Hilton Garden Inn Astana

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Overview of Hilton Garden Inn Astana

Hilton Garden Inn Astana

4.0 star property
4-star hotel in Nur-Sultan with restaurant and bar/lounge

9.0/10 Superb

130 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
The price is $120
Price available on 31/07/2022
Map
Kabanbai Batyr Avenue, 15, Nur-Sultan, 010000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Sauna
  • Room service
  • 24-hour business center
  • Business center
  • Airport shuttle
  • 24-hour front desk
  • Lobby fireplace
  • Front desk safe
For families
  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Heart of Nur-Sultan
  • Palace of Peace and Reconciliation - 9 min drive
  • The US Embassy and the Consulate in Kazakhstan - 10 min drive
  • EXPO 2017 - 17 min drive

Getting around

  • Nur-Sultan (NQZ-Nazarbayev Intl.) - 23 min drive
  • Astana Railway Station - 25 min drive
  • Airport shuttle (surcharge)

About this property

Hilton Garden Inn Astana

Hilton Garden Inn Astana offers an airport shuttle (available 24 hours) for KZT 6000 per vehicle one-way. Guests can visit the fitness center for a workout or grab a bite to eat at Garden Grille and Bar, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include a bar/lounge and a sauna. Fellow travelers love the helpful staff and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 249 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 5:30 AM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2014
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • Sauna

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Assistive listening devices available
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages spoken

  • English
  • Russian

Room amenities

Be entertained

  • MP3 docking station
  • 37-inch LCD TV
  • Premium TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries

Stay connected

  • Free WiFi and wired Internet

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Garden Grille and Bar - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Breakfast costs between KZT 6000 and KZT 6500 per person (approximately)
  • Airport shuttle service is offered for an extra charge of KZT 6000 per vehicle (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast and lunch, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

This property accepts credit cards, debit cards and cash.

Also known as

Astana Hilton
Astana Hilton Garden Inn
Astana Inn
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Hilton Astana
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Hilton Garden Inn Astana
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Hilton Garden Inn Astana Hotel Nur-Sultan
Hilton Garden Inn Astana Nur-Sultan
Hotel Hilton Garden Inn Astana Nur-Sultan
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Hilton Garden Inn Astana Hotel
Hotel Hilton Garden Inn Astana
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Hilton Garden Inn Astana Hotel Nur-Sultan
Hilton Garden Inn Astana Hotel
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Hotel Hilton Garden Inn Astana Nur-Sultan
Nur-Sultan Hilton Garden Inn Astana Hotel
Hotel Hilton Garden Inn Astana
Hilton Astana Nur Sultan
Hilton Garden Inn Astana Hotel
Hilton Garden Inn Astana Nur-Sultan
Hilton Garden Inn Astana Hotel Nur-Sultan

Frequently asked questions

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

8.9/10

Staff & service

8.5/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

10/10 Exceptional

Great hotel! Room was clean and spacious. Great location close to main tourist sites, restaurants and shopping malls.
Craig, 3-night business trip
Verified Expedia guest review

8/10 Very good

Good option for business trip
Nice service and location, breakfast used to be much better, but all in all great option for reasonable price.
Yuliya, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
1-night trip
Verified Expedia guest review

8/10 Very good

Yuliya, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff, location and service
1-night family trip
Verified Expedia guest review

8/10 Very good

Good ratio between price and quality
Shukhrat, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Comfortable stay
Staff were welcoming and friendly. Good service and facilities in general. There was a big shopping mall about 10 mins walk from the hotel which was convenient. Breakfast was slightly disappointing as I would have liked more hot food.
Yoshie, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Astana is Cold in Winter
Great hotel. In a great location
G, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Clean and modern in a good location. Friendly staff and nice rooms.
5-night business trip
Verified Expedia guest review

10/10 Exceptional

Venkataramana, 1-night trip
Verified Hotels.com guest review