 13, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    Very nice place

    Wonderful place. About a 5 minute walk to the center of town. They make a wonderful cooked to order breakfast every morning. Fast wifi in the room. Very gracious staff. But they speak little English. I would definitely stay there again and San Cristobal is a lovely town.

    Neil, 4 night trip, Nov 27, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great hotel! Friendly service and beautiful rooms.

    I spend 3 nights at another hotel in town then moved over here. This place was amazing. The hotel is beautiful. The room was clean the bed was comfortable the shower's were amazing. If I go back to San Cristobal I will be staying here.

    Arianna, 1 night trip, Oct 28, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great hotel ! Very nicely decorated and their food was amazing. Will recommend this hotel to anyone traveling to San Cristóbal. Would stay there again.

    5 night family trip, Feb 24, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful Hotel

    I couldn’t have been more pleased with my stay at this hotel. We had a two bedroom, two bath suite with a living room. It was very spacious. Our stay included free hot, made to order breakfast. The food was fantastic! The service was also superb. I would love to stay at this hotel again when I’m back in San Cristóbal de las Casas.

    Rachel, 6 night family trip, Jan 9, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Probably one of the best hotel experiences that y wifei have ever had. The room was beautiful, the grounds, the staff. Iris at the front desk was always willing to help and gave excellent service. David was a great host every morning for breakfast and he went out of his way to make us feel at home. The food was great, location as well. I hope to stay here again in the future.

    4 night trip, Nov 23, 2018

    Verified Orbitz guest review

  • 10.0.Exceptional

    Gigeorge

    Eclectic rustic but very comfortable room. Staff very friendly and helpful. Restaurant cozy and great chef . Small hotel with a small staff but we were never neglected nor unattended.room we stayed in did not have A/C nor heater but that seems to be the norm in these boutique hotel. Did not really need either since tempature was fine for both of us, evenings around 55 degrees and days around 70. Very pleasant tempature.

    Jorge, 1 night romance trip, Nov 5, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great hotel....

    Viviana, 1 night family trip, Apr 4, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    Un Hotel sin Alimentos y Bebidas es menos

    Hotel pintoresco, con muy buena ubicación y con vistas de la ciudad. El Covid le ha pasado factura al no ofrecer mas que servicio de habitación y desayuno. Desangelado en las tardes, desierto en la noches y con poca presencia del personal, no da la sensación de hotel mas bien de apartamentos con conserje. Sin duda un bar abierto que te ofrezca en horarios normales bebidas es básico, si hay algo que comer medio y Room service un plus. Le deseo de vuelta a la normalidad una mejor puesta a punto.

    eugenio, 3 night family trip, Apr 2, 2021

    Verified Hotels.com guest review

See all 59 reviews