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1 room, 2 adults

Sofitel Dubai The Palm Luxury Apartments

5-star5 stars
Great for families

Good to know

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
East Crescent road, Dubai, 55558, United Arab Emirates

Luxury apartment with kitchen, near Aquaventure
  • Free WiFi and free parking
  • Great for families

    Good to know

    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Children's pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

United Arab Emirates may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Fantastic!Dec 4, 2020
  • Excellent hotel with great facilities for families. Stayed in the apartments which were…Dec 1, 2020

Sofitel Dubai The Palm Luxury Apartments

from NZ$456
  • Family Apartment, 1 Bedroom, Kitchen, Sea View
  • Family Apartment, 2 Bedrooms, Kitchen, Sea View
  • Family Apartment, 1 Bedroom, Kitchen
  • Family Apartment, 2 Bedrooms, Kitchen

What’s around Sofitel Dubai The Palm Luxury Apartments

Landmarks

  • In Palm Jumeirah
  • Aquaventure - 23 min walk
  • The Walk - 8.9 mi / 14.4 km
  • Dubai Marina Mall - 9 mi / 14.4 km
  • Jumeirah Beach - 9 mi / 14.5 km
  • Souk Madinat Jumeirah - 9.1 mi / 14.7 km
  • Skydive Dubai - 9 mi / 14.4 km
  • Dubai College - 7.3 mi / 11.7 km

Getting around

  • Dubai Intl. Airport (DXB) - 37 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 44 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 52 min drive
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

At a glance

Key facts

Size

  • 182 apartments
  • Arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • United Arab Emirates may have travel restrictions in place, including self-quarantine, due to COVID-19.
Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

Offsite

  • Free shopping center shuttle

Payment types at the property

  • Cash
* See small print for additional details or extra charges

The manager

The manager

Speaks: Arabic, Chinese, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish.

At the property

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 7 restaurants
  • 4 coffee shops/cafés
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • On private beach
  • Free beach cabanas
  • Number of outdoor pools - 6
  • Indoor pool
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Kayaking on site
  • Surfing/boogie boarding on site
  • Water skiing on site
  • Windsurfing on site
  • Skydiving nearby
  • Marina on site
  • Beach sun loungers
  • Children's pool
  • Spa tub
  • Beach umbrellas
  • Waterslide
  • Steam room
  • Beach towels
  • Free pool cabanas
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Business center
  • Number of meeting rooms - 5
  • Conference space
  • Conference space size (feet) - 13149
  • Conference space size (meters) - 1222
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Year Built - 2013
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • Arabic
  • Chinese
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

In the apartment

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Things to enjoy
  • Separate dining area
  • Number of living rooms
  • Separate sitting area
  • Balcony
Freshen up
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 44-inch LCD TV
  • Satellite TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

So Spa has 18 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include hot stone massages, Thai massages, and facials. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

The World Eatery - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.

Manava - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Moana Seafood Restaurant - This seafood restaurant specializes in international cuisine and serves lunch and dinner. Open daily.

Maui Beach Restaurant - This beachfront restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Recreation

On Site

  • Fitness facilities
  • Marina on site
  • Outdoor tennis court
  • Spa tub
  • Steam room
  • Kayaking on site
  • Surfing/boogie boarding on site
  • Water skiing on site
  • Windsurfing on site

Nearby

  • Skydiving nearby

Sofitel Dubai The Palm Luxury Apartments’s small print

Also known as

  • Dubai Palm Apartments
  • Sofitel Palm Luxury Apartments Apartment
  • Sofitel Palm Luxury Apartments
  • Sofitel Palm Luxury
  • Sofitel Dubai The Palm Luxury Apartments Dubai
  • Sofitel Dubai The Palm Luxury Apartments Apartment
  • Sofitel Dubai The Palm Luxury Apartments Apartment Dubai
  • Dubai Palm Sofitel
  • Sofitel Apartments
  • Sofitel Dubai Palm
  • Sofitel Dubai Palm Apartments
  • Sofitel Dubai Palm Luxury
  • Sofitel Dubai Palm Luxury Apartments
  • Sofitel Luxury Apartments
  • Sofitel Dubai Palm Luxury Apartments Apartment

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 10 per accommodation, per night

Deposit: AED 500.00

  • New Year's Eve (31 December) Gala Dinner per adult: AED 1250
  • New Year's Eve (31 December) Gala Dinner per child: AED 650 (from 12 to 18 years old)
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

