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All properties in Palenque, Palenque, Chiapas, Mexico

Plaza Palenque Hotel & Convention Center

3-star hotel in Palenque with outdoor pool and restaurant

  • Free WiFi and free parking
From
NZ$64

Image gallery

  • Plaza Palenque Hotel & Convention Center
  • Plaza Palenque Hotel & Convention Center
  • Outdoor Pool
  • Outdoor Pool
  • Plaza Palenque Hotel & Convention Center
Plaza Palenque Hotel & Convention Center. Image 1 of 40.
1 / 40Plaza Palenque Hotel & Convention Center
9.0.Superb.
  • the service was good clean room spacious good air-con good wi-fi close to the piramids…

    Feb 21, 2021

  • The staff a very friendly.and the roo.s are clean. About 1.5 miles from the bus station.

    Apr 25, 2019

See all 43 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 72 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Non-smoking

Property highlights

Main amenities

  • 98 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and pool bar
  • Outdoor pool
  • Breakfast available
  • Spa services

For families

  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Flat-panel TV

What’s around

  • In a national park
  • Aluxes Eco Park - 2.4 mi / 3.9 km
  • Palenque National Park - 3.5 mi / 5.7 km
  • Palenque Archaeological Zone - 4.7 mi / 7.6 km
  • Museo de Sitio Palenque - 4.7 mi / 7.6 km
  • Misol-Ha Waterfalls - 5.1 mi / 8.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 1 King Bed
  • Standard Double Room, 2 Double Beds (2 double beds)

Location

  • In a national park
  • Aluxes Eco Park - 2.4 mi / 3.9 km
  • Palenque National Park - 3.5 mi / 5.7 km

What’s around

Landmarks

  • In a national park
  • Aluxes Eco Park - 2.4 mi / 3.9 km
  • Palenque National Park - 3.5 mi / 5.7 km
  • Palenque Archaeological Zone - 4.7 mi / 7.6 km
  • Museo de Sitio Palenque - 4.7 mi / 7.6 km
  • Misol-Ha Waterfalls - 5.1 mi / 8.2 km
  • Cascadas de Roberto Barrios - 19 mi / 30.5 km

Getting around

  • Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) - 106 min drive
  • Palenque, Chiapas (PQM-Palenque Intl.) - 2 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 98 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • English breakfast daily (surcharge)
  • Restaurant
  • Snack bar/deli
  • Poolside bar
  • Room service

Things to do

  • Outdoor pool
  • Spa services on site

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility

Languages Spoken

  • English
  • Spanish

In the room

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)

Be entertained

  • Flat-screen TV

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages.

Dining

La Palapa - This restaurant specializes in Mexican cuisine.

Small print

Also known as

  • Hotel Plaza Palenque Inn
  • Plaza Palenque Hotel & Convention Center Hotel
  • Plaza Palenque Hotel & Convention Center Palenque
  • Plaza Palenque Hotel & Convention Center Hotel Palenque
  • Plaza Palenque
  • Plaza Palenque Hotel
  • Plaza Palenque Hotel Convention Center

Optional extras

English breakfast is offered for an extra charge of MXN 165 for adults and MXN 100 for children (approximately)

Airport shuttle service is offered for an extra charge of MXN 150 per room (one-way)

Airport shuttle for children between the ages of 3 and 18 costs MXN 150 (one-way)

Area shuttle service is offered for an extra charge

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in is available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Plaza Palenque Hotel & Convention Center does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in is available.
  • Yes, La Palapa offers Mexican cuisine. Nearby restaurants include Latte cafeteria (8-min walk), Cafe Colibri (10-min walk), and Pizzas Expres (10-min walk).
  • Yes, an airport shuttle is available. The charge is MXN 150 per room one-way.
  • Plaza Palenque Hotel & Convention Center has an outdoor pool and spa services, as well as a garden.
9.0.Superb.
  • 10.0.Exceptional

    Quiet location and close to center town. Nice pool and restaurant in a court yard setting.

    1 night trip, Mar 11, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Centrally located. Nice pool. Great food at the restaurant with very attentive servers.

    2 night family trip, Jan 18, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    so confortable hotel

    We were looking for a hotel nearby de airport. It is a 4 minute drive, that made our trip easier. The hotel was very clean and nice. We had been traveling for some days and we specially appreciated the very comfortables beds and pillows and the delicious shower with enough water pressure. Everybody was kind too.

    Laura Elena, 1 night family trip, Jan 3, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Reception and restaurant staff very friendly. Its a 10/15 minute walk into the centre of Palenque but its a straight well lit road. WiFi not good in room 101 but step outside the door to the pool and perfect and its more fun watching football (soccer) by the pool rather than in your room. i slept well and enjoyed my visit to Palenque and would stay at this hotel again.

    2 night trip, Jan 3, 2019

    Verified Expedia guest review

  • 4.0.Fair

    When we get there, all our reservations clearly say “king”, but when we got to our rooms they were all double beds. Only because I complained I got a king. It was clear this was not a mistake and they purposely did not give us the rooms we reserved. Also, they advertise a safe in every room, and no safe in our room. Shower door was off track, but fixed it. The jacuzzi in room didn’t work. Breakfast was just ok. The beds were soft enough. They have a pool. I can confirm as some have pointed out that there are monkeys in the trees behind the hotel, but unless you have a telephoto lens, it maybe hard to enjoy, as the jungle is rough. Bottomline this is about average, but I felt that giving us doubles without saying something, even some lame excuse, would have been better than just giving us different rooms than we reserved.

    Alex, 2 night trip with friends, Nov 20, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Muy recomendable

    Disfrutamos mucho nuestra escapada familiar, el hotel es bonito, limpio, cómodo y el personal muy amable

    Pamela, 1 night family trip, Mar 13, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    La alberca muy limpia y con un horario amplio, el restaurant muy bien

    oscar, 1 night family trip, Aug 7, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excelente hotel y servicio, lo unico que no me gusto fue que no hay servicio de alimentos a l hora de la comida

    3 night family trip, Jul 17, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Felicidades al hotel y su personal! O

    Quiero agradecer y reconocer la honradez y servicio del personal del hotel. Al sr Ricardo por su servicio. Olvidé algunas pertenecías de valor, las localizaron y me las enviaron a mi domicilio. Felicidades! Gracias por todo!

    Maria del Carmen, 3 night family trip, Jul 15, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Todo muy bien

    Beto, 1 night family trip, Apr 25, 2019

    Verified Hotels.com guest review

See all 43 reviews