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Hotel Via Serena

Photo gallery for Hotel Via Serena

Front of property – evening/night
Quadruple Room | Minibar, soundproofing, free WiFi, wheelchair access
Triple Room | Minibar, soundproofing, free WiFi, wheelchair access
Quadruple Room | Minibar, soundproofing, free WiFi, wheelchair access
Minibar, soundproofing, free WiFi, wheelchair access

Overview of Hotel Via Serena

Hotel Via Serena

3.0 star property
Mountain Gramado hotel with restaurant

8.8/10 Fabulous

57 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Restaurant
Map
Av das Hortensias, 5479, Avenida Central, Gramado, RS, 95670-000

Room options

About this area

What's nearby

  • In Carniel

Getting around

  • Porto Alegre (POA-Salgado Filho Intl.) - 108 min drive
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 111 min drive
  • Free local area shuttle

Restaurants

  • Zelão Churrascaria - 6 min walk
  • Costelão Gramado - 7 min walk
  • Café Colonial Bela Vista - 2 - 9 min walk
  • Vue de la Vallée - 4 min drive
  • Galeto Mamma Mia - 4 min drive

About this property

Hotel Via Serena

Hotel Via Serena is a great choice for a stay in Gramado. Free perks include WiFi, self-parking and buffet breakfast daily between 6 AM and 10 AM. The helpful staff and breakfast get good marks from fellow travellers.

Languages

Portuguese

Cleaning and safety practices

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 24 rooms

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Off-site

  • Free area shuttle within 7 km

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6 AM–10 AM
  • Restaurant

Travelling with children

  • Free local shuttle

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Library
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Lift
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Grab bar near toilet

Languages

  • Portuguese

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: BRL 2.14 per accommodation, per night
A nightly tourism fee of BRL 2 is collected at the property. The fee does not apply to residents of Gramado, Brazil.

Children & extra beds

  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Social distancing measures are in place.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Via Serena Gramado
Via Serena Gramado
Via Serena
Hotel Via Serena Hotel
Hotel Via Serena Gramado
Hotel Via Serena Hotel Gramado

Frequently asked questions

Does Hotel Via Serena offer free cancellation for a full refund?
Yes, Hotel Via Serena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Via Serena?
As of 5 December 2022, prices found for a 1-night stay for 2 adults at Hotel Via Serena on 7 December 2022 start from NZ$91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Via Serena?
This property confirms that social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Via Serena?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Via Serena?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Via Serena?
You can check in from 2 PM - midnight. Check-out time is noon.
What is there to do at Hotel Via Serena and nearby?
Hotel Via Serena has a garden.
Are there restaurants at or near Hotel Via Serena?
Yes, there's an on-site restaurant. Nearby restaurants include Zelão Churrascaria (6-min walk), Costelão Gramado (7-min walk) and Café Colonial Bela Vista - 2 (9-min walk).
What's the area around Hotel Via Serena like?
Hotel Via Serena is a short 1-minute walk from Dreamland Wax Museum and 10 minutes' walk from Super Carros. Travellers say that this hotel is in a good location.

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

Perfect Location - Charming & Intimate
There are many large hotels with prices to match near Gramado and Canela. We found the Via Serena to be everything we hoped for from our online reviews research. You'll especially like the variety at the Cafe de Manha (breakfast) offered in a comfortable dining room on the main floor, which included fresh fruits, cakes, pastries, hot dishes, Cereal, coffee and juices. The staff is helpful and friendly; truly interested in every guest enjoying their stay.
Stevan, 3-night trip
Verified Expedia guest review

8/10 Very good

Vitor, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Gusttavo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joel, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Alessandro, 2-night trip
Verified Hotels.com guest review

6/10 Good

Razoavel, localização e café da manhã bons mas tv não funcionava canais
Lisiane, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Tudo certo.
Foi uma experiência boa, quarto bom. Banheiro bom, calefação, perto de muitas coisas. Café bom.
Cladys, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Tudo maravilhoso, localização top e café maravilhoso, voltaremos assim que possível. Amei!
PRISCILA, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Top. Custo beneficio!
Ricardo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maravilhoso, todos do hotel foram muito atenciosos. Recomendo muito.
Maria, 5-night family trip
Verified Hotels.com guest review