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All properties in Isla Mujeres, Quintana Roo, Mexico
1 room, 2 adults

Hotel Xbulu-Ha

3-star3 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Beach nearby
  • Free WiFi
  • Beach towels
Av. Guerrero 4, Col. Centro, Isla Mujeres, QROO, 77400, Mexico

City-center hotel within easy reach of Norte Beach
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Beach nearby
    • Free WiFi
    • Beach towels
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Best value hotel. really clean, pool is good and for the price we thought it was…Apr 19, 2018
  • Convenient location, close to the restaurants and beach. Nice staff.Mar 25, 2020

Hotel Xbulu-Ha

from NZ$82
  • Standard Double Room
  • Deluxe Double Room
  • Junior Suite
  • Senior Suite Lower Floor
  • Standard Double Room (2 beds)

What’s around Hotel Xbulu-Ha

Landmarks

  • Heart of Isla Mujeres
  • Norte Beach - 5 min walk
  • Garrafon Natural Reef Park - 15 min walk
  • Parador Fotográfico - 3 min walk
  • Terminal Marítima Isla Mujeres - 4 min walk
  • Aztlán Galería - 5 min walk
  • Costa Occidental de Isla Mujeres National Park - 6 min walk
  • Cocal Beach - 6 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 43 min drive

At a glance

Key facts

Hotel size

  • This hotel has 22 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
The front desk is open daily from 7 AM - midnight. Front desk staff will greet guests on arrival.

Required at check-in

  • Cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free nearby parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Microwave in a common area
Things to do
  • Bicycle rentals nearby
  • Ecotours nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Windsurfing nearby
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2007
  • Designated smoking areas (fines apply)
  • Library
  • Television in common areas
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Recreation

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Windsurfing nearby

Hotel Xbulu-Ha’s small print

Also known as

  • Hotel Xbulu-Ha
  • Hotel Xbulu-Ha Isla Mujeres
  • Hotel Xbulu-Ha Hotel Isla Mujeres
  • Hotel Xbulu-Ha Isla Mujeres
  • Xbulu-Ha
  • Xbulu-Ha Isla Mujeres
  • Hotel Xbulu Ha
  • Hotel Xbulu-Ha Hotel

Policies

This property does not have elevators.

Guests can rest easy knowing there's a security system and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of National Guidelines for reopening Tourism (Mexico) guidelines.

Mandatory fees

Cash deposit: USD 25 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Xbulu-Ha

  • Does Hotel Xbulu-Ha offer free cancellation for a full refund?
    Yes, Hotel Xbulu-Ha does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Xbulu-Ha?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Are pets allowed at Hotel Xbulu-Ha?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hotel Xbulu-Ha?
    You can check in from 3 PM to midnight. Check-out time is 11 AM.
  • Are there restaurants at or near Hotel Xbulu-Ha?
    Yes. Nearby restaurants include Asia Caribe (3-min walk), Lola Valentina (3-min walk), and Q Bravo (4-min walk).

Recent reviews

Fabulous 8.6 From 245 reviews

Fair 4.0
3 Roaches
Looked clean until they sprayed bug spray to kill some ants and 3 roaches ran out and died.. I complained and was told nothing can be done it’s just how it is on the island, then they refused to refund the 3 remaining nights, so I booked somewhere else and left and lost the money I paid for the other nights.. glad they got paid 4 Nights for me staying 1 night. They need to get rid of the roaches and the lady at the front desk who thinks roaches in a hotel is OK..
Michael, us1 night trip
Fair 4.0
Roaches
room is decent and clean looking .. good location 10 min walk to the beach .. had ants in the room ask them to spray, after he sprayed bug spray roaches started coming out in all I saw 3 or 4.. 3 of them died I have a pic of the dead ones.. when i complained they offered nothing not even a sorry and I was told it’s just the way it is on the island, then finally she offered a new room .. it was the same exact room right next door .. Not good enough I told them I wanted a refund for remaining 3 days on my booking in which they refused telling me I have to call hotels.com which was impossible cause of corona virus, i showed the owner the pics and asked for a refund on remaining nights he declined, then I asked him to come to my room at which point he offered a nicer upgraded room.. the lady seemed uninterested and like it wasn’t a big a deal at all .. I left with 3 days paid and not refunded and booked another place for next 3 days
Michael, us1 night trip
Exceptional 10.0
Super clean!
Very clean place! It has what you need for a stay in Isla!
Javier, us1 night trip
Very good 8.0
Nice
It's a very clean hotel in a great location. I shared a standard room with my mom and it was too small, and the window was facing the hallway and not outside. I would go there again but choose a bigger room with an outside window. Otherwise it was a nice little hotel.
ca4 night family trip
Exceptional 10.0
Best Value on Isla Mujeres!
Fabulous hotel w a modern clean & quiet room. Good value. Nice to have a safe & fridge. Down sides include need new pillows, toilets don’t flush well, & hot water only lasts 5 minutes so no long showers. Nice staff.
Ruth, mx2 night trip
Exceptional 10.0
Great stay
Great room, and location on the island is perfect. The staff will do whatever they can to make your stay more enjoyable. The bed is very firm and I prefer a softer kind. But that’s just a personal opinion.
Holly, ca7 night trip
Very good 8.0
A great place
The front desk manager was very easy to work with and helpful in answering any questions. The room was very clean and a noise issue from one group of visitors was dealt with quickly and fairly. Staff were all very good.
randall, ca11 night trip
Exceptional 10.0
Awesome Stay!
We had a fabulous stay at this hotel. It was so close to the beach and eateries. The rooms were super clean and comfortable. We'd stay here again.
Belinda, us4 night family trip
Exceptional 10.0
Great location
Great helpful staff very clean rooms and affordable for families.
Gabriela, us3 night family trip
Very good 8.0
Simple. Spacious. Clean. Location!
Perfect location for town and beach! No frills but super clean, spacious, air conditioning worked well on hot summer night. I appreciated that they had soap dispensers on the walls by the sinks. Great budget hotel if you don't have a need to spend a lot of time in the room. Beds were hard which some people tend to like. If you need soft sleeping arrangements, perhaps not the right budget place for you.
Aimee, us1 night family trip

Hotel Xbulu-Ha

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