Knights Inn Grand Rapids East, Grand Rapids

I did not get there until late but it was a really good stay and I love the shower

There were multiple things wrong. First the room was not vacuumed. The toilet was broken and would not flush. The shower was full of hair and the shower curtain was mildewed. The toilet was urine stained. The beds was broken and I don't like the fact that they recycle the top blanket for each guest. We were told if we needed more towels we need to go to the laundry room. A lot of addicts go to this hotel. One even threaten to kill himself. I could go on but you get the picture

I just wanted a nice hotel to stay at for the night; however, my room was dirty and I found a spider in the shower which greatly added to the discomfort I felt at the hotel.

The worst hotel on hotels.com Dirty crowded outdoor pool, rude staff that couldnt even answer the phone, many unsavory people "hanging out" near the check-in area, 100% unimpressed. Please remove such trash from your site.

Well I booked the room cause it had a pool and both days I stayed there the pool wasn't able to use. I was disappointed about that. If the pools not up and running they should put that somewhere on the website. Other then that it was ok.