Optional extras

Buffet breakfast is offered for an extra charge of AED 155.00 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 350 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sofitel Dubai The Palm Luxury Apartments

  • Does Sofitel Dubai The Palm Luxury Apartments offer free cancellation for a full refund?
    Yes, Sofitel Dubai The Palm Luxury Apartments does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Sofitel Dubai The Palm Luxury Apartments?
    This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sofitel Dubai The Palm Luxury Apartments?
    Yes, there's free self parking.
  • Is there a pool at Sofitel Dubai The Palm Luxury Apartments?
    Yes, there are 6 outdoor pools, an indoor pool, and a children's pool.
  • Are pets allowed at Sofitel Dubai The Palm Luxury Apartments?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Sofitel Dubai The Palm Luxury Apartments?
    You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Sofitel Dubai The Palm Luxury Apartments?
    Yes, there are 7 onsite restaurants, featuring beachfront dining and Italian cuisine. Nearby restaurants include Saffron (2.6 mi), Kaleidoscope (2.7 mi), and Ossiano (2.7 mi).
  • Is airport shuttle service offered by Sofitel Dubai The Palm Luxury Apartments?
    Yes, an airport shuttle is available. The charge is AED 350 per vehicle one way.
  • What is there to do at Sofitel Dubai The Palm Luxury Apartments and nearby?
    Have fun with onsite activities like kayaking, water skiing, and windsurfing and improve your game at the onsite tennis courts. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 6 outdoor swimming pools. Sofitel Dubai The Palm Luxury Apartments also has a private beach and a waterslide, as well as a steam room and spa services.

Recent reviews

Superb 9.0 From 193 reviews

Exceptional 10.0
Excllent
I stayed in Sofitel agadir a few years ago it was excellent so thought I’ll try out Dubai and it was amazing thanks
Shamila, gb1 night family trip
Fair 4.0
Terrible- Bait & Switch
We booked a 2 bdrm family apartment with sea view. When arrived they tried to get us to upgrade to a room with a sea view. I told them that's what I already booked (and showed them my reservation showing it clearly stated -- sea view). They insisted that it was wrong and refused to honor the reservation. They instead put us in a ground floor apartment with no view. It was late and we were tired and frustrated, so just checked in and called hotels.com to resolve the situation. Hotels.com was able to get them to refund the remainder of our week-long stay so we could check out in the morning. In the morning when we were checking out, the manager must have seen the notes in the file and asked what he could do to get us to reconsider. It was too late, as we had already booked at The Atlantis (which was wonderful, btw!) Very disappointed in this Sofitel. I've stayed at Sofitel's all over the world, including the first half of our visit to Dubai at the Sofitel Downtown Dubai, which was excellent. Would NOT recommend!
Kameelah, us4 night family trip
Exceptional 10.0
Hotel is great , rooms are large and nice Just TV need to be upgraded it is kind if old
ie2 night family trip
Very good 8.0
Good hotel except that the pool is small and crowded
kheireddine, ie2 night family trip
Very good 8.0
Every was ok. Expect waiting too long for good car to pick us up from apartment to lobby
SALIM, ie1 night family trip
Exceptional 10.0
Beautiful hotel, great service
Beautiful hotel! Staff couldn’t have been more helpful. Breakfast was great with a big selection in the World Eatery. The room was amazing, everything quality and classy. Gym was also very good and the spa was also excellent. The food is pretty expensive at the hotel so generally better to head into Dubai for dinners if you don’t want to spend too much.
gb7 night family trip
Very good 8.0
It had everything you might need in one place or close by
ca3 night romance trip
Exceptional 10.0
The place is in a very good location in Palm Jumeira. Besides the room cleanliness and amenities around the Hotel, the staff were amazingly supportive from the time I contacted them before my arrival to the time of my departure. Mr Azar was particularly supportive and always willing to make sure our stay was comfortable. Our check in experience was the best we have ever seen. I travelled with my family and greatly encourage families to lodge at this place.
Isaac, us3 night family trip
Exceptional 10.0
Really friendly staff, great facilities and very accommodating especially as I was travelling with my 4month old baby. Very very child friendly.
HarrySingh, gb6 night family trip
Exceptional 10.0
Great amenities, despite having a lot of rooms never crowded, spacious beach, beautiful views, nice restaurants. Really nice staff and loved the room upgrade on arrival
gb4 night family trip

Sofitel Dubai The Palm Luxury Apartments