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All properties in Gurugram, Haryana, India
1 room, 2 adults

The Palms - Town & Country Club, Gurugram, India

4.5-star4.5 stars
B Block, Sushant Lok, Phase I, Gurugram, Delhi N.C.R, 122001, India

Luxury hotel with 2 restaurants, near Kingdom of Dreams
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • It is a nicely laid out property with lots of open spaces a d fardens. Very relaxing…Jan 22, 2020
  • I liked all the staff they are all perfect & very helpful with smile. I do not liked the…Jun 24, 2019

The Palms - Town & Country Club, Gurugram, India

What’s around The Palms - Town & Country Club, Gurugram, India

Landmarks

  • In Sushant Lok
  • Kingdom of Dreams - 23 min walk
  • Golf Course Road - 22 min walk
  • MGF Metropolitan Mall - 23 min walk
  • Palam Vihar - 27 min walk
  • Leisure Valley - 29 min walk
  • Unitech Cyber City - 31 min walk
  • Sahara Mall - 34 min walk

Getting around

  • Indira Gandhi Intl. Airport (DEL) - 47 min drive
  • New Delhi Shahbad Mohammadpur Station - 20 min drive
  • New Delhi Palam Station - 23 min drive
  • New Delhi Sardar Patel Station - 23 min drive
  • HUDA City Centre Station - 8 min walk
  • IFFCO Chowk Station - 23 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 30 rooms
  • This hotel is arranged over 1 floor

Arriving/leaving

  • Check-in time 2 PM-1:30 AM
  • Check-out time is noon
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The property’s tennis academy are closed on Mondays, and the pool, squash court, and beauty salon are closed on Tuesdays.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Free self parking on site

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
Things to do
  • Outdoor pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Racquetball/squash on site
  • Tennis on site
Working away
  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 18357
  • Conference space size (meters) - 1706
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Elevator
  • Designated smoking areas
  • Garden
Accessibility
  • In-room accessibility
  • Wheelchair accessible
Languages Spoken
  • English
  • Hindi

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Iron/ironing board
Things to enjoy
  • Separate sitting area
  • Balcony
Freshen up
  • Partially open bathroom
  • Shower/tub combination
  • Hair dryer (on request)
Be entertained
  • 42-inch LED TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Senses - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).

Fusion - This restaurant specializes in Asian cuisine and serves dinner only.

Browns - The English Pub - This pub specializes in international cuisine.

The Palms - Town & Country Club, Gurugram, India’s small print

Also known as

  • Palms Town Country Club Gurgaon
  • The Palms - Town & Country Club Hotel
  • The Palms - Town & Country Club Gurugram
  • The Palms - Town & Country Club Hotel Gurugram
  • Palms Town Country Club Hotel
  • Palms Town Country Club Hotel Gurgaon
  • Palms Town Country Club
  • Palms Town Country Club Hotel Gurugram
  • Palms Town Country Club Hotel
  • Palms Town Country Club Gurugram
  • The Palms Town Country Club
  • The Palms Town & Gurugram

Policies

Please note that the hotel policy is that appropriate swimwear and swim caps must be worn in the swimming pool. Any other clothing, including pants, t-shirts, shoes, and long dresses, are not allowed.
This property does not provide rackets or shoes for tennis and squash courts. Guests are advised to bring their own court shoes and rackets.
Children under 12 years old are allowed in the pool until 7 PM and must be accompanied by an adult.

  • Pool access available from 7 AM to 9:30 PM.
  • Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for lunch and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    The property affirms that it adheres to the Operational Recommendations for Hotels (FHRAI - India) sanitization guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Optional extras

    Airport shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for The Palms - Town & Country Club, Gurugram, India

    • Does The Palms - Town & Country Club offer free cancellation for a full refund?
      Yes, The Palms - Town & Country Club does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is The Palms - Town & Country Club currently open?
      This property is closed until further notice.
    • What are the cleanliness and hygiene measures currently in place at The Palms - Town & Country Club?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at The Palms - Town & Country Club?
      Yes, there's free self parking.
    • Is there a pool at The Palms - Town & Country Club?
      Yes, there's an outdoor pool. Guests have pool access from 7 AM to 9:30 PM.
    • Are pets allowed at The Palms - Town & Country Club?
      Sorry, pets aren't allowed.
    • What are the check-in and check-out times at The Palms - Town & Country Club?
      You can check in from 2 PM to 1:30 AM. Check-out time is noon.
    • Are there restaurants at or near The Palms - Town & Country Club?
      Yes, there are 2 onsite restaurants.
    • Is airport shuttle service offered by The Palms - Town & Country Club?
      Yes, an airport shuttle is available.

    Recent reviews

    Very good 8.2 From 42 reviews

    Good 6.0
    Check-in takes gruelling 15-20 minutes every time. I expect faster check-in as in other hotels especially on nights when I am already tired. I am not sure why I am being provided sub-standard rooms when my colleagues get better rooms for same price. Just to be sure, I have confirmed that they did not get any sort of upgrade or such. I think that when they run out of rooms in hotel they allocate rooms in apartments which are not up to standard considering the price paid. I have stayed a total of 4 nights so far here and its not good. I have moved on to other hotels in recent stay.
    HARI RAJ, in1 night business trip
    Exceptional 10.0
    Amazing
    It was an amazing experience. Beautiful and peaceful location.
    Gundeep, au2 night business trip
    Very good 8.0
    Great value for money !!
    I stayed here during my business trip and was very impressed with the quality of room, breakfast spread and overall ambiance. The rooms are specious, very clean and with all amenities. The breakfast spread was excellent and very delicious. The location is also very nice. Overall very happy with the property and will look forward to stay here again.
    Shrikant, in4 night business trip
    Good 6.0
    Uncomfortable
    Considering I was in Gurugaon for business, I needed everything ready and in order to accommodate me as I rush around for meetings. First day I apologized for being in a rush, and they just didn't care and nobody seemed like they knew what they were doing. Card machines weren't working to pay, hotel key card didn't work twice. I felt really uncomfortable, especially when someone asked me if my husband will be joining me. As a 26 year old girl, I felt very uncomfortable, so I had my friend keep me company as I packed my bags to leave, and we even had to pay extra to have a guest enter the room for half an hour. It was a strange experience and all around I felt a hostility there I'm very unhappy with.
    Michelle, gb2 night business trip
    Very good 8.0
    Simple & comfortable .
    Like always ( since I stay here very often ) my STAY was comfortable . I recommend on basis of my experience .
    ATUL, in1 night business trip
    Exceptional 10.0
    FEEL LIKE GOING AGAIN
    ATUL, in1 night business trip
    Very good 8.0
    Pleasurable Stay
    It’s pretty good. The thing I liked the most about this was the fact that it has some old Victorian charm to its architecture unlike severely modern hotels. I threw a wedding reception for my son here and decided to stay there for more than a week there after the reception as I really liked the place. Peaceful and tranquil from the insanity of outside world. The staff is very hospitable, exceptionally so in the breakfast area.
    Sunita, in1 night family trip
    Exceptional 10.0
    Excellent and fabulous!
    Excelly
    amarjit, us2 night business trip
    Exceptional 10.0
    Amazing
    ASHISH, in1 night business trip

    The Palms - Town & Country Club, Gurugram, India

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